CloudCherry

AUGUST 17, 2018

There’s such a healthy market for customer management and analysis software that they’ve now branched out into two distinctive categories: Customer Relationship Management (CRM). What is CRM? Moreover, CRM as technology can help businesses engage with customers from every aspect of the customer lifecycle. What is CEM?

CEM 281

CEM CRM Customer Relationship Management Customer Experience Management 281

Magellan Solutions

APRIL 17, 2024

Are you tired of wasting countless hours entering data into your CRM system? With this, there’s a pressing need to streamline and automate data entry processes that consume valuable selling time; this is where automating CRM data entry services comes in. Engage in marketing activities that promote brand awareness.

CRM 52

CRM Sales Data Customer relationships 52

Help Scout

NOVEMBER 16, 2023

In this guide, we'll explore the essentials of CRM marketing, its benefits, best practices for implementation, and the top CRM tools available in the market. Read the full article

CRM 45

CRM Tools Marketing 45

Optimove

FEBRUARY 1, 2024

2024 Lightning Talks cover crucial gaming topics presented by Optimove experts and are a “must-attend” for any marketer looking to quickly up their game in the gaming industry. ” Embracing diverse markets for maximum gains enables a holistic and adaptable approach. Learn more about each topic and why you should attend below.

CRM 69

CRM Sports Consulting Data 69

Optimove

NOVEMBER 14, 2023

We’re thrilled to announce the launch of Optimove Courses, a dynamic, video-first online curriculum designed to empower our clients and partners to master and maximize our platform’s CRM marketing capabilities. In today’s fast-paced marketing landscape, staying ahead of the game is essential.

Course 49

Course CRM Marketing Exercises 49

Optimove

JANUARY 27, 2022

Last year, when we first introduced the annual Heptagon Awards for CRM Excellence, we got lots of great feedback from clients, not only those who won. And what these thousands and thousands of words revealed to us is why we love CRM Marketing so much and why we love working with our clients and partners as much as we do.

CRM 52

CRM Marketing Omni-Channel Multi-Channel 52

Optimove

FEBRUARY 8, 2021

So today, on our Smart CRM Basics series, we want to take you through a 4-minute drill and just see for a moment how all the moving parts of eCommerce marketing at scale are making sense together. And so, as we all know, eCommerce marketing revolves around any marketing activity done on an online store. The Power of ML.

Ecommerce 59

Ecommerce CRM Marketing B2C 59

Optimove

SEPTEMBER 27, 2021

CRM software is among the biggest software market in the world — and the growth isn’t slowing down. According to Globe Newswire, the CRM industry is anticipated to be worth $113.46 The post CRM Marketing Startup Optimove Raises $75M appeared first on Optimove. billion by 2027.

CRM 52

CRM Marketing Software Industry 52

Optimove

FEBRUARY 8, 2021

So today, on our Smart CRM Basics series, we want to take you through a 4-minute drill and just see for a moment how all the moving parts of eCommerce marketing at scale are making sense together. And so, as we all know, eCommerce marketing revolves around any marketing activity done on an online store. The Power of ML.

Ecommerce 52

Ecommerce CRM Marketing B2C 52

Optimove

JANUARY 11, 2021

Well, they are all among the ever-popular pages on Optimove’s Learning Center – where you can find 40 terms that run from the most basic marketing phrases (such as B2C Marketing), all the way to the most advanced ones (think: predictive modeling, RFM segmentation, and statistical significance).

B2C 52

B2C CRM Marketing Video 52

Optimove

JANUARY 11, 2021

Well, they are all among the ever-popular pages on Optimove’s Learning Center – where you can find 40 terms that run from the most basic marketing phrases (such as B2C Marketing), all the way to the most advanced ones (think: predictive modeling, RFM segmentation, and statistical significance).

B2C 52

B2C CRM Marketing Video 52

Optimove

SEPTEMBER 22, 2022

Bet365 has recruited retention marketing specialist Optimove to optimise the operator’s CRM marketing activities. Optimove’s AI-powered CRM software will enable bet365 to transform its CRM marketing efforts by allowing the company to scale and manage hundreds of player segments.

