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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the space of digital customer service. A lot of new faces, a few familiar names from last year’s list, and a lot of inspiration for the industry.

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7 real estate social networks every agent should be on + tips to get more sales

BirdEye

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. That’s why we’ve created this blog that features seven networks that every realtor should be a part of.

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Social media demographics: Leveraging the right data in 2023

BirdEye

In this blog post, we’ll dive into the latest social media demographics, including the average age of social media users for each platform and what these insights mean for your brand’s social media presence. This lets people build communities, find support networks, and connect with their favorite brands.

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Your digital eyes & ears: Master social media monitoring

BirdEye

To help you maximize the full potential of social media, this blog explores how to make social media monitor your digital eyes and ears and impress your audience. In the whirlwind of tweets, likes, shares, and comments, a goldmine of insights is waiting for savvy businesses to listen. Table of contents What is social media monitoring?

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Top Takeaways from Khoros Engage 2019 (Part 2)

Lithium

Chartreuse seemed to be especially popular. In part two of our event recap, we’ll take a look at the platform, procedures, and philosophy that can help your brand to reach new levels of customer satisfaction and loyalty. Khoros customers are more empowered than ever — and more is on the way. Khoros Communities.

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Types of Polls: Exploring Polling Methods & Their Significance

SurveySparrow

Have you ever wondered what’s behind those graphs and charts you see on the news? In this blog, we’ll explore the major types, their purpose, how they work, and some examples to help you understand better. There are different types of polls to gather various kinds of data. So, what’s a poll? What’s the Purpose?

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6 Customer Retention Strategies that are Here to Stay

ClientSuccess

If you think retaining an existing customer is expensive and unnecessary, try acquiring a new one. Adding credibility to this statement is a research study by Invesp Consulting which suggests: Existing customers are 50% more likely to try new products and spend 31% more than new users! Shocker, right?