LiveChat

APRIL 30, 2018

Did you know that every person in the US receives around 32 text messages per day ? Now, tell me, how many text messages have you already received or sent today? Since we’re so dependent on our cell phones and receive dozens of messages daily, why then are you not taking advantage of it? You’ve got a new message!

Ecommerce 31

Ecommerce Social Media Sales Loyalty 31

LiveChat

JANUARY 3, 2019

Just think about the things you’ve learned and achieved this year. Shopify customer service – best practices to implement in your business. Another case study on my list comes from Mateusz, LiveChat Marketplace Specialist and my office neighbor. Yet another year has passed, you’re a year older person, but it’s a good thing!

Case Study 59

Case Study Chatbots Study Tips 59

Help Scout

MAY 5, 2019

This way you can better track how many people were affected, and you’ll be able to reach out to them later if you need. Cultivate some of that empathy before you start wading out into the sea of people who are frustrated about this change. If you were in the same position, how would you feel?

Social Media 40

Social Media Customers Communication Guidelines 40

Grade.us

SEPTEMBER 22, 2020

Glassdoor sat down with John-Henry Scherck , a marketing strategist, to figure out why he combs through a company’s Glassdoor profile before deciding to hire them. They’re looking for a detailed breakdown of the company’s values, their quality of work, data on employee turnover, and perceptions about their business.

How To 26

How To Social Media Advertising Feedback 26

BirdEye

JUNE 14, 2023

Communication channels are at the heart of any successful business. These tools help you share the right message with the right recipients at just the right time through their preferred channel. 8 reasons why businesses need communication channels What are the types of business communication channels?

Communication 98

Communication Social Media Video Meeting 98

BirdEye

JANUARY 15, 2024

Did you know that unintentionally, you might be hindering your business’s productivity with ineffective meetings? In today’s competitive business landscape, every minute counts. This blog post is your complete guide to understanding speech-to-text software, complete with a curated list of the best options for your business’s success.

Software 110

Software Tools Meeting Analysis 110

customer sure

MARCH 4, 2015

Takeaway: 6 businesses share their approach to wowing and winning back lost customers. Find out what matters most to your customers, and go beyond their expectations. If every person who came into contact with your business was bowled over by your customer service? Exceptional customer service drives the best online businesses.

Exceptional Customer Service 48

Exceptional Customer Service Customers Policies Customer Service 48

BirdEye

SEPTEMBER 21, 2021

A complete guide to creating rewarding interactions and experiences that delight through customer messaging. Build customer loyalty Repeat business. The communication between business and customer is described as customer interactions. The communication between business and customer is described as customer interactions.

Interaction 97

Interaction Management Communication Chatbots 97

BirdEye

MARCH 27, 2023

Is there anything scarier than starting your own business? There are a number of challenges associated with starting a business. In this blog post, we’ll share 10 key steps on how to start a business to give it the best chance for success. A concept is not a complete business plan. What business should I start?

How To 10

How To Banking Insurance Social Media 10

Comm100

MARCH 14, 2018

There are many different types of sales letters and emails. And a quick internet search will show you that there are many different approaches you can take to writing them. Whether you’re writing business-to-business (B2B) or business-to-consumer (B2C), here’s what to consider when preparing your own sales letter or email.

Sales 103

Sales B2C B2B Tips 103

ThriveableBiz

DECEMBER 11, 2022

The good news is that you can learn from my journey over the years. My students will tell you I harp on a lot about strategy - basically your Why and How you’ll spread your message. 1 The Purpose - what's the benefit to your business and audience. 1 The Purpose - what's the benefit to your business and audience.

Video 52

Video Marketing How To Tools 52

ThriveableBiz

DECEMBER 11, 2022

The good news is that you can learn from my journey over the years. My students will tell you I harp on a lot about strategy - basically your Why and How you’ll spread your message. If you’re serious about video for your business and don’t feel comfortable in front of a camera, I recommend you get some coaching. So script it.

Video 52

Video Marketing How To Tools 52

ECXO

DECEMBER 26, 2023

Also, I was happy to see a lot of new authors coming out of Europe, talking about CX, EX, and Design with very interesting perspectives. Featuring common mistakes to avoid and key takeaways at the end of each chapter, it’s also accompanied by downloadable checklists and an interactive template to use in practice.

Case Study 52

Case Study Customer Centricity Social Media Competitive Advantage 52

ProProfs Chat

AUGUST 6, 2021

Following this trend, employee engagement has quickly become a popular metric to gauge work satisfaction, employee productivity, and, eventually, business growth. . The data collected via these surveys proves to be a crucial component of increasing workplace satisfaction, productivity and helps in aligning the business and employee goals.

Employee Engagement 98

Employee Engagement Software Tools Engagement 98

ProProfs Chat

DECEMBER 24, 2019

How can I get the most out of my live chat for customer support?”. These are only some of the questions business managers frequently ask to improve their business performance. So, keep reading to find out everything you wanted to know about live chat for sales optimization–examples included! Let’s check them out below!

Sales 80

Sales Knowledge Base CRM Customers 80

Grade.us

JUNE 5, 2020

Reviews don’t write themselves. Can a review request email campaign be the best way to get reviews for your business? When prospective customers are checking out your business, what are your reviews saying about you? If your product or service is mind blowing, customers will write reviews.

How To 29

How To Tips Video Course 29

Grade.us

OCTOBER 9, 2018

Your emails, your subject lines in particular. You're ignored or customers are prompted to write a negative review. If you're missing a compelling email subject line, reviewers won't even see your pitch. If you want amazing reviews, your requests need amazing email subject lines. Why are email subject lines ignored?

Social Media 46

Social Media Marketing Groups Customer Experience 46

Grade.us

JANUARY 21, 2019

In a time where many businesses were reluctant to so much as put their URL on their business cards. There was a gun shop out of Sacramento, CA. I called support and got someone out of India. So I started on my quest to start helping users, and started learning more and more about GMB.

Management 36

Management Report Consulting Guidelines 36

SurveySparrow

SEPTEMBER 8, 2020

And, more than half of the remote workers admitted that they feel disconnected from in-office employees. Remote work is the new normal that connects employees, business members through telecommuting, and advanced technology. A virtual office comes with loads of benefits for the employees. It’s bliss, right? Well, wrong!

Communication 59

Communication Tips Guidelines Conference 59

Grade.us

MARCH 3, 2020

Why Zillow is important to your real estate business. Here’s why Zillow is so important to your business. Zillow has 110 million homes listed in its database, out of 128.58 When it comes to the world of real estate, they’re a powerhouse. The bad news? Many of your competitors are on their platform. The good news?

Advertising 27

Advertising CRM Sales Video 27