Remove Events Remove Gamification Remove Interaction Remove Webinar
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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

Imagine a scenario where a coffee shop actively engages with its customers through personalized loyalty programs, social media interactions, and timely promotions. Gamify Your Experience Over recent years, gamification has gained increasing popularity due to its dual capability of engaging users while delivering educational value.

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September 2023 Atlas Highlights

Lithium

The results from our research paint a picture of how consumers view their interactions with brands while offering insight into what those brands can do to gain customer trust, support, and confidence. Webinars & Events Some event areas are limited to Khoros customers only.

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Reduce Customer Churn: 5 Ways to Understand At-Risk Customers

Experience Investigators by 360Connext

Is a customer more likely to drift away after 1 year, 2 years or after a significant change in their life or in the way they interact with the product? . Those moments are sometimes more tied to the customer’s life events like moving, buying a house, or needing different options. Others might be motivated by gamification.

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How to Apply The 5 Love Languages to Customer Success

Totango

Provide early access to a new educational resource or event. Quality time doesn’t have to mean taking your customer out for a nice meal or inviting them to a special event (which is much more difficult in our post-COVID world). Use gamification methods to encourage customers to use and engage with your product regularly.

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15 Types of social media to help boost your brand

BirdEye

Interactive social apps 7. On LinkedIn, you can host webinars and live streams with industry experts to show your followers your company is a thought leader in their industry. In fact, studies show that customers spend 20%–40% more money on brands that have interacted with them on social media. Interactive social apps.

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Want to boost Customer Success? Start with self-service.

inSided

Traditionally in B2B SaaS companies, speaking to your customers involved webinars, meet-ups and in-person events. Online communities give your users a transparent platform to interact and share best practices with each other—and you. That's where online communities have changed the game. What’s more?

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Taking Dr. Micheal Wu’s Gamification Theory into the Real World

Lithium

The idea was that if you added some version of gamification and the proper motivation to community users, the digital community would outperform most of its competitors. Gamification floats through various strategies and online communities, but what exactly is gamification in the context of digital communities?