Optimove

JANUARY 5, 2023

Lottery VS Casino in CRM. Optimove marketing data analysts compared CRM performance of Casino and Lottery brands. Expert Tip: Brands that offer both Lottery and Casino games want to create a CRM campaign that focuses on cross-selling players from Lottery to Casino, as it is clear they have higher future value. Request a demo.

CRM 52

CRM Brands Multi-Channel Analysis 52

Optimove

JUNE 24, 2019

CRM Marketing Manager, Adore Me. Working with Optimove has really changed our mentality, our culture, our approach to CRM and customer marketing. In the current Attention Deficit Disorder generation, CRM marketers need to connect with individual customers in the right way, in realtime. “In Head of CRM, Stitch Fix.

Survey 40

Survey CRM Multi-Channel Customer Retention 40

Optimove

APRIL 8, 2019

CRM Marketing Manager, Adore Me. Head of CRM, Stitch Fix. Director of Digital Marketing & CRM, Paul Stuart. Working with Optimove has really changed our mentality, our culture, our approach to CRM and customer marketing. The post DUPE Request Demo appeared first on Optimove. Josselin Petit-Hoang. Albina Kehoe.

CRM 40

CRM Customer Retention System Culture 40

Optimove

FEBRUARY 12, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lightning talks, interactive demos sparked iGaming marketers with how-to advice on winning player retention and optimization game plans for 2024 and beyond. If you missed the talks or demos, contact us so you don’t miss out.

Sports 59

Sports CRM Conference Groups 59

LiveChat

SEPTEMBER 5, 2018

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Here are the most common types of demos , with a few SaaS examples.

How To 48

How To Video Sales CRM 48

Comm100

NOVEMBER 23, 2021

Comm100 Live Chat stores previous conversations from every one of your channels together (and connects it with your CRM – more on this in the next point), so that your agents always have the customer info they need at hand. Integration with your CRM. Read More: 3 Ways to do More with Customer Experience Personalization.

Chatbots 217

Chatbots Customer Experience Multi-Channel CRM 217

Method:CRM

FEBRUARY 8, 2019

However, when you use your customer relationship management (CRM) system in conjunction with your influencer relationships, this powerful combination can transform your marketing efforts. Top CRM strategies for optimizing influencer marketing campaigns. Instead, consider leveraging your existing CRM software.

CRM 63

CRM Marketing Social Media How To 63

Optimove

MARCH 26, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Discover which level you are on and how you can move up.

Connections 64

Connections CRM Conference Touchpoint 64

InboxAI

FEBRUARY 21, 2018

The following is about AI in CRM and Customer Success. It started by sharing our cool demo that addresses two major pain points of any CRM and Customer Success solution: (1) Getting data in (2) Finding it easily. And then…I suggested to take it one step further and share our AI for CRM and Customer Success stuff.

CRM 51

CRM Chatbots Customer Success Software 51

NICE inContact

JULY 5, 2019

Dozens of visitors stopped by the NICE inContact booth to catch our CXone demo, which showcased innovations in CXone that revolutionize the agent’s experience of digital and omnichannel. After the demo, I talked to a contact center director from Texas named Ruby. In this blog, I share some highlights from the show.

Contact Center 139

Contact Center Omni-Channel CRM Innovation 139

NobelBiz

APRIL 8, 2024

The CUSTOMER Magazine Product of the Year Award is reserved for innovations that significantly advance the call center, CRM, and teleservices industries. For more information or to schedule a demo, please contact our team. Let’s redefine the future of customer engagement together.

Contact Center 52

Contact Center Omni-Channel Innovation Call Center 52

Optimove

FEBRUARY 6, 2024

As a result, iGaming CRM Marketing leaders emerge as early adopters, quick adapters, and pioneers, showcasing innovative marketing practices that transcend industries. From personalized experiences to agile marketing tactics, iGaming marketing teams, big or small, wield strategies at the leading edge of CRM marketing.

Marketing 52

Marketing CRM Innovation Analytics 52

Vonage

APRIL 2, 2019

It can redevelop how your agents are able to interact with customers, give your different contact channels a greater sense of unity, and allow you to unlock the true potential of your customer relationship management (CRM) system. Across the 30-minute demo, we demonstrated how it can influence your business in several ways.

