Beyond the Contact Center: Unlocking Insights with Speech Analytics
A global survey of 500 key decision makers by Opus Research shows the core benefits of making the leap to an omnichannel contact center, such as uncovering actionable business insights on employee-customer interactions.
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About
- Learn More
- Participate in Customer Experience Update
- Support
- 2019 Customer Experience Update Summer Reading List
- Stay At Home Reading List
- Add a Source
- Add a Resource
- Advertise
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