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September 2023 Atlas Highlights

Lithium

Podcast] Gamification in the Wild: Giving back to build Brand Loyalty ​ We are very excited to be joined by the Head of Partner & Customer Engagement for Lyft Bikes, Scooters & Transit, who leads the smallest team with the biggest impact. Webinars & Events Some event areas are limited to Khoros customers only.

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

This could be something as simple as offering discounts on future purchases or providing exclusive access to special events or promotions in exchange for points earned through purchases or other activities related to the brand. If hosting physical events is not feasible, consider hosting webinars instead.

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Reduce Customer Churn: 5 Ways to Understand At-Risk Customers

Experience Investigators by 360Connext

Those moments are sometimes more tied to the customer’s life events like moving, buying a house, or needing different options. Ask for input – don’t just offer training or webinars that are solely product-centered. Those post-event surveys can also be a great place to look for what customers are missing.

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How to Apply The 5 Love Languages to Customer Success

Totango

Provide early access to a new educational resource or event. Quality time doesn’t have to mean taking your customer out for a nice meal or inviting them to a special event (which is much more difficult in our post-COVID world). Use gamification methods to encourage customers to use and engage with your product regularly.

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Future-Proof Your L&D With New Tech and Gamification

Speaker: Karl Kapp, Ed.D., Professor of Instructional Design and Technology

Between new technologies and unpredictable events worldwide, it can be difficult to know what challenges we should be ready for. In this exclusive webinar with Dr. Karl Kapp, you'll learn how to make intelligent, informed decisions for your organization's future by looking to the convergence of technology, learning, and business needs.

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Generation Z Research

Confirmit

The key is to use the channels already heavily embedded in the generation’s psyche, making engagement a natural process rather than a forced event. Market Research Webinars. Here, perhaps unsurprisingly, mobile and social are critical.

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Engaging Generation Z

Confirmit

The key is to use the channels already heavily embedded in the generation’s psyche, making engagement a natural process rather than a forced event. Market Research Webinars. Here, perhaps unsurprisingly, mobile and social are critical.