Gainsight

APRIL 26, 2023

Leveling Up CS Through PX Product professionals have become an integral part of the Pulse community, and a critical partner to Customer Success teams. Taylor Swift and Vanilla Ice At Pulse 2015, Taylor Swift stole the show! But then for Pulse 2017, we got Vanilla Ice … FOR REAL! Well, sorta.

Industry 52

Industry Conference Fashion Customer Success 52

Vanilla Forums

MARCH 9, 2022

The Salesforce connector for Vanilla is already powerful, allowing you to create new contacts, leads and cases in Salesforce from Vanilla community members & discussions.

Customer Insights 19

Customer Insights Comparison Analysis Interaction 19

VDS

SEPTEMBER 17, 2020

The beauty of these technologies is they typically work across all contact center solutions with API integration. A survey by Gartner, Inc showed 25% of customer service and support operations will integrate virtual custom assistant or chatbot technology by 2020, up from less than 2% in 2017.

Virtual Agent 52

Virtual Agent Customer Service Self Service Contact Center 52

CSM Magazine

JUNE 11, 2020

When looking for new technology, rather than choose a vanilla software vendor which may sell you a solution and leave you to it, consider a partner that will work with you throughout the compliance process. Then, shortlist those that integrate easily with in-house telephony, accounting and CRM systems. Integration and flexibility.

Omni-Channel 52

Omni-Channel Self Service CRM Customer Confidence 52

Confirmit

MARCH 12, 2020

Many, especially in phone centers, use IVR (Integrated Voice Response) systems for quick and easy feedback. No one thinks it’s sufficient to rely on vanilla case studies and adages about the economic value of CX based on generic data. That’s great. Forest and trees.

Self Service 69

Self Service Trends Metrics Measurement 69

Education Services Group

MAY 25, 2022

A: [Customer Education is] an integral part of it so yes. So, when you start looking at these platforms, you want to find something that can handle integrating all those pieces. So, I would say, don’t over think it, start small, and hen when you’re ready, you know come talk to Higher Logic, Vanilla.

Chief Customer Officer 52

Chief Customer Officer Multi-Channel Knowledge Base Engagement 52

Smith+co CX

APRIL 17, 2014

This focus on integrating technologies to maximise data collection and analytics overlooks one of the most important elements in customer experience: the role played by people in building emotional connections and loyalty to a brand. We have a saying: ‘vanilla training produces vanilla service’. Image: Bryan Cook.

Data 44

Data Multi-Channel Hotels Training 44

AWS Machine Learning

SEPTEMBER 9, 2022

Kubeflow achieves this by incorporating relevant open-source tools that integrate well with Kubernetes. AWS provides various Kubeflow deployment options like deployment with Amazon Cognito , deployment with Amazon Relational Database Service (Amazon RDS) and Amazon Simple Storage Service (Amazon S3), and vanilla deployment.

Groups 76

Groups Training Healthcare Multi-Channel 76

Experience Investigators by 360Connext

MAY 23, 2019

” While enterprise software has long been used for operations data, integrating and leveraging that data with experience data is critical. A demo of how an airline might use it was a powerful example of how this type of integration could empower organizations to deliver better experiences. Collaborate and listen. (I

Net Promoter Score 40

Net Promoter Score Social Media Fashion Airlines 40

Amity

SEPTEMBER 15, 2016

For example, a graphic designer will be more enthusiastic about a utility that makes her visual assets easier to archive, edit, and distribute than a vanilla application that simply stores her various files online. If you state that your integration process saves the customer half the time it normally takes, make sure you can prove it.

Loyalty 48

Loyalty Metrics Sales Software 48

Esteban Kolsky

SEPTEMBER 1, 2017

Ever since the destruction of GetSat at the hands of Sprinklr, there was no good platform to speak of for customers to use for communities (I like Vanilla Forums, not a client, but not there yet). I said for a long time, this was a good merger – not just Jive-X, but Jive and Lithium.

Roadmap 79

Roadmap Strategy Marketing Analysis 79

Russel Lolacher

NOVEMBER 14, 2022

The fourth step is integrating into understanding. Another activity Around the integrate to understanding that people have fun with is just asking, what’s your favorite flavor of ice cream? Okay, well, typically I say chocolate, but I’m gonna say vanilla. And so Russel, what is your favorite flavor of ice cream?

Exercises 52

Exercises Leadership Culture Connections 52

Amity

APRIL 3, 2014

For example, a graphic designer will be more enthusiastic about a utility that makes her visual assets easier to archive, edit, and distribute than a vanilla application that simply stores her various files online. If you state that your integration process saves the customer half the time it normally takes, make sure you can prove it.

Loyalty 48

Loyalty Metrics Sales Software 48

C Space

JULY 30, 2020

The brand ran a cross-channel campaign in March to promote Pepsi Vanilla Zero Sugar and the return of Pepsi Wild Cherry Zero Sugar that included video spots and a library of clips on GIF-sharing platform Giphy. Pepsi’s sponsorship follows recent digital promotions to connect with younger audiences on their mobile devices.

Brands 40

Brands Sports Retail Video 40

AWS Machine Learning

JUNE 6, 2023

SageMaker also integrates with various MLOps tools, which allows you to scale your model deployment, reduce inference costs, manage models more effectively in production, and reduce operational burden. This leads to improved performance compared to vanilla BERT.

Effort Score 70

Effort Score Training Analysis Policies 70