BirdEye

MARCH 29, 2024

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. These platforms can transform how you connect with clients and improve your real estate reputation management.

Social Media 57

Social Media Tips Sales Advertising 57

BirdEye

NOVEMBER 21, 2023

Marketing for interior designers involves online marketing strategies like social media marketing, networking, and targeted advertising, and offline approaches like networking and attending events. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing?

Marketing 109

Marketing Social Media Advertising Tips 109

NetBase

OCTOBER 12, 2018

You know Social Media Analytics are important – yet 81% of executives surveyed don’t feel their company is using social to its full potential. We talked about 11 social media metrics worth mastering in a recent Adweek webinar. Watch the full webinar for examples of brands using Brand Passion in this way.

Social Media 49

Social Media Analytics Metrics Airlines 49

BirdEye

MAY 3, 2023

A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. B2C marketing channels that help you sell to or connect with individuals are social media channels, paid ads, email marketing, SMS campaigns, direct mail, and mobile marketing.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

CSM Magazine

MAY 10, 2024

Spice up the learning curve with emails tailored just for your client, how-to videos that simplify complex ideas, and guides so user-friendly they’ll feel like a pro in no time. Offer multiple channels for support—such as chat, email, phone, and social media—to cater to customer preferences.

How To 52

How To Social Media Analytics Touchpoint 52

Oracle

JUNE 23, 2020

While navigating networking remotely can be intimidating, a recent article by Forbes provides 3 ways to continue building a strong network: Look for highly relevant webinars and virtual events. This large network, along with many other social media and online platforms, allows for a variety of creative networking opportunities.

Tips 94

Tips Social Media How To Connections 94

SurveySensum

JANUARY 26, 2024

Utilize storytelling to create an emotional connection with your audience. Scenario : Emily, a fitness enthusiast, stumbles upon an online advertisement for a new fitness app while browsing social media. Key Touchpoints : Social media ad showcasing the app’s features.

Customer Journeys 52

Customer Journeys Social Media Touchpoint Tips 52

SurveySparrow

DECEMBER 8, 2023

It could be informative blog posts, engaging social media content, or captivating videos. Think of these channels as the avenues through which you connect with your audience in a natural and valuable way. Social Media Engagement Social media platforms are bustling hubs of activity.

Social Media 52

Social Media eBook Survey Customer Centricity 52

Vonage

OCTOBER 22, 2015

High-Profit Strategies in the Age of Techno Service , who shared his findings in our webinar, ‘ Customer Experience 3.0: And with technological developments ranging from mobile connectivity to speech analytics, businesses have more opportunities to enhance this experience than ever before. Customer Experience 3.0 Wireless and mobile.

Technology 120

Technology Customer Service Gamification Wireless 120

TechSee

JUNE 16, 2022

He has 30 years of experience in inbound, outbound, chat, analytics, AI, and social media. Due to his level of expertise, Jim has been featured in numerous publications, including CIO Review, Contact Center Pipeline, Connections Magazine, and was also listed as one of the ‘Top 20 Influential People to Follow’ on Twitter.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

BirdEye

FEBRUARY 13, 2024

Best chiropractor marketing strategies Social media marketing for chiropractors FAQs on chiropractor marketing How can Birdeye’s AI solutions take your marketing efforts to the next level? Include engaging visuals like photos and videos that showcase your office and team. Table of contents Why do chiropractors need marketing?

Marketing 57

Marketing Social Media How To Healthcare 57

BirdEye

AUGUST 15, 2022

With a solid online marketing strategy, you’ll be better able to connect with potential customers in your area and generate more leads for your business , no matter its size. Social media localization 6. Make it easy for them to leave reviews by posting links on your website and social media pages.

Tips 98

Tips Marketing Social Media Competitive Advantage 98

Totango

MARCH 8, 2022

Customer success communities usually operate through digital channels such as social media, apps, chat rooms, online forums, and email lists. Hosting CS webinars, teleconferences, and seminars. Participants can ask questions of the community, connect with peers or submit events for possible promotion. CSM Practice.

