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Top 9 Questions: ESG & the Contact Center RFP

BlueOcean

One of the more complex aspects of upholding the standards a company values is ensuring its vendors are similarly committed. And so it’s the RFP, pack horse that it is, that enables companies to first discern whether potential vendors measure up. This is especially true for smaller, privately-owned companies.

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How to Succeed in Sales: Driving a Company Car and More

CSM Magazine

Sales jobs are also attractive because of the potential for lucrative income, in addition to perks like using a company car and credit card. We’ll also cover pitfalls to avoid like abusing a company credit card or failing to report a company car accident. But the term “listening” is so generic. Never take offense.

Sales 59
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How to check business name availability and why it matters 

BirdEye

A business name refers to the official, legal name under which your company operates. It is more than just a branding decision — registering your business name establishes your company as a recognized legal entity. Your business name also carries legal protections. Table of contents What is a business name?

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What you need to know about vehicle insurance

Helen Dewdney

Of course, it is even worse if you are injured and/or you have to deal with an insurance company being difficult. In this post Tim Kelly of Motor Claim Guru tells you what you need to know about the cover you should take out and what the insurance company legally can and cannot do. Can you use your own choice of repairer?

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Strategies for tech companies and PE firms to optimize cost of growth and improve margins

West Monroe

Faced with tumbling stock prices, constricted debt markets, and tighter revenue streams, public software companies are struggling to right their lopsided balance sheets—and for the first time in a decade are looking beyond growth for growth’s sake and instead toward long-term financial stability.

Company 52
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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? Understanding the impact of outsourcing is essential for your company’s success. In the offshoring vs outsourcing comparison, offshoring is when a company moves overseas operations but retains control and ownership.

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