CustomerSuccessBox

SEPTEMBER 20, 2021

Over the last few years, we’ve seen a lot of growth in the Customer Success space, which means there’s now even more content out there on the web for you to research, consume and rely on. Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog.

Customer Success 64

Customer Success Customer Centricity Consulting B2B 64

CustomerSuccessBox

MAY 18, 2022

So has the customer success industry and the content around the space! Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022!

Customer Success 52

Customer Success Case Study Resources Customers 52

Fox Metrics

AUGUST 14, 2020

However, maximizing your investment in analytics requires being up to date with industry trends and acquiring new tools to grow your market share. Table of Contents 1. Google Marketing Platform (previously Google Analytics Solutions) 4. FoxMetrics Blog 5. Moz Blog – Analytics 10. The Forrester Research Blog 11.

Analytics 93

Analytics Data Social Media Analysis 93

Experience Investigators by 360Connext

MARCH 11, 2015

Blogs are at the center of many content strategies. I write several times a week and I’m often asked how we come up with our content. It’s challenging to write frequently around similar topics, but when I’m stuck for blog ideas I’ve found some invaluable resources. Search outside of the box.

Tips 110

Tips Social Media Leadership Exercises 110

BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing.

Marketing 109

Marketing Social Media Advertising Tips 109

CSM Magazine

APRIL 11, 2024

Here are some critical steps to consider: Market Trends : Understand the current trends in the real estate market to gauge pricing and demand. Property History : Research the property’s history, including previous sales, renovations, and potential issues. Identify Deal Breakers: Know what terms are non-negotiable for you.

Strategy 52

Strategy Social Media Video Transportation 52

ShepHyken

NOVEMBER 29, 2019

According to a Salesforce’s connected shopper report , 79 percent of shoppers research a brand online before making a purchase in the store. Users can consume your products/services without a browser, talk to a customer service agent, use your app during product research, and much more. Final Words.

Technology 132

Technology Customer Experience Social Media Multi-Channel 132

ShepHyken

SEPTEMBER 13, 2019

In the event you’re lacking the knowledge required to respond to a query, take the time to research the topic and find the best possible answer. . According to Forrester research , customers prefer knowledge bases over all other self-service channels. Hamzah Tariq is a Marketing Manager at Kayako. Be sure of your answers.

Customer Experience 109

Customer Experience Self Service Knowledge Base Communication 109

Beyond Philosophy

AUGUST 20, 2020

The technology through which customers write reviews and interact with your organization influences the content produced and information shared. . Professor Melumad published a paper last year that examines how the way we express ourselves in different types of user-generated content is affected by the device we use to write them.

Study 349

Study Transportation Survey Technology 349

BirdEye

APRIL 25, 2023

Table of contents 1. Publish a blog or newsletter 5. Referral marketing 10. Email marketing 11. Research location-based keywords relevant to your industry and integrate them into your website’s content and meta descriptions. Work with them to create content like sponsored posts or product reviews.

Social Media 98

Social Media How To Advertising Sports 98

BirdEye

APRIL 28, 2023

If so, then effective insurance marketing strategies are the way to go. In this blog post, we’ll be discussing seven different strategies that can help you boost your business’s profits and get the most out of every client interaction. In fact, 75% of online users take to social media to research a brand or product.

Insurance 98

Insurance Strategy Marketing Social Media 98

ShepHyken

DECEMBER 14, 2018

In our latest market research on cyber security , the majority of CX practitioners surveyed understood that secure data is a chief expectation among customers, with over 54 percent stating that it is “very important”. The post Guest Blog: Do customer experience teams take cyber security risks?

Customer Experience 103

Customer Experience Policies Government Customers 103

ShepHyken

NOVEMBER 16, 2018

With technological advancements, the market has seen a tremendous shift in consumer behavior. This implies we blossom with being dynamic and educated on the web, and ExactTarget Marketing content confirmed this from a research they did, whereby 91% of purchasers demonstrated that access to content across all gadgets was imperative.

Consumers 96

Consumers Technology Chief Customer Officer Social Media 96

ChurnZero

MARCH 10, 2023

After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Prompts make perfect The day-to-day of a CS professional is more dynamic and varied than one blog post prompt, but the basic tenets of AI writing are the same.

Examples 98

Examples Tips Customer Success Analysis 98

BirdEye

FEBRUARY 13, 2024

With nearly 50% of people being unclear about the benefits of chiropractic care, the importance of chiropractor marketing cannot be overstated. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Table of contents Why do chiropractors need marketing?

Marketing 57

Marketing Social Media How To Healthcare 57

DemandJump

JUNE 13, 2022

So you’ve heard about Pillar-Based Marketing (PBM)and are curious how much it will cost you to implement this new style of content marketing. Does PBM cost money? Here’s the great news: you can get started with $0.

Marketing 95

Marketing Strategy 95

Magellan Solutions

JULY 24, 2023

Content writers and copywriters are expected to produce high-quality blogs, social media posts, whitepapers, and other content forms, helping businesses capture the attention of their target audience. Let’s explore the different AI tools for writers and see how it improves content creation today.

Tools 98

Tools Social Media Guidelines Advertising 98

BirdEye

NOVEMBER 30, 2023

With the right travel agency marketing strategy, travel agents and businesses can attract the ideal client to their business and grow rapidly. This blog post is the complete guide for travel agencies to unlock opportunities, grow their business, and use the best marketing strategies to reach their clients.

Travel 108

Travel Marketing Social Media Hotels 108

CSM Magazine

AUGUST 24, 2021

For example, did you know that brands with a blog generate 67% more leads than those without one? This is just one way that a digital marketing strategy can help you generate leads. Below, we’ll outline the key elements you should have in your digital marketing strategy if you want to generate more leads. Content Marketing.

