Uniphore

JANUARY 4, 2022

Get a Demo. Get a Demo. Days Hours Minutes Seconds. Every day, billions of conversations take place—each rich in untapped business value. Umesh Sachdev Co-founder & CEO Umesh Sachdev, Co-founder, and CEO of Uniphore, is a modern-day entrepreneur with a passion for technologies that have massive societal impact.

Contact Center 317

Contact Center Innovation Multi-Channel Customer Retention 317

BirdEye

JANUARY 12, 2024

This means crafting messages that reflect local events, cultural nuances, or even local dialects, making your content deeply relatable and significantly increasing the likelihood of engagement and conversion. Watch the Free Demo Now. See Pricing FREE DEMO Effective strategies for hyperlocal social media marketing 1.

Social Media 109

Social Media Marketing Advertising Trends 109

eGain Blogs

AUGUST 12, 2022

We have put together our North America event after a gap of two years. And we are glad to say that eGain Solve 22 Conference is an industry event unlike any other. You can interact with them during the breaks and the after-event cocktail reception in the evening of October 11th. We are offering a bonus day, free of charge.

Conference 87

Conference Self Service Chatbots Contact Center 87

GetFeedback

OCTOBER 3, 2018

Last week, we joined nearly 200,000 Trailblazers for 4 days of learning and exploration. It was our biggest year yet—with 9 sessions, 3 booths, and a Demo Jam to boot. These future seeing eye dogs were our neighbors all day at the Service Lodge. We ended the day with a deep-dive into survey distribution. Here’s a recap.

Survey 150

Survey Measurement Customer Success Metrics 150

NetBase

FEBRUARY 12, 2020

Music spans such a broad range of offerings, from broadcast radio, podcasting and social media to streaming media and live events. They make magical events for music lovers in every genre using social monitoring. Taking the online temperature around the sponsor before, during and after the event is telling here.

Social Media 60

Social Media Sports Course Analytics 60

NetBase

AUGUST 14, 2020

Sporting events will not have any fans there to cheer their favorite teams on, at least not any time soon. screen, and the hope that one day we will cheer once more from the stands. And every action a brand takes is an advertisement these days, as today’s consumer is a much more conscience consumer. Reach out for a demo!

Sports 64

Sports Advertising Trends Social Media 64

InMoment XI

FEBRUARY 2, 2024

On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. They’re reimagining ‘dad’s recliner’ into a modern-day relaxation experience. Schedule a Demo Today

Hospitality 260

Hospitality Call Center Retail NPS 260

BirdEye

DECEMBER 8, 2023

Get started for free WATCH DEMO Critical elements of effective follow-up emails An inbox is a competitive place to be. I am confident I would thrive supporting [goal/need discussed] and adding value from day one. Event registration reminder Purpose: To remind a contact about an upcoming event. Best, [Your name] 9.

Examples 110

Examples Communication Feedback Meeting 110

Uniphore

JUNE 10, 2021

In our recent CCW Poll – Virtual Event, all respondents reported working from home throughout the pandemic, either entirely remotely or in some hybrid form. In the early days of the pandemic, call volume spiked significantly. Try Demo Now. Request a demo of our automation solutions today, and see what we can do for you.

Call Center 246

Call Center Self Service Contact Center Case Study 246

Optimove

APRIL 2, 2024

Like every sporting mega event, Euro 2024 will attract a wave of new players. Key Takeaways: Mega-events draw in a surge of new and reactivated players, making it crucial for operators to focus on retaining and engaging them with tailored marketing strategies. It’s also a huge opportunity for operators.

Gamification 59

Gamification Sports Engagement Strategy 59

TechSee

APRIL 8, 2022

There are revolutionary advancements being made in this industry every day which is really quite exciting, but also means we have to keep up with the technology and make it as simple as possible for at-home use and support. For more information contact us today, or request a live demo: Request A Demo.

Self Service 109

Self Service Training Technology User Experience 109

Gainsight

JANUARY 8, 2019

Event Website. Event Website. IBM Think is a four-day conference that tech junkies dream about. Event Website. Event Website. Event Website. Event Website. Ben Franklin once said, “An investment in knowledge pays the best interest.” North America. SaaStr Annual | February 5-7, San Jose, CA.

