GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

Conference 199

Conference Survey Tips Feedback 199

AWS Machine Learning

MARCH 11, 2024

For more than two decades, VistaPrint has empowered small businesses to quickly and effectively create the marketing products – from promotional materials and signage to print advertising and more – to get the job done, regardless of whether they operate in-store or online. Stream ecommerce website events to a CDP.

Ecommerce 91

Ecommerce System Sports Software 91

SurveySparrow

APRIL 15, 2024

While those services still play a crucial role, the spotlight has now shifted towards SaaS products. Product analytics tools! We have researched and compiled a list of nine best product analytics tools, discussing their features, limitations, pricing, and more. Take a look at SurveySparrow’s product evaluation template.

Analytics 52

Analytics Tools Analysis User Experience 52

Kustomer

MARCH 31, 2022

We are excited to announce that Kustomer will be taking the stage at Meta’s inaugural business messaging event, Conversations , on Thursday, May 19, 2022. The event will showcase content for businesses, developers and partners interested in building better and faster experiences on the most popular messaging platforms.

Connections 98

Connections Consumers Loyalty Customer Expectations 98

Centercode

JUNE 13, 2023

We’ve got some exciting events coming up in the next few months. From networking events to webinars and conferences, we’re hitting the ground running to spread the word and teach product teams about Customer Validation. Join us at one of our webinars and let us know if you’ll be at any of these events.

Conference 52

Conference Customers 52

QuestionPro Audience

APRIL 16, 2018

Proper market research is the stable launching pad to rocket any successful product, service, or campaign. Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. At any event?

Multi-Channel 150

Multi-Channel Social Media Roadmap Marketing 150

Blake Morgan

MARCH 31, 2023

USAA uses AI to track customers’ life events and proactively reach out with customized service. Having a baby, buying a home, and retiring are all major life events. USAA leverages AI to find patterns that indicate major life events, such as a deployment or sending a child to college.

Insurance 59

Insurance Financial Banking Resources 59

Centercode

JUNE 13, 2023

With summer coming to an end, event season is back in full swing and the Centercode team is ready to hit the road! In September we’ll be traveling up and down the California coast meeting with customers, sharing Customer Validation best practices, and helping teams get ready for their next big product release. In addition, […]

Travel 52

Travel Meeting Customers 52

InMoment XI

MAY 24, 2022

The InMoment Team is so excited for this year’s event, which will be in-person for the first time since the pandemic hit—and we know that this is an incredible opportunity for anyone, whether you’re just starting out on your CX journey or you’re ready to shake things up. 6 Reasons to Attend APAC’s Next CX Event, XI Forum Sydney.

Entertainment 493

Entertainment Case Study Conference Leadership 493

SurveySparrow

JUNE 3, 2022

So, you’re planning this killer event, and you need to know what your audience is thinking. Well, pre-event survey questions are a great place to start. In this article, we will: Learn what a pre-event survey actually does. Types of pre-event survey questions + a pre-event survey template you can steal. Having fun.

Survey 52

Survey Conference Entertainment Communication 52

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 91

Data Analytics Customer Retention Software 91

SAP Customer Experience

MARCH 28, 2023

Last 2 weeks, we hosted a highly successful partner event to celebrate the launch of SAP Sales and Service Cloud v2 by our Product Management Team. The event was held in three locations – Hudson Yard, Palo, and Downers Grove – and was attended by 19 partners eager to learn.

Sales 75

Sales Management Customer Experience Customers 75

ChurnZero

APRIL 12, 2024

Catch up on what’s new from Q1 2024, and see how it makes a difference, in our quarterly roundup of ChurnZero product release notes. How it makes a difference : Manage progress and stay on top of where every customer is on their journey, whether it’s events, logins, or completed courses.

Course 52

Course Customer Journeys Groups Customer Success 52

Beyond Philosophy

FEBRUARY 25, 2021

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events. Business is responding with a new trend: Hybrid events.

Conference 78

Conference Consulting Video Sports 78

Calabrio

AUGUST 1, 2019

This year’s annual customer event combines the Calabrio User Forum with Calabrio Customer Connect, which means the event is supercharged to deliver premium content at an unbelievable location. We’ll be discussing the products you love, the upcoming future of the combined companies, and most importantly, YOU. See you there!

