Intelligent Automation in Call Centers: A Paradigm Shift in Customer Service Excellence
NobelBiz
NOVEMBER 6, 2023
The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. Now, let’s delve into the examples of the automation tools that can revolutionize your call center operations. Accenture predicts that AI is expected to boost productivity by 25% in the U.S. alone by 2040.
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