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The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

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Why Blogging is Beneficial for Businesses and How

CSM Magazine

If you are a business owner that does not have a blog, it is time to change that. Now that we have that out of the way, let’s cover the most important advantages of having a blog. Later on, we will also give you some tips on how to blog effectively. Later on, we will also give you some tips on how to blog effectively.

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10 Customer Success blogs to read in 2022.

CustomerSuccessBox

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

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5 ways to make your customer service more agile and flexible

Eptica

Author: Pauline Ashenden - Demand Generation Manager From fuel shortages to freak weather events, businesses are facing a range of disruptions caused by factors outside their control. Click here to read the full post on our parent company Enghouse Interactive’s blog. Many of these are impossible to plan for or predict.

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Universal Events: Taking Triggered Marketing from Good to Great

Optimove

One that does not occur as a result of an event taken by a specific customer. In their report, Gartner noted that brands that moved from the lowest to the highest quartile on the “help me” category saw a 16% lift in commercial benefit. Universal Events. the universal event occurred). Achievement unlocked!

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What is tNPS? Understanding Transactional NPS

Lumoa

NPS divides customers into three categories: Promoters: are very satisfied with the company they’re talking about and will highly recommend it to others; they rate 9 or 10 on the scale. Event-specific Surveys : Event-specific Transactional NPS surveys are sent out after an event has taken place, such as a conference or trade show.

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Presenting My Top 2018 Customer Experience Blog Post!

One Millimeter Mindset

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. My little post ended up placing fourth out of thirteen entries in the 2018 Customer Experience Update MVP Awards in the category of Organizational Alignment and Company Culture. First, read and re-read this blog post.