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Six Categories Of X&O Data Insights

Experience Matters

Last week I attended SAP’s SAPPHIRE and CX Live events in Orlando. The post Six Categories Of X&O Data Insights appeared first on Experience Matters. It was great to see 35,000 or so of my new friends. As you might expect, Experience Management (“XM”) was a dominant theme.

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The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

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Maximizing Event Effectiveness with the Power of Post-Event Feedback

SurveySensum

You successfully organized your event! Post-event feedback is like a report card for your event and an inside glimpse into the minds of your audience post-event. It is critical to understand the strengths and weaknesses of the event you organized, and also what the audience liked and disliked. Congratulations!

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G2 Summer 2020 reports: Talkdesk is #1 in five categories

Talkdesk

Opentalk 2020 , the industry’s premier gathering of thought-provoking CX content, was converted to a virtual event due to the COVID-19 pandemic which itself spurred new Talkdesk innovations, including a suite of Business Continuity solutions to help customers navigate the pandemic and adapt their businesses. stars out of 5.

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8 Things Whitney Houston Taught Me About Category Creation

Gainsight

Nearly every “category-creating” company ends up standing for something. Remember, Events Are Your “One Moment In Time”. And we went all out with every event. Product, Marketing, CS, Sales, and other functions focused their deliverables around the event. An underreported part of category creation is human connection.

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Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

BlueOcean

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award.

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Detect audio events with Amazon Rekognition

AWS Machine Learning

Using software to detect a sound is called audio event detection , and it has a number of applications. In a healthcare environment, you can use audio event detection to passively listen for sounds from a patient that indicate an acute health problem. Using audio data with machine learning. About the authors.