InMoment XI

NOVEMBER 25, 2021

My name is Ton Luijten, and I’m a Customer Success Director for InMoment, as well as the Data Science Lead for the APAC region. I’ve come across many interesting case studies that show how predictive models can be really powerful when trying to sell products or services to your consumers.

Case Study 493

Case Study eBook Exercises Customer Retention 493

Lumoa

FEBRUARY 6, 2024

Lumoa Product News for January 2024 Hey everyone! Concepts aren’t something that you will be directly engaging with, but with them, our Data Science team can create systems that join phrases together. The post Product News – January 2024 appeared first on Lumoa. Let’s get started! Thanks for reading!

Knowledge Base 208

Knowledge Base Feedback Customer Voice Training 208

AWS Machine Learning

FEBRUARY 27, 2024

Axfood has a structure with multiple decentralized data science teams with different areas of responsibility. Together with a central data platform team, the data science teams bring innovation and digital transformation through AI and ML solutions to the organization. Model registry – The trained model is registered for future use.

Effort Score 110

Effort Score Training Analytics Retail 110

ECXO

FEBRUARY 26, 2024

I’m so thrilled that you’ve decided to explore the fascinating world of behavioral science. I’m about to introduce some compelling principles of behavioral science that can be used to shape customers’ decisions. Now, imagine if you could understand the science behind these decisions.

Sales 115

Sales Customers Social Media Examples 115

Lumoa

OCTOBER 24, 2023

This article addresses the importance of happiness in customer experience, explains how happiness can drive growth and become a competitive advantage, and is inspired by the fireside chat “How can we use the science of happiness in CX?” Employees play an equally important role in creating a product or service that spreads happiness.

Competitive Advantage 208

Competitive Advantage Customer Experience Net Promoter Score Effort Score 208

Clarivate

MAY 18, 2023

As part of our on-going commitment to research integrity, we recently shared that we planned to investigate how we can provide greater transparency regarding which journals are covered in the Web of Science Core Collection. Striking a balance The Web of Science provides up-to-date coverage of trustworthy journals.

Policies 122

Policies Course Feedback Resources 122

CX Accelerator

FEBRUARY 2, 2020

Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice? Other fields of study that had more than one representative were computer science, mathematics, engineering, history, and sociology. Yael McCue.

Customer Experience 320

Customer Experience Customer Journeys Tourism Study 320

ShepHyken

MARCH 31, 2024

Put Yourself 2nd to Place 1st in the Experience Economy by Barry Fiske (Fast Company) Customers can sense when a company’s products and experiences aren’t loyal to their needs, so why should they be loyal to that business? If we don’t have a product or service that meets a customer’s needs, we will go out of business.

Customer Service 80

Customer Service Government B2B B2C 80

ShepHyken

APRIL 1, 2024

Put Yourself 2nd to Place 1st in the Experience Economy by Barry Fiske (Fast Company) Customers can sense when a company’s products and experiences aren’t loyal to their needs, so why should they be loyal to that business? If we don’t have a product or service that meets a customer’s needs, we will go out of business.

Customer Service 76

Customer Service Government B2B B2C 76

Clarivate

MAY 22, 2023

Artificial Intelligence at Clarivate At Clarivate, our dedicated Data Science team have implemented AI across our portfolio to enhance our tools and solutions for decades, and they are forward thinking in their approach to utilizing new technology as it emerges.

Guidelines 115

Guidelines Social Media Healthcare Government 115

Middlesex Consulting

DECEMBER 4, 2023

If you are responsible for pricing in an OEM business, you have three major revenue streams: finished products, spare parts, and services and service contracts. In the life science business and a few others, most of your income and profit comes from selling a fourth category: consumables.

Consulting 78

Consulting Consumers Marketing 78

Clarivate

MARCH 8, 2024

For example, popular tools like ORCID and Web of Science Researcher Profiles provide individuals with mechanisms for claiming their work over time as they change institutions or adopt new names. These rules guide the process by which address variants in Web of Science records are automatically treated in the database.

Government 52

Government Hospitality System Feedback 52

Clarivate

MARCH 20, 2024

government commitment to research excellence The summit commenced with an address from Andrew Griffith MP, Minister of State for Science, Research & Innovation. However, she also noted the potential for technological advancements such as artificial intelligence to enhance research productivity amidst financial constraints.