Conference 45

Conference B2B Entertainment B2C 45

Thematic

FEBRUARY 11, 2024

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. First, it’s hard not to compare two events. VIPs saw a show there during the event. The rooms were large, comfy and high-tech enabled.

Conference 62

Conference NPS Hotels Self Service 62

BirdEye

MARCH 29, 2024

You can add a countdown to your story to announce live streams, offline/online events, post announcements, sale announcements, and so much more. Play this or that You can engage your followers on a slow day by running a “This or That” competition on your Instagram stories. See Pricing FREE DEMO 23.

Social Media 109

Social Media Video Guidelines Feedback 109

Cyara

FEBRUARY 27, 2020

Next month in Melbourne, Cyara is hosting Xchange 2020 Roadshow, a premier one-day event generously sponsored by our partners and friends, including Amazon AWS , Genesys , and Cloudwave. The schedule is packed full of valuable presentations, networking, panel discussions, and demos.

Customer Experience 98

Customer Experience Customers Omni-Channel Software 98

SurveySensum

JANUARY 10, 2024

Best Days to Ask for Feedback Did you know that Tuesdays are often the most productive days ? Best Times During the Day to Send a Survey Aim for mid-morning or afternoon, roughly between 9 AM and 12 PM, when people are focused and open to short tasks. Best Times to Send a Survey in 2024 1.

Survey 52

Survey NPS Feedback Tips 52

AWS Machine Learning

MARCH 1, 2024

The solution workflow consists of the following steps: Genesys Cloud sends iterative transcripts events to your EventBridge event bus. For Event Source Suffix , enter a suffix (for example, genesys-eb-poc-demo ). On the EventBridge console, choose Integration in the navigation pane, then choose Partner event sources.

Chatbots 92

Chatbots Self Service Omni-Channel Contact Center 92

COPC

MAY 11, 2017

Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Other Events: May 25, 2017. Learn More.

Contact Center 40

Contact Center Call Center Omni-Channel Analytics 40

Optimove

FEBRUARY 1, 2024

Key takeaways: Just in time for ICE, the ultimate gaming event of the year – we’re bringing back the highly sought-after 10-minute lightning talks. In the past year, we’ve been delivering impactful talks at numerous events, and now, we invite you to join us for our latest talks on gaming. For more insights, Request a Demo.

CRM 69

CRM Sports Consulting Data 69

Optimove

MARCH 14, 2024

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

Tips 52

Tips Marketing Sports Gamification 52

BirdEye

JANUARY 25, 2024

Reviews are the modern-day word of mouth. Watch the Free Demo Now. See Pricing FREE DEMO The benefits of sharing reviews on social media Now, let’s explore the benefits of posting customer reviews on social media. daily, weekly), specific days for sharing, and selecting particular sources of reviews.

Social Media 110

Social Media Brands How To Multi-Channel 110

Playvox

APRIL 12, 2022

A contact center schedule is a breakdown of every task and shift your agent is expected to complete on any given day. A contact center schedule provides structure and a clear outline of the day’s activities, which keeps agents in the loop. Let’s take it back to the details of your day-to-day schedule.

Contact Center 81

Contact Center Tips Software Tools 81

Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas. If you have not, join us for the marketing event of 2024! 

Conference 52

Conference Connections Case Study CRM 52

AWS Machine Learning

APRIL 18, 2024

Check out the following demo to see how it works. For example, this could be a softphone (such as Google Voice ), another meeting app, or for demo purposes, you can simply play a local audio recording or a YouTube video in your browser to emulate another meeting participant. The stacks take about 35–40 minutes to deploy.

Knowledge Base 107

Knowledge Base Meeting Resources Analytics 107

GetFeedback

SEPTEMBER 19, 2018

With Salesforce, you can automatically trigger a survey after a set amount of days post-purchase. For instance, ask which types of content they prefer or if they’re ready for a demo. Event Feedback. Send post-event surveys to learn what attendees liked or disliked about the event. Lead Nurturing.