Omni-Channel 26

Omni-Channel Contact Center Social Media CRM 26

ClientSuccess

JANUARY 24, 2023

Without the proper tool, these metrics are often spread across multiple systems such as CRM, Support Tool, NPS/Survey Tool, Product Usage Tool, Email, and Notes. Our SuccessScore framework will enable you to clearly see the individual metric groups, overall scores, and trends calculated daily by a customer account.

Metrics 89

Metrics NPS eBook Customer Success 89

Vonage

FEBRUARY 26, 2019

You and your customers get the advantage of truly personalized conversations—regardless of location, device or channel—and you can use Einstein AI analytics to optimize all your CRM, across all channels. You can see how it all works on March 7th, during a live 30-minute demo.

Omni-Channel 206

Omni-Channel Contact Center Chatbots CRM 206

SurveySparrow

FEBRUARY 22, 2024

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. The platforms include but are not limited to CRM, email marketing tools, and payment gateways. Signup 14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo?

Customer Retention 52

Customer Retention Software Gamification e-support 52

SurveySensum

DECEMBER 27, 2023

Gauge Customer Satisfaction with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 3. Utilize a Customer Relationship Management System (CRM) CRM tools provide an advantageous means to manage client data efficiently.

Customer Satisfaction 52

Customer Satisfaction Measurement CRM Survey 52

NobelBiz

APRIL 23, 2024

Moreover, many agencies are now utilizing customer relationship management (CRM) systems that integrate with call center technology to provide a seamless experience for both agents and debtors. In call centers, CRM systems are especially crucial as they allow agents to quickly access detailed debtor information during calls.

Omni-Channel 52

Omni-Channel Contact Center Customer Centricity Technology 52

CSM Magazine

APRIL 18, 2024

.” DSSL selected the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management , and business intelligence tools in one system, after just one face-to-face demo.

System 52

System Management Customer Relationship Management CRM 52

Comm100

NOVEMBER 23, 2022

By introducing channels like Salesforce CRM to an omnichannel platform, you can extend personalization even further. With a connected CRM, agents can have detailed background information about not only each customer, but their organization, industry, and more. Chatbot growth continues.

Trends 206

Trends Customer Service Chatbots Omni-Channel 206

Comm100

DECEMBER 2, 2021

With CRM integration, live chat also enables financial services organizations to pull additional CRM data to the agent console – from loan history to mortgage status. With all previous chat history data at hand, support agents can focus on resolving customer issues than rather data collection.

Financial 225

Financial Trends Customer Experience Chatbots 225

Team Support

DECEMBER 20, 2023

Implementing advanced customer relationship management (CRM) systems can help streamline information, allowing agents to provide more personalized and efficient support. Schedule a demo of TeamSupport or talk to us to find out how you can improve your CSAT and more. Want to make this year the best one yet?

Omni-Channel 108

Omni-Channel Social Media Training Feedback 108

Comm100

FEBRUARY 2, 2022

Bridge the gap between CRM and customer service . An omnichannel platform empowers your agents by bringing together information from across channels, but connecting your CRM to this completes the picture. Read more: 4 Reasons Why Omnichannel is Now Key to Customer Support .

Customer Service 130

Customer Service Strategy Omni-Channel Chatbots 130

BirdEye

JANUARY 25, 2024

Watch the Free Demo Now. See Pricing FREE DEMO The benefits of sharing reviews on social media Now, let’s explore the benefits of posting customer reviews on social media. Request a demo today to learn more. It provides a more significant ROI for your social marketing efforts. How do you automate customer reviews?

Social Media 110

Social Media Brands How To Multi-Channel 110

Comm100

NOVEMBER 10, 2021

Examples of goals for chatbots include: Providing 24/7 support Driving revenue by proactively alerting customers to sales and discounts, qualifying customers, and booking demos. This will help to guide your expectations and set targets throughout chatbot deployment. It’s also possible for chatbots to achieve more than one goal at a time.