Company 100

Company Contact Center Conference Connections 100

InMoment XI

JANUARY 19, 2024

Unlike descriptive analytics, which focuses on summarizing historical data, and predictive analytics, which forecasts future events, prescriptive analytics takes it a step further by suggesting the best course of action. Predictive analytics forecasts the demand for products under different price points.

Analytics 260

Analytics Course Retail Resources 260

CSM Magazine

JANUARY 18, 2024

“We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group. We couldn’t have asked for a better keynote to round off what is set to be another thought-provoking event.”

Case Study 52

Case Study Groups Conference CRM 52

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Hotels 88

Hotels Connections Travel Engagement 88

Totango

APRIL 18, 2023

Leveraging the power of AI, we can take a big step forward to boost productivity, reduce the time it takes to accomplish tasks, and adapt more quickly to new goals and contexts – and thus make customer success a significant growth engine for our companies. Register for the May 4th event here.

Innovation 98

Innovation Customer Success Customer Journeys System 98

InnerTrends

MARCH 8, 2022

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Management 98

Management Conference 98

Centercode

JULY 6, 2023

With CES 2017 just around the corner, companies of every size and shape are preparing to announce their new products at the biggest tech event of the year. Not to worry — you can still download a recording of the webinar to watch later or share with your colleagues!

Company 52

Company 52

GetFeedback

JULY 11, 2017

Learn how the events platform boosted agent productivity. Ticketfly uses GetFeedback to scale its support function and improve its customer experience.

Customer Experience 150

Customer Experience Customers 150

Lithium

JULY 13, 2022

Combining omnichannel agent desktops and robust conversational AI, Khoros customers have found higher agent productivity, satisfaction, and most importantly, higher business outcomes. The 2022 Forrester Customer Experience event confirmed what Khoros has been developing and strategizing on for years. The Bottom Line.

Conference 52

Conference Self Service Social Media Contact Center 52

Kustomer

JULY 24, 2020

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events. This is still an in-person event. Date : July 28, 2020.

Conference 52

Conference Customer Journeys Roadmap Innovation 52

ECXO

SEPTEMBER 7, 2023

Join us at the European Customer Experience Organization event featuring a captivating presentation by Ilenia Vidili on “From Products to People: Pioneering a customer-centric Culture for business success!” Embrace change to foster a culture of innovation, adaptability, and customer-focused solutions.

Customer Centricity 52

Customer Centricity Culture Leadership Innovation 52

SurveySparrow

JULY 11, 2021

Wondering what post-event survey questions you can ask your event attendees? Looking for opportunities to plan and improve future events with surveys? Post-event surveys are invaluable in that they help reveal the key insights you need to enhance the performance of an event. What is a Post-Event Survey?

Survey 52

Survey e-support Conference Measurement 52

SurveySparrow

OCTOBER 31, 2023

Have you ever wondered how a product went from a mere idea to a tangible item in your hand? The secret behind this transformation lies in a pivotal step: product testing. It ensures that what you buy is not just a product but a promise of quality and satisfaction. So, what is product testing, and why is it so pivotal?

Strategy 52

Strategy User Experience Survey Innovation 52

Gainsight

AUGUST 3, 2022

Product innovations will be revealed. On day two, we have a special keynote focusing on new innovative features and capabilities that will enable businesses with customer-, product-, and community-led growth at the center. Pulse is more than your average conference; it is the best community event of the year.

Conference 59

Conference Innovation Video Industry 59

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund. .

Engagement 52

Engagement Conference Multi-Channel Touchpoint 52

SurveySensum

MARCH 28, 2024

But, with the pressures of academic life bearing down, adopting effective strategies for student productivity isn’t just desirable, it’s essential. Leveraging productivity techniques is like unlocking a new level in the game of academia, where better time management equals more moments for relaxation and less academic stress.

Strategy 52

Strategy Study Roadmap Exercises 52

ijgolding

AUGUST 13, 2014

Borders were trying to offer their customers more than just the product. The exclusivity that many of their products have benefitted from is expiring. Generic products are rife. The pharmaceutical industry can no longer rely just on the product alone – one company’s product is now largely the same as another.

Customer Centricity 215

Customer Centricity Retail eBook Industry 215

Optimove

OCTOBER 8, 2020

Or that a customer who viewed a specific product without ordering it will receive an email with reviews of that product, encouraging them to come back and complete the purchase. One that does not occur as a result of an event taken by a specific customer. Universal Events. the universal event occurred).

Marketing 52

Marketing Ecommerce Loyalty Programs Brands 52