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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

JULY 29, 2021

Since conference attendance and networking events are likely to be significantly reduced in 2021 as long as there are COVID-19 health risks, AI-driven sales support and lead nurturing are a must-have. Given the overwhelming move to virtual call centers, using AI for quality monitoring and compliance control is essential for future growth.

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