BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results.

Marketing 111

Marketing Social Media Advertising Tips 111

BirdEye

MARCH 29, 2024

This significant finding underscores the imperative need for real estate professionals to harness the power of social media to stay competitive and relevant in today’s market. That’s why we’ve created this blog that features seven networks that every realtor should be a part of.

Social Media 59

Social Media Tips Sales Advertising 59

BirdEye

APRIL 25, 2023

Are you looking for ways to promote your business locally? Do you want to reach out and engage with potential customers in your area? If so, we’ve got you covered with over 20 ideas on how to promote your business locally and make your brand the talk of the town. Leverage local SEO 3.

Social Media 98

Social Media How To Advertising Sports 98

Totango

NOVEMBER 14, 2023

Higher Logic and Totango teamed up to empower businesses to do just that, combining one-to-one customer relationships with one-to-many community relationships. ” The Drive Community Engagement SuccessBLOC is a critical feature that brings together the power of community engagement and customer success strategies.

Connections 62

Connections Chief Customer Officer Customer relationships Customer Relationship Management 62

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Time doesn’t stop by the door and we move along with it.

Customer Success 52

Customer Success Case Study Resources Customers 52

Totango

SEPTEMBER 22, 2023

Announced during our flagship event, Totango Live! we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. And, that growth comes from consistently and quickly delivering customer value.

Multi-Channel 113

Multi-Channel Customer Success Omni-Channel Software 113

Gainsight

JULY 31, 2023

Sonos has taken customer support and engagement to new heights by leveraging Gainsight’s Digital Hub to build a comprehensive and centralized community that caters to customers’ self-service needs, consolidates valuable resources, and fosters user engagement.

Self Service 52

Self Service Customer Centricity Innovation Resources 52

BirdEye

FEBRUARY 13, 2024

This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. Chiropractor marketing educates people on the benefits of chiropractic treatment and drives awareness of your practice.

Marketing 59

Marketing Social Media How To Healthcare 59

BirdEye

OCTOBER 30, 2023

Because it increases your business’s visibility to potential customers in your area, thereby establishing a solid local presence. A strong local presence means easy yet powerful word-of-mouth marketing , positioning you as the most trusted brand. Understand your audience 2. Know your competitors 4.

Social Media 59

Social Media Marketing Advertising Video 59

Lithium

AUGUST 11, 2023

Last week, Khoros announced the launch of a game-changing new version of Khoros Communities. This powerful new version, Aurora , reimagines the community experience and leverages more than 20 years of expertise and learnings in the digital community space.

Analytics 52

Analytics Tools Groups User Experience 52

Kayako

JULY 30, 2018

What content are your customers asking for when they come to your website or when they are talking speaking with your customer success and support teams? If so, how are you acting on it? If not, what’s holding you back from these powerful opportunities to engage with your customers? Where Do You Start?

Marketing 125

Marketing Customer Experience Net Promoter Score Customer Voice 125

Gainsight

MARCH 1, 2024

In this blog, we asked four remarkable female leaders in CS about their predictions and foresight into the future of this pivotal field. Nabeeda Bakali-Abrar Customer Success Manager, Linkedin Years in CS: I have been in customer success for around four years, and as soon as I joined the CS community, I felt right at home.

Customer Success 59

Customer Success Chief Customer Officer Customers Metrics 59

BirdEye

MAY 3, 2023

Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue. These marketing communication channels are pivotal in reaching your target audience.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

Win the Customer

JUNE 13, 2023

In this blog post, we’ll explore how embracing the Bandwagon Effect can lead to a more enriching customer experience. In this blog post, we’ll explore how embracing the Bandwagon Effect can lead to a more enriching customer experience. Leveraging the Bandwagon Effect streamlines the decision-making process.

Customer Experience 52

Customer Experience Social Media Case Study Innovation 52

Beyond Philosophy

JANUARY 4, 2024

So, without further ado, here are the six learnings from 2023 that I hope help you as we head into 2024, starting with: Learning #1: Accomplishments in your personal and professional life require preparation and luck. However, few had a strategy or even a clue about how to leverage the Web. We did this on the podcast recently.