CRM 52

CRM Marketing Software Management 52

Totango

JULY 19, 2022

You don’t need your CRM. How Your Customer Success Platform Can Replace Your CRM. By definition, a CRM system is a tool for managing the data associated with customer relationships, so it may seem like a good idea to turn to your CRM to help you manage all of this data you’ve collected. Yeah, we said it.

CRM 89

CRM Customer relationships Customer Success Exercises 89

Optimove

APRIL 5, 2021

The term “Relationship Marketing” is broad, but it’s easy to differentiate it from other aspects of marketing. And, even more important – it’s the most basic step you need to take in order to start doing CRM Marketing the right way. See, marketing is often confused with sales and advertising.

CRM 52

CRM Marketing Advertising Customer Retention 52

Optimove

SEPTEMBER 28, 2020

In CRM marketing, you analyze your customers’ behavior and segment them accordingly. But optimizing existing marketing plans is not an easy task. To achieve the results your marketing team is looking for, you should run campaigns with test and control groups. That’s the first step for everything.

CRM 52

CRM Marketing Tips Groups 52

CSM Magazine

APRIL 2, 2024

When it comes to customer relationship management (CRM), not every industry finds its rhythm with the same beat. The intricate needs of a real estate agent, thriving on a large network to clinch deals, contrast greatly with the contractor’s reliance on a CRM to clock the work hours of their team.

CRM 40

CRM Guidelines Healthcare Customer relationships 40

Optimove

AUGUST 31, 2022

The acquisition is a key to Optimove’s plans to expand the native messaging capabilities of its highly customizable CRM marketing package, which enables companies to connect more efficiently with customers and provide a personalized , multichannel sales experiences at scale.

CRM 52

CRM Marketing Connections Sales 52

Optimove

JANUARY 27, 2022

Last year, when we first introduced the annual Heptagon Awards for CRM Excellence, we got lots of great feedback from clients, not only those who won. And what these thousands and thousands of words revealed to us is why we love CRM Marketing so much and why we love working with our clients and partners as much as we do.

CRM 40

CRM Marketing Omni-Channel Multi-Channel 40

Optimove

APRIL 15, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it matters: Position-less marketing is crucial for marketers as it enables them to leverage the rapidly changing digital landscape, fostering agility, innovation, and collaboration within their teams.

Marketing 59

Marketing Sports Multi-Channel CRM 59

Kustomer

DECEMBER 27, 2023

Kustomer is proud to announce CRM Powered Proactive Messaging is now generally available! Moreover, it helps set your brand apart in a competitive market. This means, we now offer the ability to use updates on custom objects (e.g. orders/products/etc) to trigger a workflow. Why is this important?

CRM 52

CRM Customer Retention Loyalty Analytics 52

MyCustomer

NOVEMBER 17, 2022

The art of quiet evangelism in the noisy world of technology marketing Internal or External. Disable T&Cs requirement. Email intro text. Thank you for downloading our resource.

Technology 95

Technology CRM Marketing Sales 95

Optimove

MAY 2, 2021

To understand the true impact of your marketing campaigns, using control groups that represent a group of customers who are excluded from receiving a certain campaign or journey – is a must. This short video explains the basics of it all and the benefits that control groups offer you as a CRM marketer. That’s not true.

Groups 52

Groups CRM Marketing Video 52

Optimove

JANUARY 4, 2021

For some reason, it’s still not widespread common knowledge in the marketing industry – but the data you collect from customers and analyses that you can conduct accordingly reveal the objectives and set of principles you need to define before building your marketing plan. It’s not true.

CRM 52

CRM Marketing Customer Journeys Resources 52

Optimove

FEBRUARY 16, 2023

“With Covid on a decline globally,” thought marketers everywhere at the beginning of 2022 and smiled, “We’re finally back to normal. For years, we’ve stressed one elementary point: marketers should invest in existing customers, as they are THE key to growth, especially in turbulent times. The essence?

