Centercode

DECEMBER 22, 2020

Between all the ebooks, reports, webinars, virtual events, and articles we’ve put out in 2020, here are the pieces we think did the best job of helping testing pros succeed in four key areas: increasing efficiency, engaging testers, adapting to changes, and learning from industry leaders. Engaging Testers. Other Highlights.

eBook 75

eBook Case Study ROI Roadmap 75

Lithium

MAY 4, 2021

The event for digital leaders is back! We've designed this virtual event for digital transformation professionals who want to begin their shift to digital-first approaches or those who are well on their way. Does your brand use Khoros technology to deliver world-class digital customer experiences? Webinars & Events.

Conference 52

Conference Analytics Social Media Roadmap 52

Circular Edge

SEPTEMBER 15, 2020

Most of my business relationships and many dear friendships have been shaped through our encounters at Collaborate, INFOCUS and various regional events. Register for INFOCUS 2020 today, or sponsor the digital event, and if you’re not a Quest member please sign up for Quest and receive your FREE pass to INFOCUS as a gift.

Roadmap 52

Roadmap Conference Innovation Meeting 52

Education Services Group

MAY 23, 2022

In today’s world, in-person conferences resonate differently than they did pre-pandemic, and TSIA World Interact in Orlando, Florida was no exception. You know it’s a good conference if this was your only piece of feedback.). I’m not here to tell you that you’re right or wrong…but here’s what J.B.

Interaction 52

Interaction Multi-Channel Conference Customer Success 52

Oracle

JANUARY 24, 2019

Over 20 of these sessions will focus specifically on service trends and technologies. Visit t he registration page and use discount code “SmarterCX” to get a rate of $1,295 on a full conference pass now through March 18, 2019.**. Oracle Field Service Vision and Roadmap. Note that event details are subject to change.

Customer Experience 40

Customer Experience Self Service Roadmap Conference 40

Oracle

FEBRUARY 26, 2020

Visit the registration page and use discount code “SmarterCX” to get a rate of $995 on a full conference pass.**. Attend this session to get answers and solutions, insight to the roadmap, advice on your process and team structure, and share feedback. Note that event details are subject to change.

Conference 40

Conference Roadmap Tips Feedback 40

Circular Edge

APRIL 22, 2020

Capabilities Whitepaper , which is designed to provide JDE users & managers with a holistic overview of all available tools, features & technologies within the 9.2 I looked forward to attending the JDE Product Update & Roadmap session with Bob Monahan and Gary Grieshaber. JD Edwards Re-Imagined.

Resources 52

Resources Innovation Roadmap Self Service 52

Oracle

FEBRUARY 7, 2019

Over 20 of these sessions will focus specifically on commerce trends and technologies. Visit the registration page and use discount code “SmarterCX” to get a rate of $1,295 on a full conference pass now through March 18, 2019.**. Oracle Commerce and Oracle Commerce Cloud Roadmap.

Customer Experience 44

Customer Experience Conference Ecommerce Roadmap 44

PK

MARCH 15, 2018

The Adobe Summit provides a fantastic opportunity to learn how brands are leveraging different pieces of the Experience Cloud to help enable their businesses, and gives us valuable insight into the future Experience Cloud product roadmap. Lenati will be sharing updates live from the event and will provide a post-event point of view.

Connections 40

Connections B2B Roadmap Conference 40

Circular Edge

MAY 26, 2023

Blueprint 4D 2023 Recap & Highlights This year’s Blueprint 4D was all about incredible learning experiences, valuable networking opportunities, unique customer appreciation events, and connecting with new & longtime JDE and Cloud friends.

Case Study 52

Case Study Innovation Study Entertainment 52

Oracle

NOVEMBER 7, 2018

This past week, we attended Cable Tec Expo 2018 in Atlanta – a conference that showcases breakthrough technology and trends in the cable and telecommunications industries. To learn more about upcoming CX events, view our 2018-2019 customer experience events calendar.

Telecommunications 40

Telecommunications Wireless Transportation Roadmap 40

Circular Edge

AUGUST 30, 2018

This year’s JD Edwards INFOCUS conference buzzed with excitement, energy and collaboration – and set a record for highest number of customer attendees. Quest’s conference lanyards featured our special edition anniversary logo]. Quest’s conference lanyards featured our special edition anniversary logo].