Survey 199

Survey Net Promoter Score Data Effort Score 199

TechSee

MARCH 10, 2021

We are living in a ‘remote first’ world where visual engagement has become a critical piece in our current day-to-day interactions. Virginia-based River Pools turned to virtual sales demos to boost their business during COVID.

Self Service 109

Self Service Customer Service Video Engagement 109

Optimove

FEBRUARY 13, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Valentine’s Day is a reminder to rekindle the love story between a brand and its customers. Therefore, offering a limited-time introductory bonus that expires on the same day – is a good incentive to get them going.

Return on Investment 59

Return on Investment Loyalty Tips Groups 59

Retently

MAY 2, 2023

Product Discovery Stage The discovery phase represents the first encounter potential customers have with your product, whether it’s through your website, a demo, or word of mouth. To make a great first impression, you need a seamless experience with easy-to-find product information, engaging demos, and high-quality marketing materials.

Customer Journeys 146

Customer Journeys Survey Effort Score NPS 146

SurveySparrow

DECEMBER 23, 2023

Transactional Surveys They are like the after-event reporters. At the end of a workday, employees might encounter a kiosk asking, “How was your day at work?” Event Feedback Kiosks Ever been to an event with a feedback station? As you exit an event, a kiosk asks, “Did you enjoy the show?”

Survey 52

Survey Feedback Sports Touchpoint 52

CXApp

JUNE 26, 2018

Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Usually, you see embedded events associated with complex marketing strategies. billion in income.

Multi-Channel 40

Multi-Channel Conference Course Video 40

CXApp

JUNE 26, 2018

Primarily, public events tend to be standalone in that they are meant to be one big push. Sometimes, however, it’s necessary to create additional sub-events or experiences that serve as part of the overarching journey. Usually, you see embedded events associated with complex marketing strategies. billion in income.

Multi-Channel 40

Multi-Channel Conference Course Video 40

SurveySparrow

APRIL 15, 2024

Signup 14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo? Event tracking to record user interactions, giving you a comprehensive picture of user engagement. Allows for the analysis of historical user data without the need to have tracked specific events in advance. Please enter a valid Email ID.

Analytics 52

Analytics Tools Analysis User Experience 52

Circular Edge

SEPTEMBER 15, 2022

The Essential Event for Medtech Pioneers. Experience live demos and uncover the latest technologies, solutions and market-ready products from more than 200 biomed suppliers. Company Name * Which day(s) are you available? *. Scott Wegmann. Scott Wegmann. Corporate Email Address *. Pre-Conference (Date & Time TBD).

Conference 52

Conference Consulting Innovation Meeting 52

AWS Machine Learning

NOVEMBER 1, 2022

We use the publicly available hospital readmission dataset for diabetic patients to predict readmission of diabetic patients within 30 days after discharge. This is a multi-class classification problem because the readmission options are either 30 if the patient is readmitted after 30 days, or no for no record of readmission.

Hospitality 77

Hospitality Training Metrics Data 77

Optimove

MARCH 26, 2024

And, of course, if you want to start marketing with the customer – a great starting point is to request a demo. If you could not attend and want any of the insights shared to help you in your marketing, contact us. For Optimove, with our team, clients, and partners, Connect was the ultimate in ReConnecting!

Connections 64

Connections CRM Conference Touchpoint 64

Kustomer

APRIL 14, 2023

At the event, the Kustomer team showcased how the platform enables every business to connect with consumers on the channels they love with CX solutions to help grow relationships, build loyalty and drive efficiency at scale. At the event, attendees discovered the latest technologies and trends impacting the retail industry and beyond.

Retail 52

Retail Hotels Leadership Conference 52

Comm100

JULY 6, 2021

A task bot can be used to gain leads for: Webinars Newsletters Events eBooks Product demos Follow-ups And much more. No matter the time of the day, a task bot will fire back an immediate response. The more engaging, the more likely the prospect will provide their information and convert into a lead.

Chatbots 251

Chatbots Sales eBook Resources 251