Lithium

MAY 4, 2021

Throughout our virtual Khoros Engage conference in September, we will share all award submissions with our 1500+ attendees. We will invite winners to submit a short video describing their success that will be highlighted at the conference! Khoros Roadmap Webinar Tuesday, June 8 • Register today! Apple iOS 14.5 Great question.

Conference 52

Conference Analytics Social Media Roadmap 52

Oracle

FEBRUARY 21, 2020

Visit the registration page and use discount code “SmarterCX” to get a rate of $995 on a full conference pass.**. Oracle Digital Customer Service Overview and Roadmap. Roadmap session featuring Jeremy Kembel, Product Management, Oracle. Predictive Analytics: Using IoT and Service Data to Predict Your Next Move.

Customer Service 62

Customer Service Roadmap Hospitality Conference 62

NetBase

AUGUST 16, 2019

Our NetBase LIVE conferences in Los Angeles and New York will have you in fighting shape to end 2019 on a high note! Are you ready to enter the new era in social analytics ? And after attending our LA conference, you’ll want more – and we have it. The Power of Artificial Intelligence: Social Media Analytics, the 2.0

Social Media 62

Social Media Conference Analytics Multi-Channel 62

Chadwick Martin Bailey

OCTOBER 14, 2020

Planning a virtual conference is a job you could never pay me enough to do. Director of Portfolio Insights & Analytics at PepsiCo Beverages, made the point of needing to embrace hybrid solutions that bring a variety of sources to bear during her panel session, “How Dunkin’, PepsiCo, and Unilever are Shaping the Future of Research.”

Conference 80

Conference Consulting Roadmap Financial 80

Lithium

DECEMBER 6, 2022

Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Ad Saves and Ad Video Plays have been added to Analytics Ad Metrics. Publishing. Available On-demand.

Social Media 52

Social Media Roadmap Trends Hospitality 52

West Monroe

MARCH 14, 2024

Latest Client Stories Creating $2.5 ROI Latest Client Stories Creating $2.5 ROI Latest Client Stories Creating $2.5

Data 40

Data Banking ROI Financial 40

Kustomer

JULY 24, 2020

With the coronavirus not ceasing anytime soon, what options do conference attendees have? From journey mapping, to analytics, to technology, to digital engagement, to agent empowerment, you’ll know how to create the unbreakable connections that drive customer loyalty, advocacy and revenue. Kustomer Conference. Go virtual!

Conference 52

Conference Customer Journeys Roadmap Innovation 52

Natalie Petouhof

MAY 11, 2016

Competitive Roadmap For Capgemini: Capgemini’s competitive roadmap is one of quality of service where they want to work with some of the most demanding clients on the most challenging projects with the most talented people in the world.

Conference 40

Conference Roadmap Innovation Culture 40

Gainsight

DECEMBER 27, 2019

We’ve released some amazing new Gainsight PX features , put on the best Pulse conference to date, and supported the customer-centric community with an ever-growing content library. Product analytics are the bread and butter of product growth, but in order to get the most out of them, it’s important to know exactly you’re looking for.

Roadmap 97

Roadmap Metrics Feedback Conference 97

CSM Magazine

JULY 11, 2023

Regularly review and adjust your product roadmap based on market insights and customer feedback. Be Data-Driven and Analytics-Focused Data is a powerful asset for product managers. Embrace a data-driven approach, leveraging analytics and metrics to inform your decisions.

Management 40

Management Roadmap Trends Communication 40

Gainsight

OCTOBER 6, 2022

That’s why we introduced the Durable Growth Playbook at our annual Pulse conference to arm organizations with the strategy they need to grow, despite economic uncertainty. New AI-based Sentiment Analysis to understand user feedback data and drive better product roadmapping. But we didn’t stop there. Scale with digital.

Strategy 52

Strategy Self Service Effort Score Roadmap 52

Gainsight

MAY 13, 2020

Most strive for it, build roadmaps around it, and even sell it to prospective buyers. . This year’s Pulse, our annual conference, now Pulse Everywhere in 2020 due to the current pandemic, is our incredible chance to share with the world our continued path towards the most meaningful innovation in our industry. .

Roadmap 59

Roadmap Innovation Customer Journeys Analysis 59

NetBase

OCTOBER 29, 2018

The energy of the city and the crowd of brands, agencies, and social analytics enthusiasts was palpable as we settled in to The New Yorker, A Wyndham Hotel for the second half of our October tour. We started Day 2 reveling in amazing moments of the conference so far…. The NetBase Roadmap – Skating to Where the Puck Is.

