accessibility 
Comm100
NOVEMBER 14, 2023
In the realm of digital innovation, accessibility is often spotlighted for its impact on end-users, but its significance is just as crucial for the staff operating behind the scenes. This is why any customer service software or platform must be universally accessible to its staff that use it, as well as its end users.
AWS Machine Learning
MARCH 13, 2024
To develop models for such use cases, data scientists need access to various datasets like credit decision engines, customer transactions, risk appetite, and stress testing. Managing appropriate access control for these datasets among the data scientists working on them is crucial to meet stringent compliance and regulatory requirements.
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AWS Machine Learning
FEBRUARY 13, 2024
SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).
AWS Machine Learning
OCTOBER 30, 2023
Amazon Bedrock is a fully managed service provided by AWS that offers developers access to foundation models (FMs) and the tools to customize them for specific applications. You can also privately access Amazon Bedrock APIs over the VPC endpoint from your corporate network through an AWS Direct Connect gateway.
CXS
OCTOBER 7, 2020
In an article written by eSSENTIAL Accessibility, a sponsor of the Customer Experience Strategies Summit, describes the importance of accessibility during a brand digital transformation.
QuestionPro Audience
DECEMBER 9, 2019
You can access and buy survey respondents from around the globe from our panel and get results quickly. QuestionPro Audience is an economical and quick market research solution that fits your budget.
Advertiser: ZoomInfo
In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data.
Advertiser: ZoomInfo
With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”. Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment.
Advertiser: ZoomInfo
For recruiters to build their pipeline and search for the next candidate, they need to ensure they have access to the most accurate data on the market. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.
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Get the NPS checklist to access the 7 questions you should consider when building your NPS program. As technology has matured to connect feedback with action and get deeper customer insights—NPS programs find themselves in the midst of a renaissance.
Advertiser: Skilljar
Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!
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Rapid access to the most relevant and actionable information is critical to managing agents, supervisors, and communicating with executive leadership to improve efficiencies and business outcomes. Contact center leaders are skilled at balancing competing day-to-day priorities.
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Download this guide to learn about the differences between the standard project management tools and a purpose-built client implementation solution dedicated implementation software they need, including: Easy access to projects from anywhere Client visibility settings Automated communication to keep projects moving Tracking and templates to improve (..)
Speaker: Bill Johnston, Community Innovation Officer at Structure3C
All attendees will receive access to exclusive program planning templates. On Tuesday, June 21, at 12pm ET, join us to learn: The key element of a successful program. Common pitfalls. Guidance on developing and measuring.
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