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5 best practices for a successful business transformation

Talkdesk

between 2017 and 2018. customer abandonment rate in comparison to a 6.2% If customer experience is a top priority for your organization, it is important that your digital expansion strategy begins with identifying the right type of interactions to direct to the most appropriate channel to handle that request.

article thumbnail

5 best practises for a successful business transformation

Talkdesk

between 2017 and 2018. customer abandonment rate in comparison to a 6.2% If customer experience is a top priority for your organization, it is important that your digital expansion strategy begins with identifying the right type of interactions to direct to the most appropriate channel to handle that request.