Call Center Experience Communication Customer Service Training 
ViiBE Blog
APRIL 8, 2021
The key to satisfying the customer in search of a solution is the call center experience. The call center experience is the overall interaction between the customer and the call center. This experience is affected by several factors, including processes, training, and technology.
ShepHyken
JANUARY 11, 2023
Mitel provides a sophisticated, custom communications network that helps businesses connect, collaborate and take care of customers. The big takeaway is that the employee experience is a big contributor to the customer experience. I had a chance to learn from one of my clients, Mitel, about this very topic.
Expert insights. Personalized for you.
52 
Let's personalize your content