Customer Success 116

Customer Success Guidelines Social Media Tips 116

Lithium

FEBRUARY 7, 2023

Serving Customers in the Face of Crisis: Redux + NEW AUDIBLE VERSION - In an age when everyone can be a video journalist or digital columnist, a brand’s simple mistake can cost hundreds of thousands, if not millions of dollars. In this webinar, we’ll show you how to simplify and streamline brand protection. Read or listen to find out!

Self Service 52

Self Service Social Media Hospitality Omni-Channel 52

GetFeedback

JULY 19, 2019

Using both s tructured feedback, like CSAT scores and NPS ratings, with unstructured feedback, like customer’s verbatim responses on surveys and social media, provides a richer, more robust picture of the customer. Your customers are talking about you on social media, in user groups, and at events. Get the Guide.

Customer Journeys 230

Customer Journeys Effort Score Net Promoter Score How To 230

inmoment

JUNE 22, 2020

What follows is a discussion of five powerful methods that companies can use to stay connected to their furloughed employees. Social Media. Whether it’s via video messages or company-wide emails, it is critical for brand executives and leaders to remain as connected with their furloughed employees as possible right now.

Employee Engagement 75

Employee Engagement Engagement Handbook Social Media 75

Lithium

MAY 2, 2023

More information about the Khoros Kudos Awards can be found on the contest page on Atlas Marketing The Social Marketing Paradox - Redux Something rather curious has happened since the inception of social media. Webinars & Events Some event areas are limited to Khoros customers only.

Entertainment 52

Entertainment Social Media Analytics Brands 52

Integrity Solutions

MARCH 11, 2021

As my colleague, Steve deBree, put it in a recent executive briefing webinar on virtual sales training , many of the challenges can be traced back to the different dynamics between the 3-dimensional world of face-to-face sales and the 2D reality of virtual. Just with in-person selling, having a well-thought-out pre-call plan is important.

Engagement 136

Engagement Sales Video Meeting 136

Lithium

APRIL 4, 2023

Social Media Marketers Guide to a Difficult Economy: We’ll share how social media marketers can weather the storm and continue to deliver in their jobs. If you’re looking for a partner for a one-off strategic project or for ongoing support marketing in a recession, connect with an expert in Strategic Services here.

Social Media 52

Social Media Metrics Brands Engagement 52

Beyond Philosophy

DECEMBER 22, 2015

When we look at the tactics, or types, of content marketers are applying, studies are showing that social media has become the most popular, knocking articles out of the leadership position. There’s social media, of course, in the form of micro-blogs and blogs, but also community involvement, articles, and product and service ratings.

Video 60

Video Marketing Social Media Conference 60

Think Customers

MARCH 2, 2023

Technology investments will be more tempered in 2023 and that calls for more strategic planning, said panelists on the recent ICMI webinar, “Weathering the Storm: Investing for Long-Term Contact Center Success.” The discount carrier now directs callers to its website, mobile app, social media, WhatsApp and chat. “It

Self Service 52

Self Service Contact Center Average Handle Time Roadmap 52

Lithium

SEPTEMBER 7, 2021

New Onboarding Videos for Community Moderators This is a great place to start learning about the features common to most communities. We’ve organized these videos into themed courses that you can watch in any order you want. Webinars & Events. Archived posts now viewable or searchable from the Content Archives page.

Social Media 52

Social Media Metrics Video ROI 52

Totango

AUGUST 23, 2022

Social media posts and ads. Video content and ads. Video chat. This may occur through encountering your brand or product through a search engine result, a search engine ad, a social media post, a video, a review on a technology website, word-of-mouth or other means. Blog content. White papers.

Customer Journeys 116

Customer Journeys Touchpoint B2B Social Media 116

Gainsight

SEPTEMBER 22, 2023

Put yourself in your customers’ shoes: Are you more likely to buy a product from a company you know has your back (via customer training) or one that’ll onboard you and then leave you out to dry with a traditional help center and occasional webinar? According to LinkedIn, 75% of B2B buyers use social media to make buying decisions.

Competitive Advantage 52

Competitive Advantage Leadership NPS Sales 52

SurveySensum

APRIL 1, 2024

Through strategic efforts that range from forming authentic connections with clients to aligning products with consumer values, startups can position themselves as credible alternatives to the tried-and-tested giants of their industries. Community Involvement : Demonstrating engagement beyond business, emphasizing social responsibility.

