Kerry Bodine

JANUARY 13, 2016

I’m often asked about customer experience conferences: What’s out there? Which conferences would I recommend? I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors.

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ClientSuccess

NOVEMBER 20, 2020

Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. February 10-11 – Virtual Event. March 2021 – Virtual Event.

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Kerry Bodine

JUNE 20, 2015

I’m often asked about customer experience conferences: What’s out there? Which conferences would I recommend? I’ve organized the events based on the types of organizations hosting them: professional associations , event producers , service providers , media companies , analyst firms , and tech vendors.

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ChurnZero

SEPTEMBER 8, 2021

A year has gone by since the COVID-19 pandemic shuttered doors to in-person conferences, and the industry responded accordingly by converting most live events into virtual experiences. In response, some organizations have slatted in-person events for the tail end of 2021. . Register for SaaStr Annual 2021 here.

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Oracle

JANUARY 28, 2021

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead.

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CustomerSuccessBox

DECEMBER 13, 2021

This has led to the huge demand for customer success events where people can learn, network, and share the best practices. At CustomerSuccessBox, we’ve curated some upcoming Customer Success Events that cannot be missed. Customer Success Leadership Roundtable: CSM Performance Metrics | Wednesday, December 15, 2021.

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Experience Investigators by 360Connext

MARCH 16, 2015

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Events for Customer Experience Excellence appeared first on Customer Experience Consulting. Join us Thursday and Jeannie will share her secrets. Save My Seat Now! March 17th & 18th. Register today!

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Gainsight

AUGUST 30, 2022

Just before Pulse, I shared my (slightly biased) opinion on why Pulse is the Best SaaS Event of the Year. The world needs human-first leadership , now more than ever, and with Pulse, we’ve proven that we’re a community well-equipped to provide that empathy. And our time together at the Moscone Center proved that again ten times over.

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CSM Magazine

FEBRUARY 28, 2024

That’s why events like our Disrupt conferences – taking place once again in both London (Tuesday, March 5th) and in Madrid (Thursday, April 18th) – as well as our Disrupt on the Road and Community Day roadshows are so important. That level of passion and commitment to finding solutions is truly inspiring.

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ChurnZero

MARCH 3, 2020

Top 10 Must Attend Conferences in 2020 for Customer Success Professionals. I’m not talking about a vacation (although those days off are also oh so very important) but I’m talking about, stepping out of the office for a day or two to attend a conference. ChurnZero is proud to be a Gold sponsor of the event.

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Gainsight

APRIL 11, 2023

Pulse is celebrating its tenth anniversary as the biggest, most amazing conference for the customer success community. Ready for a sneak peek of this year’s event? Here’s a look at our Pulse 2023 conference tracks. This track is dedicated to sharing that philosophy. Ready to Get FIRED UP?

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ChurnZero

DECEMBER 2, 2021

12 Key Takeaways from ChurnZero’s BIG RYG Virtual Customer Success Conference. It’s a wrap on ChurnZero’s 2021 BIG RYG Virtual – our online Customer Success conference. Interested in attending an in-person RYG Leadership Hour? Visit our Events page to see if an upcoming RYG Leadership Hour is coming to a city near you!

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Magellan Solutions

JUNE 27, 2019

This mega technology event presents “technologies that help ICT companies evolve and maintain a competitive edge in the communications and digital world,” the description on their website read. Meanwhile, the Department of Information and Communications Technology (DICT) assisted the Philippine delegation during the event.

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Alliance by IFS

JUNE 7, 2019

Astea Executive Leadership to Present at the 2019 Stifel Cross Sector Insight Conference on June 10. The conference will be held at the InterContinental Hotel in Boston, MA. Astea executives will be available for one-on-one meetings throughout the three-day conference. HORSHAM, PA (June 7, 2019) — Astea International Inc.,

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Totango

FEBRUARY 25, 2019

We are excited to announce the new Customer Success Summit Conference for 2019, an evolution of our premier industry event for customer success thought leaders, practitioners and visionaries. Customer Success Summit Conference Global Executive Forum. The inaugural Global Executive Forum isan invite-only event is for executives.

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Think Customers

JUNE 29, 2022

This year’s Forrester CX conference served as a backdrop for a deeper look at Forrester’s CX Index for 2022 , which revealed that CX quality dropped for nearly 20% of brands, the highest proportion of brands to fall in one year since the survey began. IBM uses authentic leadership and abides by a work-from-home pledge.

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TechSee

AUGUST 14, 2023

They are “the ones to watch” and we recommend you follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events. In addition, he is also a best-selling author, Forbes contributor, blogger & podcaster, and frequent conference speaker. ’s 9 Binge-Worthy Marketing Podcasts.

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Oracle

DECEMBER 10, 2019

Award presentation during the 16th Annual Diversity and Leadership Conference – April 21-22, 2020. Winners will be announced during the Content Marketing World conference – October 13-16, 2020. Award presentation during the CXPS Conference March 13-15, 2020. Leadership Awards from Women In Technology.

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Centercode

FEBRUARY 4, 2020

Centercode, the leader in Customer Validation Software-as-a-Service (SaaS) solutions, today announced its upcoming free three-day virtual Delta ’20 conference April 7-9, 2020. This is the industry’s only event focused on Customer Validation. The post Centercode Hosts Delta ’20 Conference appeared first on Centercode.

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ijgolding

JULY 18, 2018

During the last ten years, I have attended many Customer Experience (CX) events around the globe. In the early part of that decade, I would always leave conferences with at least one ‘nugget’ of inspiration. As the decade moved on, the search for ‘gold’ has become tougher and tougher.

