WEBINAR SERIES

Implementing Virtual Agents: Where to Start, and How to Finish

TechStyle Fashion group automates millions of calls and chats each year with conversational AI. The first step in their journey was deciding whether to tackle internally as a DIY project or outsource design & operation to a partner. Hear their experience dabbling with both approaches and how the considerations are different for each company.

Tune in on April 15th and learn about things such as:

  • TechStyle's journey to omnichannel self-service
  • How TechStyle saw $1.1M in first-year savings
  • Why their virtual agent CSAT rivals live agents

Webinars

Open each webinar for more information!

Implementing Virtual Agents: Where to Start, and How to Finish

Brian Morin, CMO, SmartAction & Aarde Cosseboom, Director of GMS Technology and Product, TechStyle Fashion Group

On Demand
Recorded April 15, 2020

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