Lithium

JANUARY 12, 2021

Powerful CX insights for better customer engagement. Our vision is to help brands create customers for life by delivering human connection across the customer experience — that starts with listening to your customers and providing them with meaningful engagement. As the events continue to unfold in Washington D.C.

Gamification 52

Gamification Customer Journeys Analytics Chatbots 52

Confirmit

JULY 15, 2018

One of the biggest challenges in research today continues to be engaging the youth market - whether that’s generation Z or their slightly older millennial counterparts. The key is to use the channels already heavily embedded in the generation’s psyche, making engagement a natural process rather than a forced event.

Gamification 40

Gamification Social Media Engagement Technology 40

Confirmit

JULY 15, 2018

One of the biggest challenges in research today continues to be engaging the youth market - whether that’s generation Z or their slightly older millennial counterparts. The key is to use the channels already heavily embedded in the generation’s psyche, making engagement a natural process rather than a forced event.

Gamification 40

Gamification Social Media Engagement Technology 40

Confirmit

JULY 15, 2018

One of the biggest challenges in research today continues to be engaging the youth market - whether that’s generation Z or their slightly older millennial counterparts. The key is to use the channels already heavily embedded in the generation’s psyche, making engagement a natural process rather than a forced event.

Gamification 40

Gamification Social Media Engagement Technology 40

BirdEye

DECEMBER 8, 2022

On LinkedIn, you can host webinars and live streams with industry experts to show your followers your company is a thought leader in their industry. Social networking sites also encourage people to engage and communicate with the brands and businesses they know and love. Keep up with the latest trends. Examples: YouTube, TikTok.

Social Media 98

Social Media Brands Video Entertainment 98

inSided

OCTOBER 2, 2019

That said, it's fair to say that it becomes even more critical in B2B SaaS companies, where increasing customer engagement, and retention, are (or should be!) Well, it all comes down to customer success, engagement and the user experience. at the forefront of your overall business goals. Let us help you.

Self Service 67

Self Service Customer Success B2B Knowledge Base 67

Lithium

OCTOBER 12, 2022

The idea was that if you added some version of gamification and the proper motivation to community users, the digital community would outperform most of its competitors. Gamification floats through various strategies and online communities, but what exactly is gamification in the context of digital communities?

Gamification 52

Gamification Entertainment Video System 52

Lithium

JUNE 7, 2022

Winners will be announced on Atlas and Khoros social channels, and will receive an award at Khoros Engage in September. TikTok Analytics: The Next Engagement Frontier In Digital Engagement Take a deep dive into reading between the lines of your TikTok analytics and why they’re unlike any other. Read the full release article.

Self Service 10

Self Service Social Media Roadmap Gamification 10

ChurnZero

JULY 12, 2019

This is the very initial stage in the onboarding journey that happens outside of your premises before prospects even engage with your assets (such as content, ads, website). User adoption occurs when you foster user activation and engagement. Other applications are very useful but not strictly engaging. Provide Value.

Customer Success 75

Customer Success Customer Experience How To Roadmap 75

Lithium

MAY 7, 2024

To help you start, our in-house experts curated a list of seven key trends that define social media engagement in 2024. Webinars & Events Some event areas are limited to Khoros customers only. Engaging Atlas Discussions Check out fresh discussion shoutouts every week on the Atlas homepage !

Self Service 52

Self Service Social Media Gamification Customer Care 52

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. 34 Instagram story ideas for businesses in 2024 Curious about boosting your presence and achieving greater engagement on your Instagram stories? Note : This feature is only available on the mobile app.

Social Media 107

Social Media Video Guidelines Feedback 107

ECXO

JUNE 3, 2024

Representativeness Heuristic: This involves judging the probability of an event based on how similar it is to a prototype or stereotype. Here are several strategies to take into account: Embrace Complexity: Instead of shying away from complex problems, actively engage with them. This break from the norm can re-engage their interest.

Gamification 108

Gamification Innovation Resources Infographics 108

ProProfs Chat

AUGUST 6, 2021

Following this trend, employee engagement has quickly become a popular metric to gauge work satisfaction, employee productivity, and, eventually, business growth. . So how do you ensure your employees are engaged at work, and low productivity is never a reason for worry? What is Employee Engagement Software?

Employee Engagement 98

Employee Engagement Software Tools Engagement 98

RapportBoost

NOVEMBER 5, 2018

We were honored to be a part of this Mitel-sponsored event with our valued client, Heidi Rote, Director of North American Sales Center for Jenny Craig. So, this webinar series would be recorded, so any webinar attendees that miss this will get the opportunity to watch this as soon as their convenience. Take a listen!

Contact Center 40

Contact Center Video Sales Training 40

NobelBiz

MAY 22, 2022

Based on a NobelBiz Webinar (Call Center Talent Acquisition & Hiring for Success) , this article aims to understand what the call center workforce market looks like in the present day and provide practical solutions for achieving proficient hiring, training, and workforce management processes.

Call Center 52

Call Center Management Contact Center Gamification 52

ECXO

JANUARY 30, 2024

” Therefore, businesses should strive to create emotionally engaging experiences for their customers. This can lead to a more engaging and memorable customer experience, fostering loyalty, and encouraging repeat purchases. For a brand, this underscores the importance of creating positive, emotionally engaging experiences.

Rewards Programs 52

Rewards Programs Loyalty Brands Connections 52