Strategy 105

Strategy Marketing Social Media How To 105

TechSee

JUNE 16, 2022

Jim Iyoob is responsible for Etech’s strategy, marketing, business development, IT, program implementation, operational excellence, and product development across all Etech’s existing lines of business. Jeff’s Inside Customer Service blog has been recognized as one of the Top 50 customer service blogs on the planet.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

BirdEye

MARCH 29, 2024

This significant finding underscores the imperative need for real estate professionals to harness the power of social media to stay competitive and relevant in today’s market. That’s why we’ve created this blog that features seven networks that every realtor should be a part of.

Social Media 57

Social Media Tips Sales Advertising 57

BirdEye

NOVEMBER 28, 2023

In this blog, we’ll explain how to create a fool-proof restaurant reputation management process and build a 5-star online reputation. Table of contents What is restaurant reputation management? Of course, much of this information probably came from best guesses based on market conditions, and the data is probably several years old.

Tips 107

Tips Management Social Media Feedback 107

ChurnZero

MARCH 10, 2023

After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Prompts make perfect The day-to-day of a CS professional is more dynamic and varied than one blog post prompt, but the basic tenets of AI writing are the same.

Examples 75

Examples Tips Customer Success Analysis 75

Brandwatch CX

MARCH 7, 2023

And it comes as a great fact sheet to give context to your social media marketing efforts. For marketers, knowing the statistics behind the social networks can inform strategy and spend, allowing focused targeting of users. ” image=”[link] what we found out from years of research in this free report.[/bw_banner_cta]

Social Media 98

Social Media Video Advertising Marketing 98

LiveChat

MAY 25, 2018

4 years ago, I was given the challenge to write my first article for the LiveChat Blog. I shared this idea with my colleagues from the content team, and they were outraged: “What? For the record, LiveChat Blog had a small audience back then and our job was to get traffic to our blog and make it popular.

Social Media 66

Social Media Ecommerce Guidelines Customer Service 66

CSM Magazine

DECEMBER 19, 2023

And looking at the competition in the market, you might also need to invest in digital marketing. According to statistics, around 60% of small businesses rely on digital marketing, whereas 90% use some form of advertising for promotion. Digital Nomad HQ offers full-suite digital marketing services for small businesses.

Strategy 52

Strategy Social Media Advertising Analytics 52

AWS Machine Learning

MARCH 4, 2024

Haiku is the fastest and most cost-effective model on the market. For instance, pharmaceutical companies can query drug research papers alongside protein structure diagrams to accelerate discovery. It is a fast compact model for near-instant responsiveness. with higher levels of intelligence.

Innovation 135

Innovation Travel Financial Exercises 135

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. An approachable best-seller that will expand the way you think about applications of research.

Resources 80

Resources Management Conference Groups 80

CSM Magazine

JUNE 20, 2023

Are you ready to take your digital marketing campaigns to the next level? Keep reading for helpful tips and advice on how to use exceptional customer service as part of an effective digital marketing strategy! What is Digital Marketing Return on Investment? This includes social media, email marketing, and website design.

ROI 52

ROI Customer Service Marketing Social Media 52

BirdEye

SEPTEMBER 12, 2023

This blog post details the top social media best practices a business needs to use social media to its full potential. Table of contents Why is social media marketing important? But just posting content is often not enough. Understand their content to identify gaps and determine how to differentiate yourself.

Social Media 104

Social Media Guidelines Video Analytics 104

Brandwatch CX

OCTOBER 3, 2022

Influencer marketing is the process of marketing to individuals as opposed to your target market as a whole. Brands are using influencer marketing to expand their reach and increase the likelihood of resonating with their target audience. We’ve written an in-depth guide on the why and how of influencer marketing.

Tools 87

Tools Marketing Social Media Analytics 87

BirdEye

APRIL 18, 2023

This means for business owners, advertising locally is essential to keep the doors open and reach the target audience in the local market. In this blog post, we’ll share 25 local advertising ideas to help you reach those goals. Table of contents What is local advertising? You can use numerous platforms to reach more clients.

Advertising 98

Advertising Social Media ROI Strategy 98

ShepHyken

MAY 5, 2017

This week on our Friends on Friday guest blog post my colleague, Dan Rood, writes about the precious commodity of time and why we must use the latest technologies to help customers save time and have amazing customer experiences. Dan Rood is the Senior Director, Product and Content Marketing at Genesys. Shep Hyken.

Self Service 80

Self Service Omni-Channel Social Media Retail 80

BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do?

Return on Investment 98

Return on Investment Social Media Sales Metrics 98

BirdEye

NOVEMBER 16, 2023

In the competitive lawn care and landscaping industry, effective marketing is not a choice but an absolute necessity. The right lawn care marketing strategy can help your business create lasting impressions, generate leads, nurture relationships, and build a brand in the market. How to develop a lawn care marketing strategy?

Marketing 62

Marketing Social Media Advertising Chatbots 62

2020 Research

SEPTEMBER 19, 2023

Throughout this series, we talk with experts about the intersection of technology and market research, the boundless possibilities that emerge, and their vision for where this journey is taking Sago and the industry. The post Eye on Innovation Series | Episode 1: Commitment to Relentless Innovation appeared first on Sago.

Innovation 69

Innovation Culture Industry Technology 69

ShepHyken

APRIL 26, 2019

Recent research has acknowledged that, yes, strong branding is influential in buying decisions, but so is relevance. To ensure they remain aligned to customer needs, market trailblazers are engraving the voice of the customer into everyday operations and then adapting accordingly.

Chatbots 87

Chatbots NPS Technology Brands 87