2020 Brand Values Customer Connectedness Customer Success 
Lumoa
MARCH 20, 2018
artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Accenture , 85% of customer interactions will be managed with AI by 2020. Include customer centricity into daily operations and communications inside the company.
Lumoa
MARCH 20, 2018
artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Accenture , 85% of customer interactions will be managed with AI by 2020. Include customer centricity into daily operations and communications inside the company.
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