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Centercode

APRIL 15, 2020

With 18 speakers and over 400 attendees, Delta ’20: the Virtual Customer Validation Conference made one thing clear: even in uncertain times such as these, the CV industry is enthusiastically pushing forward. On the last day of the conference, attendees enjoyed a full day of workshops. Deep-Dive into Tips, Tricks, and Techniques.

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Oracle

AUGUST 21, 2018

PipelinePros, the Oracle Commerce User Group, is packing up its North America Insight conference and taking it to Europe on September 17 th and 18 th in Lisbon, Portugal. This year’s North America Insight conference took place in late July in Denver. For more information on Insight Europe, visit pipelinepros.org/insighteurope.

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Gainsight

JANUARY 8, 2019

Build up those knowledge reserves by attending these can’t-miss conferences of 2019. Event Website. SaaStr is an annual conference that brings together the best & brightest minds in SaaS. Event Website. IBM Think is a four-day conference that tech junkies dream about. Event Website. Event Website.

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Bold360

MARCH 12, 2020

CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. When you attend a virtual event like CXNext 2020 , you skip those long airport security lines, the mind-numbing waits for boarding and landing, not to mention awkward chats with Uber drivers. Here are five great reasons to attend virtual events: 1. Register here.

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Gravy Analytics

MAY 24, 2019

Events are great indicators of consumer interests and trends. We looked at event attendance data for April 2019 to see which events are the most popular with US consumers right now. Event Name Date Category Address City State Index. ASES Summit 2019 4/12/19 Conferences 450 Serra Mall Stanford CA 21. Dallas TX 33.

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COPC

AUGUST 10, 2016

Featured Event: September 15, Fairfield, CT. The event will be held at the Bigelow Tea headquarters in Fairfield, Connecticut. Future Events: September 18-20, Austin, Texas. See the complete event agenda. The event’s theme is “Malaysian Contact Centres Transitioning into the Digital Space.”

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CSM Magazine

MAY 16, 2024

That’s why we invite winners from the awards to tell their stories at the UK National Contact Centre Conference; to share what they are doing that is innovative and successful, and frankly, allows others to learn. My full session from Sabio’s Disrupt event is available to watch here. ” asked consultant Jason Roberts.

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SurveySensum

MAY 6, 2024

Content Marketing for Thought Leadership It is about presenting you as an expert with a unique point of view. You will need to produce thought leadership content that can help you establish yourself as a thought leader. It’s not that you should start attending every event. YouTube and Facebook are two widely used platforms.

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Brands Strategy Social Media Video 52

Calabrio

OCTOBER 20, 2020

Leadership guided employees into this new norm, and our customer support and development continued to serve our customers. Our annual customer conference, Calabrio Customer Connect , also received the virtual treatment. Meeting the Needs of Modern Business. We’re excited to see the results next week, and on-demand attention beyond.

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Experience Investigators by 360Connext

NOVEMBER 20, 2014

At DoubleDutch , we create mobile applications for thousands of events annually, so pretty much every customer has the potential to substantively increase CLTV (customer lifetime value) for the company. Most events take place at least annually, and oftentimes a client will produce multiple events over the course of a year.

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Storyminers

JULY 2, 2020

Each day, you’ll be involved in all the things that matter – from finding clients to building new content, from staying up-to-date on current trends to providing thought leadership for your audiences. I can’t control the entire event. Offer them a copy of the video that they can use that as an event summary for their boss.

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Customer Journeys CRM Retail Meeting 246

eGain Blogs

OCTOBER 29, 2021

KMWorld Connect 2021 is happening as a virtual conference, for the second year in a row. While it is disappointing to not be able to meet our peers, colleagues, and experts in person, an online event does give us the flexibility to attend and switch between as many sessions as we like! What are the priorities?”.

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Connections Conference Innovation Customer Engagement 93

Alliance by IFS

SEPTEMBER 14, 2019

This year’s Smarter Services™ Symposium leadership conference , September 16-18 in Chicago, will bring together more than 250 manager and VP-level service leaders to share and learn from one another’s executive leadership experiences. Service Council™ designs this symposium to be more than a peer networking event.

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ChurnZero

AUGUST 12, 2022

We’re thrilled to announce our speaker and session agenda for BIG RYG 2022, the Customer Success leadership summit in Washington, D.C. This two-day event features a unique program of hands-on 90-minute workshops, panel discussions, keynote addresses, and breakout sessions led by an incredible lineup of industry veterans and trailblazers.

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Leadership Conference Customer Success Industry 98

Thematic

MAY 5, 2024

Qualtrics X4 Summit is the most attended customer and employee experience event. To be honest, I regret not adding it to my “conference circuit” sooner. At each event, there will be someone you look up to, a politician, a sportsperson, a businessman. Energy I loved the positive vibe of the event.

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CSM Magazine

NOVEMBER 3, 2022

.” An experienced marketing leader, Liz has built and managed high-performing teams that deliver results across demand generation, communications, corporate events, field marketing and thought leadership. Before joining ServiceMax, Liz was a Senior Event Marketing Manager at SuccessFactors.

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Chattermill

JULY 15, 2018

The Best Customer Experience (CX) Events You Can Still Go To This Year. Conferences. The best customer experience events you can still go to in 2018. Top CX Events You Can Still Go To This Year. There’s a theme to many of 2018’s CX events: Innovation. by Jack Miller on 16 Jul 2018. Customer Experience.

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