CRM 52

CRM Sports Marketing Apparel 52

Optimove

JANUARY 4, 2021

For some reason, it’s still not widespread common knowledge in the marketing industry – but the data you collect from customers and analyses that you can conduct accordingly reveal the objectives and set of principles you need to define before building your marketing plan. That’s the proper order of things nowadays.

CRM 52

CRM Marketing Customer Journeys Resources 52

Optimove

FEBRUARY 17, 2022

The Heptagon Awards – celebrating CRM excellence – are dedicated to the best campaigns, teams, and individuals who achieved exceptional results with their CRM Marketing efforts and strategies. Winners were selected based on how advanced, sophisticated, ambitious, and impactful their CRM Marketing approach is.

CRM 52

CRM Marketing Chief Customer Officer Entertainment 52

Optimove

AUGUST 31, 2022

To ensure we’re always one step ahead of the pack, we decided to work with the best, proven CRM Marketing platform. The post Lottomatica selects Optimove to enhance CRM Marketing frameworks appeared first on Optimove.

CRM 52

CRM Marketing Groups 52

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? What is a CRM? What is a CRM? Why do you need it?

CRM 52

CRM Social Media Omni-Channel e-support 52

Optimove

JANUARY 13, 2021

We will not pretend to be the same life-hackers that Mr. David is, so we’ll focus on what we know best: Relationship Marketing. In the world of B2C CRM, we know exactly what are the small steps that marketers can pledge to take next year that will bring the most impact. We’ll gladly support this, feel free to reach out ). #1

CRM 52

CRM Marketing Measurement Groups 52

Optimove

DECEMBER 28, 2020

Using realtime marketing campaigns can significantly improve conversion rates for any brand out there. However, marketers must implement the right strategy for the right segment of customers for their marketing plan to succeed. The post CRM Hack: Using Realtime Marketing to Improve Conversion appeared first on Optimove.

CRM 52

CRM Marketing Retail Video 52

Optimove

APRIL 23, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new Smart CRM Basics on relationship marketing and a deep analysis on the all-American clothing and accessories retailer, Gap. Smart CRM Basics: Relationship Marketing.

CRM 52

CRM Analysis B2C Marketing 52

TechSee

JANUARY 29, 2019

Enterprise adoption of AI in CRM. In recent years, a wide range of AI technologies have been successfully integrated into the CRM domain, from sales and marketing to customer support and retention. while the agent can only see the CRM screen before him. Computer Vision in Marketing. No – computer vision.

CRM 164

CRM Self Service Effort Score e-support 164

Optimove

FEBRUARY 4, 2021

Do you know what the right ratio is between automated and non-automated campaigns for a healthy CRM Marketing strategy? While there is no one right answer, some marketers think achieving 100% automation is a legitimate goal. But we know you certainly don’t want your entire marketing strategy to be automatic.

CRM 52

CRM Strategy Marketing Measurement 52

Optimove

FEBRUARY 4, 2021

Do you know what the right ratio is between automated and non-automated campaigns for a healthy CRM Marketing strategy? While there is no one right answer, some marketers think achieving 100% automation is a legitimate goal. But we know you certainly don’t want your entire marketing strategy to be automatic.

CRM 52

CRM Strategy Marketing Measurement 52

CSM Magazine

AUGUST 23, 2023

Mortgage customer relationship management (CRM) software is essential for any mortgage company looking to manage its leads and clients effectively. This blog post will explore some of the latest and most innovative features of modern mortgage CRM software. However, modern mortgage CRM chatbots have advanced beyond static FAQs.

CRM 52

CRM Chatbots Return on Investment Social Media 52

Optimove

FEBRUARY 8, 2024

Kindred Group PLC-owned Unibet has announced a new partnership with Optimove that will see the former fully optimising its CRM marketing activities. The post Kindred’s Unibet signs up Optimove as exclusive CRM partner appeared first on Optimove.

CRM 40

CRM Groups Marketing 40