Brands 52

Brands Case Study Social Media Feedback 52

Lithium

NOVEMBER 1, 2022

New Coaching Video: Guide to structured labels Structured labels bring more context and hierarchy to the labels you use to categorize items in Khoros and make adding labels to content faster, easier, and more accurate for users. Webinars & Events Some event areas are limited to Khoros customers only. Some kind of holiday miracle?

Roadmap 52

Roadmap ROI Social Media Contact Center 52

Totango

FEBRUARY 14, 2022

Shoutout a customer on social media on special occasions, like anniversaries. Schedule a video chat or phone call. Hold a webinar. Actions You Can Take Today : . Send a congratulatory email when they reach a key milestone, such as finishing onboarding or adding a certain number of new users. Physical Touch.

Customer Success 85

Customer Success How To Gamification Social Media 85

CX University

MAY 18, 2020

Instead, talk directly with customers and look at unsolicited data from social media and recorded phone calls to find their pain points. Then it looks at how this data compares to data from other sources, such as social media. Connect with Customers in Other Ways. Watch the Video.

Conference 52

Conference Social Media Gamification Insurance 52

Lithium

MAY 4, 2021

We’ll announce the winners on Atlas and Khoros social media channels. We will invite winners to submit a short video describing their success that will be highlighted at the conference! Webinars & Events. Khoros Roadmap Webinar Tuesday, June 8 • Register today!

Conference 52

Conference Analytics Social Media Roadmap 52

Alida

DECEMBER 22, 2016

“It’s going to be about creating that direct connection and trust with the individual on a much more personal level.” It’s going to be about creating that direct connection and trust with the individual on a much more personal level,” she told CMO.com. Imperfect, authentic social media sharing.

Trends 0

Trends Social Media Advertising e-support 0

Magellan Solutions

JULY 25, 2021

It connects incoming calls to the correct department or desk in your company through an automated menu of options. . Abby Connect. Abby Connect is an incredibly popular live telephone answering service for small businesses. Social media marketing, email marketing, content writing, content marketing, and blog management. $18-30.

e-support 52

e-support Social Media Healthcare Call Center 52

Method:CRM

FEBRUARY 8, 2019

Social media marketing looks little like it did just a few short years ago. These social media geniuses use their natural charm and relatability to build connections with thousands or even millions of followers. Young consumers desire a stronger and more authentic connection with the accounts they follow.

CRM 63

CRM Marketing Social Media How To 63

CSM Magazine

JUNE 1, 2021

At the end of the day, customers will be stickier and more loyal if they have an emotional, human connection with a brand. Frontline teams play a major role in that connection,” said Medallia Solutions Principal Rachel Lane. Reporting Findings Webinar.

Return on Investment 52

Return on Investment Social Media Culture Contact Center 52

Gainsight

OCTOBER 17, 2023

When it comes to running your needs assessments, don’t be afraid to connect with customers and ask them what they need. Instead, see what you already have—think of existing help articles, decks, and webinars. For example, you can take a demo video your sales team uses and break it up into microlearning lessons separated by quizzes.

Resources 52

Resources How To Video Course 52

BirdEye

MARCH 24, 2023

Lead outreach involves connecting with prospects through email, social media, calls, or cold outreach. It’s an effective way to make new connections in the business scene, especially in areas where purchases rely on personal connections. YouTube is the largest online video platform.

Return on Investment 98

Return on Investment Social Media Sales Metrics 98

SuiteCX

APRIL 19, 2016

Buyers are digitally connected. They are socially connected. Are you participating in the social media sites that your buyers visit? Do you have a blog or a video channel that is educating people on how to solve their problems and what to consider? What is most important to the buyer?

Customer Journeys 100

Customer Journeys Sales Case Study Social Media 100

Beyond Philosophy

JULY 23, 2015

He compares to our global connectivity with the famous marshmallow test for kids from the late 1960s. There is a new video circulating about how we need to stop obsessing about our screens and enjoy our lives more. I believe in this as well, even writing about the first video I saw about this a few months ago.

Social Media 60

Social Media Net Promoter Score Video Case Study 60