Brands 60

Brands Social Media Analytics Conference 60

Centercode

APRIL 9, 2020

The Delta ’20: Virtual Customer Validation Conference saw over 400 Customer Validation professionals from companies like Bose, Roku, Autodesk, TechSmith, and countless others. He also shares insights into our roadmap for 2020. Do you have anything on the roadmap to accommodate that B2B2C experience?

Roadmap 72

Roadmap Conference Engagement Feedback 72

Talkdesk

MAY 18, 2020

Source: Data Protection and Privacy Legislation , United Nations Conference on Trade and Development, April 2020. Source: Adoption of E-Commerce Legislation Worldwide , United Nations Conference on Trade and Development, April 2020. Digital Transformation is not just a buzzword on C-level roadmaps.

Contact Center 83

Contact Center Policies e-support Conference 83

West Monroe

DECEMBER 12, 2021

This year’s conference had three days’ worth of working sessions and passionate conversations relating to this fundamental focus for West Monroe and our clients: scaled growth and smart digital engagement. “Figure out how to do more with less” could have been the unofficial slogan of the conference.

Conference 40

Conference Technology Fashion Software 40

Gainsight

NOVEMBER 15, 2023

According to a recent survey by TSIA , 93% of education teams are investing or planning to invest in LMS tools and technology and 72% are investing or planning to invest in data analytics tools and technology. We have two exciting features on the roadmap, and three powerful Gen AI features that are available today.

Self Service 52

Self Service Customer Success Roadmap B2C 52

Optimove

AUGUST 15, 2022

It might happen every year, but when Google and Apple take to their respective stages to announce their product roadmaps for the coming year, most marketers get the chills. Hot off the back of I|O, Apple hosted its annual developer conference, WWDC 2022, and introduced iOS 16. WWDC – when push comes to shove.

Marketing 52

Marketing Sports Roadmap Analytics 52

Clarabridge

MAY 9, 2018

Our tenth annual Clarabridge Customer Connections Conference (C3) event kicked off Tuesday morning in the nation’s capitol at the Gaylord National Convention Center, right in Clarabridge’s backyard. With a roadmap to success, of course! With a roadmap to success, of course! C3’s Just Another Word for Networking over Tunes.

CEM 40

CEM Roadmap Contact Center Conference 40

Gainsight

APRIL 8, 2021

From forecasting revenue, monitoring customer usage, building advocacy in partnership with customer marketing, and diving into all the CS analytics—CS ops ensures the client-facing CS team is getting recognition and resources at the executive level. In that case, they need a powerful operations team working in tandem with them.

Roadmap 59

Roadmap Customer Success Conference Sales 59

Gainsight

APRIL 26, 2019

In the “final frontier” there isn’t a roadmap to follow. That’s the big theme of Pulse (our big, annual conference) this year: what does the future of business look like with the customer at the center? Creates detailed processes and analytics to collaborate with product team. Sales Alignment.

Leadership 79

Leadership Customer Success Roadmap Conference 79

Gainsight

MAY 13, 2020

We could have never imagined that when we started Pulse in 2013 with 300 attendees that it would grow to the size of our virtual conference today with over 21,000 registered attendees. Today we wrapped the first day of Pulse Everywhere, our reimagined Pulse. This year we watched Pulse come full circle. What is ‘The Build Trap’?

Roadmap 59

Roadmap ROI NPS Customer Success 59

BirdEye

AUGUST 28, 2023

You become a household (or conference room) name when people encounter your brand multiple times. 9 – Track your analytics to understand customer behavior Like everything else in your business, data should drive your social media management strategy. Instead, create a roadmap to achieving your SMART goals.

Social Media 52

Social Media Strategy Entertainment Multi-Channel 52

Circular Edge

AUGUST 30, 2018

This year’s JD Edwards INFOCUS conference buzzed with excitement, energy and collaboration – and set a record for highest number of customer attendees. Quest’s conference lanyards featured our special edition anniversary logo]. Quest’s conference lanyards featured our special edition anniversary logo].

Resources 40

Resources Conference Chatbots Innovation 40

Circular Edge

AUGUST 30, 2018

This year’s JD Edwards INFOCUS conference buzzed with excitement, energy and collaboration – and set a record for highest number of customer attendees. Quest’s conference lanyards featured our special edition anniversary logo]. Quest’s conference lanyards featured our special edition anniversary logo].

