5 Top Customer Service Articles of the Week 2-7-2022
ShepHyken
FEBRUARY 7, 2022
What Does the Contact Center of 2030 Look Like? Balto) Balto CEO and founder Marc Bernstein ends every episode of Reimagining the Contact Center with the same question for his guest: “What does the contact center of 2030 look like?” My Comment: What will the contact center look like in 2030? One thing was clear.
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