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Make the Most of Virtual Conferences with These 5 Tips

Oracle

Remember in-person conferences? Like so many things that suddenly came to a stop during the pandemic, most in-person conferences are on temporary hiatus. Virtual conferences offer us a safe way to gather, learn from one another, and make professional connections from the comfort of our homes. Tip #1: Define your goals.

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10 Customer Experience Conference Tips From the Event Pros

Oracle

Are you bound for a customer experience conference this year? No matter which “hat” you’re wearing at your next event, we wondered, what’s a good strategy for making the most of a CX conference? Looking for your next CX conference? Visit our 2019 – 2020 Customer Experience Conference and Events calendar.

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Top 10 Must Attend Conferences in 2020 for Customer Success Professionals

ChurnZero

Top 10 Must Attend Conferences in 2020 for Customer Success Professionals. I’m not talking about a vacation (although those days off are also oh so very important) but I’m talking about, stepping out of the office for a day or two to attend a conference. SaaStock North America Date: June 22-24, 2020 Location: San Francisco.

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Capturing the Emotions Associated with Pain Management

Maru Group

We demonstrated how understanding deep, emotional associations and combining that insight with behavioral and attitudinal data can enhance our understanding of brands and can be utilized to more effectively position them to connect on a deeper level with their target audience. Join the conversation series. Brought to you by.

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Field Service Management Software Release: New Alliance Enterprise Spring 2019

Alliance by IFS

Astea will join field service management software vendors at Field Service Palm Springs, April 23–26, to showcase Alliance Enterprise™, the updated version of its award-winning service management and mobility platform. The conference takes place April 23–26, in Palm Desert, CA. New and Improved Scheduling Functionality.

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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

At Miele, Eric is also accountable for the management of escalation departments, offline processes, e-care solutions, national call center consolidation, multi-product services, upselling / cross selling and re-defining the consumer experience. Paul Husar, Senior Call Center Manager at LG Electronics. Follow on LinkedIn.

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Easy Connections Can Misdirect Us

Maru Group

We interpret new information by making connections to what we already believe. Moniz believed that mental illness originated from abnormal neural connections. In 1935 Moniz traveled from his native Portugal to London to attend the Second International Congress of Neurology. But it did make some people easier to manage.