remote-job-interview-best-practices Blog Related Topics 
Totango
JULY 28, 2021
Following best practices for hiring a customer success manager can make a critical difference in the quality of your customer relationships. Adhering to good hiring practices when recruiting customer success managers can improve the quality of your customer relationships and increase client retention rates.
Totango
OCTOBER 20, 2022
We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team. Empathy can be difficult to test for in an interview, but some questions to ask are: How would you go about delivering bad news to a customer? Developing meaningful interview questions.
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Oracle
JULY 1, 2020
” In the second part of our tips for graduates series, we asked CX professionals for their best advice for those seeking a career in marketing, and here’s what we learned: Develop your communication skills. ’ This means that you will now be entering the reality and hardships of adulthood, especially with your first job hunt.
Call Experts
MARCH 5, 2020
But, only part of the job is providing excellent services; the other key to keeping your customers happy is outstanding customer support. The feature-rich robust response systems used to operate the phone lines collects essential information from customers regarding the job site, issues, etc. More Blogs Menu.
Stella Connect
FEBRUARY 15, 2022
In fact, research shows that the average annual attrition rate for contact center agents ranges between 30 to 45%—an astonishing 2X the average annual employee churn rate for all other types of jobs in the U.S. The real question is: Why do call centers have high turnover and what can leaders do about it? Tools are too difficult to use (17%).
ProProfs Chat
SEPTEMBER 17, 2021
As people spend a significant part of their time at the workplace, job satisfaction is an important factor determining employee well-being. This blog guides you on the actionable ways to improve employee experience and create a productive workplace. In the next section, let’s understand some employee experience best practices.
Help.com
OCTOBER 15, 2014
Listen to the full audio of the interview here: Åsa Nyström ). Interview with Åsa Nyström, Buffer Happiness Hero: . Åsa: When I applied I wasn’t really job hunting. I was reading Joel and Leo’s blogs already and the values that Buffer has made it feel like a match when they tweeted about it. Åsa: We sync a lot.
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