Remove 2019 Remove Contact Center Software Remove Omni-Channel Remove Virtual Agent
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Streamline the Customer Journey for a Better Mobile-First Customer Experience

UJET

According to ourfall 2019 survey, 61% of customers were using a mobile device for support, and 48% were using in-app messaging with agents for on-demand delivery services. Eliminate Channel Switching By Blending Channels. Contact Center software that supports agents in connecting with their customers is essential.