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Automated Interaction Summaries: A Catalyst for Enhanced Efficiency and Engaging Customer Interactions

NobelBiz

JULY 4, 2023

According to a report by Mordor Intelligence , the AI market in call center applications is anticipated to witness a CAGR of 25.8% over the forecast period (2023 – 2028). A case in point is a Michigan-based e-commerce firm that recorded a 60% increase in customer retention rates after implementing Automated Interaction Summaries.

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