GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

Conference 199

Conference Survey Tips Feedback 199

SurveySensum

OCTOBER 16, 2023

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

Feedback 52

Feedback Social Media Survey Analysis 52

CSM Magazine

SEPTEMBER 11, 2023

It’s no secret that workforce management (WFM) is at the core of effective business operations. So, if you’re a planning, insight, or transformation specialist, then Sabio’s WFM Community Day, held at our London HQ, was a must-attend event.

Management 52

Management Return on Investment Entertainment Resources 52

Joe Rawlinson

OCTOBER 20, 2022

And a dedicated event management integrated ticketing system helps you keep the event in sync throughout the process as a central hub that can control various aspects of the event and provide directions and everything needed in one place. . All of which should be essential aspects of your event marketing strategy.

Conference 78

Conference Strategy Sales Social Media 78

BirdEye

MARCH 11, 2024

This is a golden opportunity for multi-location businesses to use virtual events as a powerful tool to engage with local communities and enhance brand reputation. A critical element of your event’s success lies in the visual appeal of your Facebook event cover photo. Where will your Facebook event photo appear?

Social Media 57

Social Media Engagement Guidelines Tips 57

Calabrio

MAY 21, 2020

These activities can include schedule elements that provide the agent with additional information on upcoming events. Managers can add Activity Notes before the schedule is run or in agent schedules after the schedule is created. The post Activity Notes: A New Way to Track Special Events in Calabrio WFM appeared first on Calabrio.

Meeting 147

Meeting Communication Training Customer Success 147

NobelBiz

NOVEMBER 18, 2021

Preparing an event 2 months before a pandemic seems like a challenging task, and Michael managed to pulled this through with incredible results. So let’s hear it from him how he managed to organize Lead Generation World 2021. The post Video: Becoming an Event Manager 2 Months Before a Pandemic appeared first on NobelBiz®.

Video 52

Video Management 52

ECXO

JULY 21, 2023

This webinar will discuss the following points and will answer your questions that you can post upfront below on our LinkedIn main event page. How to develop the so-needed emotional connection in your early engagement How to deliver and generate a great experience from the first digital and human interactions.

B2B 40

B2B Video Culture Consulting 40

West Monroe

MARCH 19, 2024

Extreme weather events are becoming more frequents, resulting in deepened damage to electric infrastructure and escalation of losses in lives and property. These events cause substantial economic losses through infrastructure damage, manufacturing and labor disruptions, and property value losses. Between 2018 and 2022 , the U.S.

Strategy 40

Strategy Government System Technology 40

BirdEye

SEPTEMBER 8, 2020

BirdEye event tracking integrates with Google Analytics in a simple, two-step process. After that, events are tracked and reported automatically in Google Analytics. What Webchat events does Google Analytics Track? See what WebChat event tracking looks like for yourself! Start tracking WebChat events today!

Analytics 89

Analytics Wait Times Customer Satisfaction Interaction 89

Kerry Bodine

APRIL 30, 2019

I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Middle management and frontline staff got it, too. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched.

Net Promoter Score 149

Net Promoter Score Customer Experience Social Media NPS 149

Kerry Bodine

APRIL 30, 2019

I credit three events with the rise of our modern customer experience discipline. Event #1: Net Promoter Score ® arrived on the scene. Middle management and frontline staff got it, too. Event #2: Social media went mainstream. Here are a few of the key events: April 2005: YouTube launched.

Net Promoter Score 149

Net Promoter Score Customer Experience Social Media NPS 149

Beyond Philosophy

FEBRUARY 25, 2021

This global Customer Experience consultancy was named as one of the best management consultancies by Financial Times for the third year in a row this year. Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic.

Conference 78

Conference Consulting Video Sports 78

SAP Customer Experience

MARCH 28, 2023

Last 2 weeks, we hosted a highly successful partner event to celebrate the launch of SAP Sales and Service Cloud v2 by our Product Management Team. The event was held in three locations – Hudson Yard, Palo, and Downers Grove – and was attended by 19 partners eager to learn.

Sales 75

Sales Management Customer Experience Customers 75

AWS Machine Learning

APRIL 16, 2024

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. Managing your Amazon Lex bots using AWS CloudFormation allows you to create templates defining the bot and all the AWS resources it depends on.

Management 87

Management Hotels Resources Policies 87

Zonka Feedback

NOVEMBER 30, 2023

Once your event is over, you might have some questions in your mind like "How well did it go?", "What did attendees like?", "What didn’t interest them?", "What about event sponsors, will they be likely to support the next event?", That's where the need for event surveys comes into the picture. and many more questions.