Resources 40

Resources Conference Chatbots Innovation 40

Circular Edge

AUGUST 30, 2018

This year’s JD Edwards INFOCUS conference buzzed with excitement, energy and collaboration – and set a record for highest number of customer attendees. Quest’s conference lanyards featured our special edition anniversary logo]. Quest’s conference lanyards featured our special edition anniversary logo].

Resources 40

Resources Conference Chatbots Innovation 40

Circular Edge

JUNE 17, 2020

Another customer case study featured Casper Sleep, a designer and distributor of mattresses, sleep accessories and sleep technology, who shared how they are continuously innovating with the JDE Orchestrator to better manage & process orders between JDE Inventory Management and 3PL Warehouses.

Resources 52

Resources Case Study Study Conference 52

Gainsight

MAY 7, 2019

Learn more about this exciting event for product managers here. Moatti is also a technology visionary, entrepreneur and investor. As if that wasn’t enough, she’s also an award-winning bestselling author and the mind behind, “ Mobilized: An Insider’s Guide to the Business and Future of Connected Technology.”.

Industry 49

Industry Conference Consulting Software 49

NetBase

OCTOBER 29, 2018

Just as we do every October, after wrapping up a successful event on the West Coast we headed east for NetBase LIVE NY. Always a highlight of any event, Razi Imam , Founder, CEO and Anupam Singh , Founder, President of 113 Industries shared the stage for their presentation. The NetBase Roadmap – Skating to Where the Puck Is.

Brands 60

Brands Social Media Analytics Conference 60

Gainsight

APRIL 17, 2019

I meet with one to two feature teams a week to review their recent progress and the roadmap. While planning an event. Whenever I’m talking to my Marketing team about a conference or webinar, we always know that the most important ingredient is the client presenting. But what does a CEO need? In reviewing a feature.

B2C 79

B2C Software Roadmap Meeting 79

Amity

DECEMBER 14, 2016

This is our most advanced product available , and we serve customers across many different industries, from finance to technology startups and everything in between. We usually have an event or two we’re supporting, which means inviting local customers and spreading the word. I love connecting my customers with our product team.

Customer Success 48

Customer Success Management Roadmap Training 48

CSM Practice

OCTOBER 10, 2018

For those of you who never attended, CS100 Summit is one of the most coveted customer success executive exclusive events (mainly because the Client Success team makes everyone feel more like they are at an awesome retreat than at a boring conference). In one case I found that the customer engagement model was neglected the most.

Customer Success 49

Customer Success Chief Customer Officer ROI Customers 49

CSM Practice

OCTOBER 10, 2018

For those of you who never attended, CS100 Summit is one of the most coveted customer success executive exclusive events (mainly because the ClientSuccess team makes everyone feel more like they are at an awesome retreat than at a boring conference). In one case I found that the customer engagement model was neglected the most.

Customer Success 49

Customer Success Chief Customer Officer ROI Customers 49

CSM Practice

OCTOBER 10, 2018

For those of you who never attended, CS100 Summit is one of the most coveted customer success executive exclusive events (mainly because the ClientSuccess team makes everyone feel more like they are at an awesome retreat than at a boring conference). In one case I found that the customer engagement model was neglected the most.

Customer Success 49

Customer Success Chief Customer Officer ROI Roadmap 49

Customer Interactions

MAY 3, 2013

I’m just back from my second NICE Interactions global customer conference. This year it was held in sunny Orlando, where over 2,000 NICE customers and business and technology partners shared information and best practices, and learned about new solutions for their organizations. What a great event from every perspective!

Interaction 43

Interaction Multi-Channel Conference Roadmap 43

Chadwick Martin Bailey

OCTOBER 9, 2020

This was a resounding message throughout JPMorgan Chase’s Women’s Leadership Day —an annual event to fuel female ambition and advance financial equality for all. Recently, I’ve been sharing with any friend that will listen how the advancements in financial services technology have made making and managing finances so easy. INVESTMENT.

Roadmap 40

Roadmap Financial Healthcare Consumers 40

ChurnZero

DECEMBER 20, 2019

Ryan Lester , Senior Director of Customer Experience Technologies, LogMeIn . Companies will need to leverage high-fidelity customer data and robust automation technology to successfully execute highly-personalized customer engagement campaigns at scale. Companies apply the golden rule of business to customers and employees. .