Government 64

Government Financial Policies Social Media 64

AWS Machine Learning

NOVEMBER 16, 2023

Since 2014, the company has been offering customers its Philips HealthSuite Platform, which orchestrates dozens of AWS services that healthcare and life sciences companies use to improve patient care. When the model is ready and approved for use, it’s deployed into the real-world production systems.

Healthcare 87

Healthcare Government Innovation Training 87

Clarivate

JUNE 29, 2023

OpenAI’s launch of ChatGPT on March 14 heralds a new era of artificial intelligence that will have profound implications for society, including the life science and healthcare industries. Our customers entrust our products and services to help them improve patient health, and we will not jeopardize that mission.

Healthcare 98

Healthcare Guidelines Government Technology 98

Alida

DECEMBER 3, 2019

A basic observation that really shouldn’t be rocket science is that if you aren’t in business to make your customers’ lives easier, then you should probably find another business that isn’t dependent on customers. That seems logical, but we’ve all had experiences with companies and products that don’t put their customers first.

Software 208

Software Marketing Customer Experience Company 208

Beyond Philosophy

JANUARY 12, 2022

Along with Belwadi Srikanth , Group Product Manager, Google, Inc.(aka, We have a new concept called Customer Science. Customer Science is the fusion between three things: data from internal and external sources, AI that learns about what customers are doing, and behavioral science, which explains the psychology of customer behavior.

Strategy 139

Strategy Retail Contact Center Customers 139

AWS Machine Learning

JUNE 16, 2023

In this post, we discuss how SambaSafety used AWS machine learning (ML) and continuous integration and continuous delivery (CI/CD) tools to deploy their existing data science application for batch inference. Customer use case SambaSafety’s data science team had long been using the power of data to inform their business.

Insurance 76

Insurance Training Comparison Innovation 76

Clarivate

MARCH 17, 2022

The Highly Cited Researchers recognition program is produced annually by the Institute for Scientific Information (ISI) at Clarivate with analysis led by David Pendlebury, Head of Research Analysis and Ryan Fry, Senior Product Data Analyst. Highly Cited Researcher 2021 and Professor Liu Yansui, Chinese Academy of Sciences. Yanushi et.

Analysis 98

Analysis eBook Study System 98

Clarivate

OCTOBER 25, 2021

This year, Clarivate acquired Bioinfogate , a leading provider of analytics solutions in the life sciences and producer of the OFF-X portal. The move further expands and integrates drug toxicity data and translational safety intelligence from OFF-X into all aspects of the life science cycle.

Analysis 110

Analysis Analytics Innovation Brands 110

Clarivate

APRIL 14, 2022

On this list, Ukraine was 13th in the Science and Technology category among 124 other countries in 2014, and 14th among 163 countries in 2020. Source: Web of Science. Source: Web of Science. Source: Web of Science. Source: Web of Science. Source: Web of Science. Highly cited papers mapped to the SDGs .

Analysis 133

Analysis Analytics Government Policies 133

Clarivate

OCTOBER 31, 2023

China has emerged as a leading science and technology power on the global stage, rivaling western nations including the U.S. Our latest ISI report, China’s research landscape , draws on Web of Science data to reveal the trajectory and dynamics of China’s research landscape. research landscape.

Policies 75

Policies Trends Analysis Report 75

Bob Hayes

MARCH 8, 2021

Ways of improving gender diversity in the field of data science are offered. How does gender diversity look in the data science world? I analyzed data from the 2020 Kaggle Machine Learning and Data Science survey in which they surveyed over 20,000 data professionals. US Labor Force Statistics for Selected Occupations.

Data 145

Data Analytics Analysis Survey 145

AWS Machine Learning

AUGUST 28, 2023

As part of the 2023 Data Science Conference (DSCO 23), AWS partnered with the Data Institute at the University of San Francisco (USF) to conduct a datathon. Participants, both high school and undergraduate students, competed on a data science project that focused on air quality and sustainability.

Conference 69

Conference Data Analysis Culture 69

AWS Machine Learning

JANUARY 10, 2024

A scalable MLOps platform needs to include a process for handling the workflow of ML model registry, approval, and promotion to the next environment level (development, test, UAT, or production). The model registry is updated for the model status ( Approved for the dev environment, but PendingManualApproval for test, UAT, and production).