Chatbots 192

Chatbots Customer Service Social Media CRM 192

Optimove

OCTOBER 23, 2023

When it comes to Customer Relationship Marketing for Lotteries, a misfired Lottery CRM marketing message can result in losing a current or potential player (customer). With that said, Lottery CRM Marketing Objectives should aim for attaining 100% coverage of eligible players, while understanding the communication objectives for each.

CRM 52

CRM Guidelines Customer relationships Marketing 52

Totango

JULY 8, 2022

However, it’s important to note that you can’t support a value-driven model by using unwieldy monolithic CS platforms, piecemeal CS solutions, or by trying to force-fit your CRM system. Request a demo or sign up for free today to shift right and start protecting and growing your customer base. You need Totango.

Self Service 103

Self Service CRM Customer Retention Customer Journeys 103

Comm100

JUNE 23, 2022

With CRM integration, Salesforce or another CRM can be connected to recognize even more about visitors to your website. To learn more about how Comm100 can transform digital engagement in your institution, book a live chat demo today. The post Why do Universities & Colleges Choose Comm100 Live Chat?

Chatbots 196

Chatbots Self Service Video Wait Times 196

ENGAGE.cx

JULY 23, 2015

Perhaps the quickest decision for changes to the technology stack, a new CRM always seems to be top on the list and the process may sound a bit like this: You : “I want to know, beyond a shadow of a doubt, that your CRM is going to work for my business.”. Because we know seeing is believing, you can also schedule your demo here.

B2C 40

B2C CRM Technology How To 40

Optimove

FEBRUARY 15, 2024

The CRM Marketer Evolution’s Curve Guide Download this guide to learn about the 5 stages of a marketer’s evolution. For more insights on Optimove, request a demo. Prominent marketers and Optimove experts are the featured presenters in enlightening sessions, panels, roundtables, and workshops. Click here to register.  

Conference 52

Conference Connections Case Study CRM 52

SurveySensum

MARCH 20, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2. It also offers CRM Integration with support tickets. Zoho CRM Plus Zoho CRM Plus is one of those customer experience management software companies that enables you to streamline your marketing, sales, and customer support procedures.

Customer Experience Management 52

Customer Experience Management Software Company Customer Experience 52

Totango

APRIL 6, 2023

With more focus on revenue retention, this new solution enables customers to easily and effectively manage opportunities within Totango, or across Totango and Salesforce for instances that have integrated with the CRM. To see Totango’s Composable Customer Success platform in action, request a demo today.

Innovation 85

Innovation Video CRM Customer Success 85

Optimove

MARCH 23, 2023

Top brands can drive 33% of their revenue via CRM marketing. To do so, marketers need a 360-degree view of customers and a unified, holistic customer model at the foundation of innovative CRM and Customer-Led Marketing. Interested in a demo of an all-in-one Customer Led Marketing Platform  that does all of the above? 

Groups 52

Groups CRM Study Brands 52

Clarivate

SEPTEMBER 5, 2023

Advanced Analytics from CRM Analytics Manipulate, visualize and analyze large data sets faster and more flexibly than ever before with Advanced Analytics from CRM Analytics. To learn more about IPfolio contact us today for a demo. Integrations with other PTOs are in the works.

e-support 52

e-support CRM Analytics Software 52

SurveySensum

OCTOBER 4, 2023

Feature Requirements List and prioritize features essential such as customized surveys for vehicle-specific feedback, integration with CRM systems for improved customer relationship management, and multichannel collection to reach customers via various touchpoints. You can easily integrate this tool with your existing CRM.

Automotive 52

Automotive Tools Feedback CRM 52

BirdEye

DECEMBER 8, 2023

Get started for free WATCH DEMO Critical elements of effective follow-up emails An inbox is a competitive place to be. Post-demo follow up Purpose: To follow up after a sales demo. Subject: Your Thoughts on Our Recent Demo? Hi [Name], Thank you for attending our recent demo of [product/service].

Examples 110

Examples Communication Feedback Meeting 110

SurveySparrow

FEBRUARY 18, 2024

More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys. Signup 14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo? And, let me know if any one of these listed reasons is why you are here. 5 Capterra 4.4/5 Rating G2 4.8/5

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52