Remove 2022 Remove Connections Remove Information
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Six Reasons to Attend XI Forum Sydney 2022

InMoment XI

We’ve designed this all-in-one-day conference to make sure each delegate leaves with the best, most actionable information to inspire their experience program. The best in the industry will be sharing their experience and learnings to help you ELEVATE your CX program in 2022 and beyond. Form New Connections.

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3 Customer Experience Ideas for 2022

Experience Investigators by 360Connext

And 2022 looks like it will be another twelve months of uncertainty. It also means considering how to inform customers about new rules or options. Make 2022 the year you close the loop. Share the wins throughout the organization so employees can connect the way their everyday actions impact the customer. .

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We’re Making a List…Wrapping Up 2022 With Five InMoment Highlights You Won’t Want to miss!

InMoment XI

As people gather this time of year to reminisce and look toward the future together, everyone at InMoment agrees that 2022 brought some XI-ting adventures! 2 InMoment Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022. 5: I nMoment Appoints Executive Chairman John Lewis as Chief Executive Officer.

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Top 4 Customer Experience Trends for Financial Services to Expect in 2022

Comm100

As we look ahead, 2022 promises, even more changes for the financial services industry. To help cut through the noise, we’ve looked at emerging data and expert opinions to predict the CX trends that we expect to see in 2022 for financial services. In 2022, chatbots will become a driving factor in improving customer experience.

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Top Industry Secrets for Successful Contact Center Scripting

Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc

Join us for this informative webinar and you will learn how: AI is automating low-complexity tasks. Agent attrition and retention are connected to engagement and competence. September 8th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT Agent assist technologies can support the agent.

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5 Winning Customer Service Improvement Strategies For 2022

Comm100

Does your customer service team have big plans for 2022? In this blog we’ll look at the top customer service improvement strategies for 2022, and show you how you can bring your team one step closer to digital CX excellence. . However, simply offering these channels isn’t enough to provide outstanding CX – they must all be connected.

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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. Not so fast.