capitalize-on-annual-planning-to-manage-customers-as-assets 
Customer Bliss
OCTOBER 15, 2015
Over the last ten years I’ve become convinced that annual planning is the Achilles’ heel of customer experience. It is at the root of what inhibits the most efficient investment on priority investments in customer driven growth. You stand still regarding customer asset growth without knowing exactly why.
Customer Bliss
JUNE 16, 2015
Annual planning is a missed opportunity for driving customer profitability inside the corporate machine. The silos usually pick their projects and plan their budgets independent of one another. Do You Capitalize on Annual Planning to Manage Customers as Assets?
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Customer Bliss
JUNE 16, 2015
Annual planning is a missed opportunity for driving customer profitability inside the corporate machine. The silos usually pick their projects and plan their budgets independent of one another. Do You Capitalize on Annual Planning to Manage Customers as Assets?
West Monroe
APRIL 9, 2023
In the aftermath of the financial crisis of 2008, Congress passed the Dodd-Frank Act in 2010, imposing stricter regulations on banks with $50 billion or more in assets. In the aftermath of the financial crisis of 2008, Congress passed the Dodd-Frank Act in 2010, imposing stricter regulations on banks with $50 billion or more in assets.
Clarivate
APRIL 18, 2024
While the key players’ strategies differ, all are focused on bending the cost curve while increasing patient touchpoints and engagement. Strategy #1: innovate and create Amazon founder Jeff Bezos has said that overnight success takes about 10 years — and that ramp-up period may be what’s playing out for the ecommerce giant in healthcare.
Customer Bliss
APRIL 14, 2015
Silo dysfunction is the inability or lack of collaboration inside the corporate machine to link together what it does for and to the customer. Without collectively managing the impact due to silo dysfunction, companies will continue to deliver random and defaulted experiences. Most companies inflict customer pain.
West Monroe
JULY 30, 2023
In our 2023 Outlook: The Future of the Banking Industry , we anticipated murky waters and a rising need for the use of digital solutions to better evaluate profitability, identify key customer touchpoints, and work to prevent deposit outflows and overconcentration. This urgency has only increased.
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