the-secrets-to-growth-how-to-get-new-customers 
C3Centricity
DECEMBER 17, 2018
This shorter than usual post was inspired by a great question on Quora about how to get new clients. For me, as a longtime entrepreneur, it’s the freedom that more than makes up for a day or two without a new client signing me up. Who were your Past Customers? What were your past customers’ similarities?
InMoment XI
FEBRUARY 9, 2024
Automotive brands need to understand customers’ needs and preferences, and then adapt accordingly, to deliver outstanding experiences that win and retain customers. Delivering these ultra-personalized experiences to every customer, every time, can seem like an impossible task; AI not only makes it possible, but achievable at scale.
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InMoment XI
MAY 4, 2022
We all know that employee loyalty is important , but oftentimes we forget how employee loyalty is connected with customer loyalty and how loyal employees contribute to the success of the entire business. Profit and growth are stimulated primarily by customer loyalty. Leadership and Loyalty.
Lumoa
OCTOBER 20, 2022
It’s no secret that customer experience is key to a company’s success. But what may be surprising is that as businesses compete more and more for customers, customer experience is becoming the new competitive battleground. . A Good Customer Experience Builds Customer Advocacy.
Lumoa
JANUARY 24, 2024
If you have, you must know how exhausting it can be to get help with the simplest of requests. I remember spending over 40 minutes trying to get change for a €20 bill in Paris until a kind stranger finally understood what I was asking for. Just like a hapless tourist, customers are eager to share details of their experience.
Beyond Philosophy
FEBRUARY 8, 2020
This is The New Imperative for 2020. Our global Customer Experience consultancy engaged research at the end of 2019 to determine our direction for the next decade. We learned that, first and foremost, organizations want to gain growth. Growth is challenging today. Growth can come from many different strategies.
Customer Bliss
NOVEMBER 8, 2019
As a customer experience leader, you need to have a good understanding of your organization’s culture. ” It’s decisions made and actions taken that prove that the customer commitment is real and not lip service. .” Let me ask you this — how many years have you been doing this work?
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