Training 97

Training Travel Analytics Metrics 97

Beyond Philosophy

JANUARY 29, 2021

”, our guests discussed how they wish everyone understood that the area of Behavioral Science is too complex to have a simple solution available for Customer Experience improvement. Moreover, people often misunderstand science, thinking it has all the answers. However, it is the lack of answers that drives science.

Customer Experience 158

Customer Experience Customer Journeys Software Customers 158

Clarivate

FEBRUARY 5, 2024

In the life sciences, these technologies have potential (and actual) applications across the innovation cycle, from discovery through to post-market monitoring. These are machines,” said Dee Chaudhary, Principal, Life Sciences Consulting at Clarivate. They have no ethics. They’re wonderful for compiling data but they have no ethics.

Healthcare 52

Healthcare Government Guidelines Consulting 52

Beyond Philosophy

SEPTEMBER 24, 2020

So, what is Customer Science? Like any embryonic change, Customer Science is evolving and emerging, like Customer Experience did over the years. In my view, Customer Science is the fusion between technology (mainly AI), behavioral science, and data. Let’s break it down a bit more, starting by defining science.

Net Promoter Score 139

Net Promoter Score Customers Data Effort Score 139

Clarivate

APRIL 21, 2022

Ukraine has a rich history when it comes to scientific innovation, from physics to life sciences, chemistry and engineering. As an emerging nation, and even though it is one of the poorest nations in Europe by Gross Domestic Product per capita , Ukraine has invested in its scientific endeavors.

Innovation 98

Innovation Technology Analysis Banking 98

AWS Machine Learning

FEBRUARY 22, 2023

Boomi funded this solution using the AWS PE ML FastStart program, a customer enablement program meant to take ML-enabled solutions from idea to production in a matter of weeks. The blank canvas problem describes productivity and creativity issues faced by developers when starting a new task.

Training 70

Training Software Data Customers 70

Clarivate

JULY 24, 2023

Biopharma and medtech brands made up a dozen of the Clarivate Top 100 New Brands for 2023, as the life science industries continued to show a muscular approach to protecting their intellectual property. Beyond the life sciences, this year’s report featured a very strong showing from companies based in Mainland China, accounting for 27 brands.

Brands 52

Brands Report Analytics Consumers 52

Beyond Philosophy

JULY 7, 2022

Customer Experience management has been absorbed into Customer Science in the past couple of years; how will that apply to brick and mortar? One of these changes, as Bjorn says, is the introduction and adoption of Customer Science. A few months ago, we spoke with GroupBy , which has done much with Customer Science integration.

Retail 160

Retail Online Experience Interaction Case Study 160

Beyond Philosophy

FEBRUARY 15, 2021

Behavioral Science is a growing field in business. is a behavioral scientist who received her doctorate in Behavioral Science and marketing at Harvard Business School. received her doctorate in marketing and behavioral science at Stanford University, taught at the University of Hawaii, and worked at Apple as a data scientist.

Financial 88

Financial Case Study Consulting Customer Satisfaction 88

Beyond Philosophy

AUGUST 19, 2021

What is Customer Science? Ryan’s Picks: 5 Rules for Ensuring Behavioral Science Works for Your Business. When I think of Apple, one of the things they do well is make using their product feel like you belong to something, whether it’s a tribe or an exclusive club. What is Customer Science?

Resources 103

Resources Customer Experience Customers Technology 103

AWS Machine Learning

JANUARY 5, 2024

Many organizations have been using a combination of on-premises and open source data science solutions to create and manage machine learning (ML) models. Data science and DevOps teams may face challenges managing these isolated tool stacks and systems. This increases the cost of infrastructure maintenance and hampers productivity.

Data 108

Data Management Effort Score Training 108

Clarivate

OCTOBER 5, 2023

Panelists included Ivan Oransky (Retraction Watch), Ludo Waltman (Centre for Science and Technology Studies (CWTS) at Leiden University), Nicola Nugent (Royal Society of Chemistry), and Josh Dahl (Clarivate). RSC is committed to open science and is planning to transform their journals to 100% open access in the coming years.

System 64

System Culture Study Technology 64