Survey 52

Survey Feedback Management 52

AWS Machine Learning

JANUARY 5, 2024

Many organizations have been using a combination of on-premises and open source data science solutions to create and manage machine learning (ML) models. Data science and DevOps teams may face challenges managing these isolated tool stacks and systems. Wipro is an AWS Premier Tier Services Partner and Managed Service Provider (MSP).

Data 111

Data Management Effort Score Training 111

AWS Machine Learning

SEPTEMBER 6, 2022

Using software to detect a sound is called audio event detection , and it has a number of applications. In a healthcare environment, you can use audio event detection to passively listen for sounds from a patient that indicate an acute health problem. Using audio data with machine learning. About the authors.

Training 77

Training Examples Data Measurement 77

West Monroe

DECEMBER 1, 2021

A history of severe weather events has put a strain on electric utilities. But an opportunity exists to serve customers more effectively when crises occur.

Management 52

Management Customers 52

Uplight

MARCH 30, 2022

Spring is here, and Uplight is excited to get out to conferences and other industry events around the country. PLMA: April 4-6 Session: The Data Layer of Managed Charging Speaker: Stephen Mannhard, Vice Read More. The post Come Meet Uplight at Conferences and Events This Spring! Let us know if you’d like to connect in person.

Conference 59

Conference Meeting Connections Industry 59

Beyond Philosophy

FEBRUARY 20, 2021

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.

Conference 78

Conference Sports Consulting Resources 78

BirdEye

NOVEMBER 28, 2023

In this blog, we’ll explain how to create a fool-proof restaurant reputation management process and build a 5-star online reputation. Table of contents What is restaurant reputation management? Restaurant reputation management refers to the processes you use to track, respond to, and address customer feedback.

Tips 107

Tips Management Social Media Feedback 107

GetFeedback

MARCH 28, 2019

GetFeedback seamlessly connects with Salesforce so you can easily manage your data and build an integrated feedback program.

Resources 150

Resources Feedback Connections Data 150

CSM Magazine

OCTOBER 12, 2023

When organizing an event, ensuring the security of attendee information is a priority. With the rise in cyber threats and data breaches, event planners must take steps to protect data. This is where venue manager software comes in handy. In today’s age, securing attendee information is important.

Software 52

Software Management Exercises Measurement 52

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Hotels 88

Hotels Connections Travel Engagement 88

CustomerSuccessBox

DECEMBER 6, 2021

Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. The CS100 Summit provides customer success managers to learn from leaders. The events create an ideal atmosphere for inspiration, ideation, strategy, and real-world application around customer success.

Customer Success 52

Customer Success Conference Case Study Contact Center 52

NobelBiz

NOVEMBER 18, 2021

A good show is not only successful for the event coordinators, but in equal measure to the vendors and attendees. By having the right mindset and envisioning an approach coming from all these perspectives, Michael has beautifully managed to address three different groups.

Video 52

Video Groups Measurement Management 52

Kerry Bodine

JANUARY 4, 2017

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , tech & service providers , media companies , and analyst firms. Am I missing an upcoming event? DMI Design Management Conference. Event Producers. Please let me know ! New York City.

CEM 120

CEM Conference Chief Customer Officer Customer Experience Professionals 120

Oracle

JANUARY 28, 2021

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead.

Customer Experience 76

Customer Experience B2B Conference Advertising 76

Kerry Bodine

JANUARY 13, 2016

I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors. Am I missing an upcoming event? Design Management Conference Europe. Event Producers. Please let me know !

CEM 120

CEM Conference Customer Experience Professionals Contact Center 120

Zonka Feedback

DECEMBER 3, 2021

Over a decade, my family has participated in Jewelry Trade Shows & Events. We make many efforts to turn our exhibition interaction into an on-site sales platform. Before conceptualizing any exhibition, we always keep one thing in mind: ROI.

Survey 98

Survey ROI Interaction Sales 98

Lithium

JULY 13, 2022

Our social media management tool will condense all your social channels into one easy-to-use place, making it easy to protect your brand, measure what matters, and elevate your content and scale social interactions. The 2022 Forrester Customer Experience event confirmed what Khoros has been developing and strategizing on for years.

Conference 52

Conference Self Service Social Media Contact Center 52

Forrester's Customer Insights

FEBRUARY 6, 2023

B2B events have undergone the most profound change imaginable over the past three years. Marketers now need to manage a much more complex event landscape, planning and executing a range of events across in-person, virtual and hybrid formats.

B2B 26

B2B Technology Management Marketing 26