Net Promoter Score 97

Net Promoter Score Effort Score NPS Conference 97

SurveySensum

JANUARY 26, 2024

Through insightful analysis, practical tips, and real-world examples, we aim to equip businesses with the knowledge needed to navigate and enhance their customers’ journey, leveraging the power of a robust customer feedback tool. Recently, she stumbled across a website offering a revolutionary fitness gadget.

Customer Journeys 52

Customer Journeys Social Media Touchpoint Tips 52

Lithium

JUNE 6, 2023

We have lots of resources to help you give your customers the experience they are expecting from you. Some blog areas are limited to Khoros customers only. Kudos Awards 2023 Is your brand using Khoros technology to deliver world-class digital customer experiences with strategies and results that others can learn from?

Video 52

Video Analytics Tips Resources 52

Optimove

MARCH 26, 2024

Next-Gen Marketing Advancements: Shai Frank, Optimove’s SVP of Product, followed by announcing next-generation advancements to Optimove’s AI-powered Suite, OptiGenie, plus more new features to empower marketers. Discover which level you are on and how you can move up. Just one of several sessions on maximizing Optimove.

Connections 64

Connections CRM Conference Touchpoint 64

BirdEye

MARCH 11, 2024

Well, Facebook, the OG of social media platforms, offers a highly engaged community that reaches 3.3 This is a golden opportunity for multi-location businesses to use virtual events as a powerful tool to engage with local communities and enhance brand reputation. But why so? billion people daily. 1 for these dimensions.

Social Media 59

Social Media Engagement Guidelines Tips 59

Call Experts

APRIL 8, 2024

As a result, for those looking to ensure seamless operations and superior customer service, many companies are deciding to use a call center for utilities as it has proven itself to be quite a powerful tool. In this blog, we’ll explore the topic of using a call center for utilities and how it can enhance the overall customer experience.

Contact Center 52

Contact Center Self Service Multi-Channel Customer Service 52

Beyond Philosophy

APRIL 13, 2023

FOMO, or fear of missing out, is a powerful marketing tool. The acronym denotes how we do things because we are worried about regretting not doing them later. In addition to being the subject of several research projects in psychology, it’s also a powerful marketing tool—if you know how to leverage it.

Tools 78

Tools Social Media Marketing Groups 78

BirdEye

DECEMBER 8, 2023

We live in a world where one tweet, review, or post can tip the scales for your brand. It’s the heartbeat of your brand, silently yet powerfully shaping how people perceive your business. It’s the heartbeat of your brand, silently yet powerfully shaping how people perceive your business.

Strategy 116

Strategy Management Social Media Brands 116

SurveySensum

NOVEMBER 16, 2023

Imagine you run a cozy little bakery, and every day, people visit your website, browsing through your delightful array of pastries and cakes. Now, what if you could understand exactly → what they loved about your bakery, → what made them hesitate, or → what might have made them leave without trying your delicious treats?

Feedback 52

Feedback Strategy Social Media Survey 52

SurveySensum

APRIL 1, 2024

It is these qualities, communicated effectively and honestly, that can elevate a startup to become a respected and successful brand in the eyes of its target audience. This article discusses 7 proven methods for establishing a trustworthy brand for your startup. Let’s get started!

Brands 52

Brands Case Study Social Media Feedback 52

BirdEye

NOVEMBER 20, 2023

We’re living in an era of customer engagement, where every delighted client can become your best marketer. In this blog post, we’ve listed out 20 best referral marketing software tools to level up your referral game. Referral marketing is a strategy that encourages existing customers to refer new ones to your business.

Software 64

Software Marketing Multi-Channel e-support 64

BirdEye

MARCH 5, 2024

To help you maximize the full potential of social media, this blog explores how to make social media monitor your digital eyes and ears and impress your audience. Key benefits of social media monitoring for multi-location businesses How to develop an effective social media monitoring strategy?

