Guest Blog – 8 Things Customer Service Teams Should Avoid During Sensitive Times
Comm100
JUNE 25, 2020
And there are plenty of mistakes a customer service team can make on social media. Your customer service team trying to egg people on to come back in may be viewed as too self-serving, and people will know you valued profits over people’s health. Empathy statements are a good start, but companies have huge platforms to utilize.
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