Customer Success 80

Customer Success Chief Customer Officer ROI Sales 80

Alida

SEPTEMBER 22, 2016

The two-day annual conference featured keynotes and presentations by some of the world’s leading customer-centric brands. Brooks Deaton, director of consumer research at NASCAR, offered this sage advice: create a roadmap to involve other departments in your research activities early. Embrace the authenticity challenge. .

Innovation 100

Innovation Marketing Social Media Healthcare 100

Gainsight

APRIL 7, 2022

Hear how Product can influence revenue-driving CS strategies, how your community can inform your roadmap, and many more valuable insights at the intersection of all three. We’ve filled the entire space with booths, showcases, and experiences that show off the exciting new technologies in customer success, product experience, and community.

Entertainment 105

Entertainment Conference Innovation Fashion 105

Gainsight

NOVEMBER 15, 2023

Kicking off the keynote, Nick Mehta, CEO, Gainsight, opened the event on a note of gratitude for our incredible global Pulse community, illustrating a sentiment of solidarity for our shared challenges and successes. We have two exciting features on the roadmap, and three powerful Gen AI features that are available today. It’s amazing.

Self Service 52

Self Service Customer Success Roadmap B2C 52

Gainsight

OCTOBER 7, 2019

In the last 12 months, we booked a ton of new customers and expansion deals, we’ve dramatically accelerated our product, grown our global employee base by 23% (now 668 Gainsters worldworldwide), our R&D team grew by 26% and is now a team 255 gainsters, and we hosted a sold-out conference for more than 5,000 people.

Customer Success 13

Customer Success Customer Centricity Healthcare Conference 13

NetBase

OCTOBER 7, 2019

If you work in digital media, you have to get to one of these events. And if you watch this quick recap of two NetBase LIVE 2018 events , you’ll see why it’s so highly attended: This year, our NetBase LIVEE lineup – and learning – is even more amazing. We have two fantastic keynote speakers to kick off each event.

Analytics 8

Analytics ROI Brands Social Media 8

BirdEye

OCTOBER 17, 2023

Anil oversees the product vision, strategy, roadmap, and execution for Birdeye products. The other part is to browse social content ideas by industries and social events and holidays. We built some of these common social events into the calendar so that you know whenever you log in, and you have something to start with.

Brands 57

Brands Social Media Multi-Channel Tools 57

Thematic

MAY 22, 2019

Earlier this month I attended the CXPA conference in Salt Lake City. The conference brings together CX experts from a variety of industries to talk about pressing issues affecting teams and practitioners. I hope the learnings I took away from the conference will help you when it comes to building your own CX team.

Exercises 97

Exercises ROI Conference Video 97

SmartKarrot

JANUARY 5, 2021

Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally. Simultaneously, he has been a consultant, coach, and trainer for technology professionals across 30 countries. Kristi Faltorusso. Sue Nabeth Moore.

Customer Success 21

Customer Success Chief Customer Officer Leadership B2B 21

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

ChurnZero

OCTOBER 16, 2020

This Customer Success showdown, which took the form of an Oxford-style debate, was held at BIG RYG, ChurnZero’s annual Customer Success conference. You can watch all the recorded sessions from the conference for free and with no form-fill required – after you finish reading this article, of course).

Sales 98

Sales Customer Success Conference Customers 98

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Teaching a new customer how to use your product is an excellent way to shape your product development roadmap. The customer success landscape has changed. However, one-on-one consulting has some downsides.

Training 52

Training Course Consulting Software 52

BirdEye

MARCH 17, 2023

Slow to adapt to emerging trends and innovative technology impacting the industry. They develop and execute PR strategies, distribute press releases, coordinate media interviews, build relationships with key stakeholders, monitor online reputation, plan events, and manage social media accounts. An inability to achieve goals repeatedly.

Consulting 98

Consulting Social Media Financial Strategy 98

Circular Edge

MAY 15, 2018

In part one of my recap , I wrote about what I learned in the JD Edwards keynote and roadmap session at Collaborate 18 (if you haven’t checked it out, I also included recording links and session presentations ). With Cloud being a key theme at the conference, what does its future mean for certain roles, such as the CNC?

Innovation 40

Innovation Apparel Conference Roadmap 40