Social Media 59

Social Media Multi-Channel Trends Tips 59

ReviewTrackers

JULY 1, 2020

As part of this commitment, we’ve been working hard to build new integrations and deliver a customized ReviewTrackers experience that meets the unique and evolving needs of our diverse community of customers. Leverage ReviewTrackers’ API. Check out their review automation case story. Introducing: Google and Facebook Integrations.

Net Promoter Score 123

Net Promoter Score Social Media Automotive Customer Relationship Management 123

CX Accelerator

MAY 28, 2019

Chief among these is our power to create a supportive and edifying dynamic among our teams. Chief among these is our power to create a supportive and edifying dynamic among our teams. Gallup also proclaims the power of strong peer-to-peer relationships when it comes to employee loyalty. That being said.it’s very, well, hard.

Culture 140

Culture Contact Center Customer Journeys Groups 140

BirdEye

APRIL 20, 2023

Local lead generation is a great way to reach potential customers in your area and increase your revenue. But how can you generate local leads? In this blog, we’ll show you the best strategies for generating local leads that will help you get more revenue from your business.

Social Media 98

Social Media Multi-Channel Metrics Effort Score 98

BirdEye

NOVEMBER 9, 2023

It’s like using a treasure map that guides you straight to the heart of your customer’s thoughts and experiences. These platforms handle feedback, connect with customers, enhance services, and guide your company to success. Insurance review sites collect customer feedback to shape your business’s narrative.

Insurance 111

Insurance Financial Feedback Consumers 111

2020 Research

FEBRUARY 7, 2023

But how do you gain reliable insights while meeting aggressive deadlines under tight budget constraints? This approach offers a quick yet effective way to gather relevant data for your most pressing business queries without burning through budg et. In this Article: 3 T ypes of Q uick T urn R esearch 1. Automated Quantitative 3.

Consumers 52

Consumers Consulting Groups Survey 52

ChurnZero

SEPTEMBER 29, 2023

While these incentives have their place, there’s an even deeper, more lasting reward you can leverage: intrinsic motivation. While these incentives have their place, there’s an even deeper, more lasting reward you can leverage: intrinsic motivation. Congratulate them and ask how it went.

Case Study 52

Case Study Course Knowledge Base Meeting 52

Optimove

NOVEMBER 21, 2023

Incorporate these Customer-Led Marketing tactics into your product recommendation strategy and watch customer lifetime value improve. First, let’s take a brief look at what product recommendations are and then we will discuss how product recommendation strategies can be used to increase sales with Opti-X.

Sales 72

Sales Social Media Trends User Experience 72

BirdEye

NOVEMBER 15, 2023

Online reviews have the power to transform customer perceptions on a massive scale. When shoppers express their love for your brand online, they’re not just speaking to friends; they’re announcing to the world that you are the best in the business. We’ve all heard it before: word-of-mouth can make or break a business.

Retail 111

Retail Brands Consumers Case Study 111

Kustomer

AUGUST 28, 2023

Welcome to The Kustomer Service Pulse , a new series on the Kustomer blog where we share our point of view on customer service experiences that showcase how companies can create unforgettable moments with their customers, drive impact for their business, and elevate their brands.

Customer Service 52

Customer Service Airlines Hotels CRM 52

Talkdesk

MARCH 24, 2020

In my previous blog , I took you through the key characteristics of a true AI-powered knowledge base. Now, we’re going to dive into the different stakeholders within and outside of the contact center who will benefit from this evolution of the traditional knowledge base, and how you can use it to transform your customer experience. .

Knowledge Base 57

Knowledge Base Self Service Net Promoter Score Average Handle Time 57

SurveySensum

JULY 11, 2023

As you sit down, the aroma of sizzling patties fills the air, and your mouth starts watering. Finally, your burger arrives, perfectly cooked and beautifully presented. You take a bite, and it’s pure heaven — the flavors explode in your mouth, making you crave more. You leave the restaurant with a big grin on your face.

Brands 83

Brands Customer Experience Effort Score Rewards Programs 83