How to Better Understand Your Customer With Ed Porter
Kustomer
JANUARY 14, 2021
Next is evaluating how the brand should go about in creating and enforcing their customer service ideals. Ed mentions, “You keep your employees happy, you provide good culture and environment and training and coaching, they’re going to deliver good service to your customers.” And then you take it down to the customer experience.
81 
Let's personalize your content