Resources 40

Resources Conference Chatbots Innovation 40

Circular Edge

AUGUST 29, 2019

This year’s JD Edwards INFOCUS conference set a record for the highest number of customer attendees, while featuring more inspiring case studies , innovative products & solutions and fun , interactive networking than ever. Smart Help for Int’l Business : Realize Your Global JDE Roadmap.

Resources 40

Resources Conference Case Study Innovation 40

Gainsight

APRIL 17, 2019

We couldn’t do any of the basic user analytics that I know my friends at B2C companies did in their sleep. I meet with one to two feature teams a week to review their recent progress and the roadmap. Being a good CEO is less about telling people what to do and more about giving them what they need. But what does a CEO need?

B2C 79

B2C Software Roadmap Meeting 79

Oracle

NOVEMBER 7, 2018

This past week, we attended Cable Tec Expo 2018 in Atlanta – a conference that showcases breakthrough technology and trends in the cable and telecommunications industries. Companies like Oracle are assisting in enhancing the student experience by providing real-time actionable analytics at an individual level in the field.

Telecommunications 40

Telecommunications Wireless Transportation Roadmap 40

Gainsight

MAY 18, 2023

Alteryx provides the leading analytics automation platform. According to the company, “Alteryx delivers easy end-to-end automation of data engineering, analytics, reporting, machine learning, and data science processes, enabling enterprises everywhere to democratize data analytics across their organizations for a broad range of use cases.”

Customer Success 52

Customer Success Software Customer Journeys Analytics 52

SmartKarrot

AUGUST 17, 2022

As a Customer Success Manager, you will develop and deliver product demonstrations to prospective customers as well as to existing customers during in-person meetings, online sessions as well as at conferences, seminars, and other events. Work with the data analytics and product teams to provide actionable customer insights.

Customer Success 19

Customer Success Roadmap Conference Customer Centricity 19

CSM Practice

OCTOBER 10, 2018

For those of you who never attended, CS100 Summit is one of the most coveted customer success executive exclusive events (mainly because the Client Success team makes everyone feel more like they are at an awesome retreat than at a boring conference). Long story short… little did I know how intriguing this experience was going to be.

Customer Success 49

Customer Success Chief Customer Officer ROI Customers 49

CSM Practice

OCTOBER 10, 2018

For those of you who never attended, CS100 Summit is one of the most coveted customer success executive exclusive events (mainly because the ClientSuccess team makes everyone feel more like they are at an awesome retreat than at a boring conference). Long story short… little did I know how intriguing this experience was going to be.

Customer Success 49

Customer Success Chief Customer Officer ROI Customers 49

CSM Practice

OCTOBER 10, 2018

For those of you who never attended, CS100 Summit is one of the most coveted customer success executive exclusive events (mainly because the ClientSuccess team makes everyone feel more like they are at an awesome retreat than at a boring conference). Long story short…Little did I know how intriguing this experience is going to be.

Customer Success 49

Customer Success Chief Customer Officer ROI Roadmap 49

BirdEye

OCTOBER 17, 2023

Unified posting calendars, comment tracking, performance reporting, and audience growth analytics. Anil oversees the product vision, strategy, roadmap, and execution for Birdeye products. The session is also recorded and will be available at the end of the conference. That I have for you guys today. Have a great rest of the day.

Brands 57

Brands Social Media Multi-Channel Tools 57

Chattermill

DECEMBER 2, 2018

At the Conference. Mike set the scene for the evening by discussing the evolution of CX, analytics and the research industry. Once a backlog is crafted, you’ll need a methodology to prioritise A/B experiments and align them with your product roadmap for maximum long-term impact! Were you unable to make the event? Don’t worry.

Customer Centricity 40

Customer Centricity Roadmap Analysis Feedback 40

Gainsight

MAY 18, 2023

Gainsight customers who are interested in learning more about our generative AI features and roadmap can register to be a part of our beta program here. The latest release expands the focus of Horizon to encompass generative capabilities, including the following.

Self Service 52

Self Service Chief Customer Officer Customer Journeys Customer Success 52

Gainsight

FEBRUARY 2, 2024

Case in point: during an executive briefing presented at an event by The Conference Board in Canada, online learning pioneer and Bluedrop founder Emad Rizkalla stated that a massive 85% of every dollar that goes to in-person training is spent delivering it. However, one-on-one consulting has some downsides.

Training 52

Training Course Consulting Software 52