This Doesn’t Have to Keep You Up at Night: How to Seamlessly Transition Your Outsourced Customer Care Program
BlueOcean
MARCH 19, 2024
Trust both your incoming new partner & your outgoing incumbent to conduct the transition with professionalism – this won’t be their first rodeo. Yes, Legal, we’re looking at you. Our first recommendation is that, even before you have selected your new partner, keep your legal team in the loop about your process and your milestones.
Let's personalize your content