CSM Magazine

JANUARY 24, 2023

In this article, Palak Dalal Bhatia, CEO and Founder of IrisAgent, explains how AI-powered automated tagging can provide a reliable source of customer feedback for Product Managers. Product Managers are primarily responsible for identifying customer needs and the larger business objectives that their product or feature will fulfill.

Management 52

Management Roadmap Feedback Customer Centricity 52

AWS Machine Learning

JUNE 8, 2023

Developers no longer need to switch between different framework containers for experimentation, or as they move from local JupyterLab environments and SageMaker notebooks to production jobs on SageMaker. When it’s uploaded, launch the cv-kmnist.ipynb notebook. Copy the link and enter it in your preferred browser to start JupyterLab.

Training 75

Training Examples Resources Data 75

BirdEye

MARCH 29, 2024

For example, a customer may tour your store and appreciate a particular product you have never promoted actively. Businesses can leverage this feature to check their followers’ knowledge on their products, services, industry news, or general trivia. Take a look at how Ikea uses user-generated content in their stories.

Social Media 109

Social Media Video Guidelines Feedback 109

BirdEye

AUGUST 23, 2023

Instagram offers businesses opportunities to enhance engagement rates, amplify brand recognition, expand their follower count , and increase product sales. Classic Post Static images on Instagram serve as timeless tools for businesses to convey their brand’s essence, products, and messages.

Social Media 98

Social Media Multi-Channel Video Tools 98

Joe Rawlinson

AUGUST 12, 2022

You can leverage social media contests to: Spread the word about your giveaway, product, and brand. Run contests that encourage audience participation and, in turn, boost lead generation while promoting your business.For instance, you can host an Instagram giveaway with your newly launched product as the prize.

Social Media 78

Social Media Marketing Tips Fashion 78

AWS Machine Learning

MAY 5, 2023

Although articles of clothing are labeled with categories (and subcategories) and contain a variety of helpful tags that are extracted from the original product descriptions, the data is not systematically labeled with pattern or style information. Within the subcategory directories, there is a subdirectory for each product listing.

Fashion 76

Fashion Training Data Examples 76

NICE inContact

SEPTEMBER 27, 2019

With an outdated, on-premises Cisco call center system, Empire Today was facing a $1 million price tag to upgrade to modern functionality. There was no visibility into performance, and creating reports required the use of a third-party product. The move to NICE inContact and the CXone cloud platform came soon thereafter. “It

Abandon Rate 137

Abandon Rate Contact Center Wait Times Case Study 137

AWS Machine Learning

SEPTEMBER 29, 2022

Amazon SageMaker is a fully managed ML platform in the cloud that equips our enterprise customers with tools and resources to establish cost allocation measures and improve visibility into detailed cost and usage by your teams, business units, products, and more. Cost allocation tagging. Tagging in SageMaker.

Resources 71

Resources Policies Report Government 71

BirdEye

APRIL 16, 2024

Are you looking to expand your reach on social media and draw more eyes to your website, products, or blog? The first step to Pinterest success is to understand if your audience is looking for project ideas, product inspirations, educational content, etc. This insight should guide your content strategy, posting schedule, and more.

Social Media 69

Social Media Strategy How To Infographics 69

SurveySensum

NOVEMBER 6, 2023

They both launched NPS surveys to assess and enhance overall satisfaction and loyalty. They both conducted similar NPS surveys, launched simultaneously, and analyzed the data using robust NPS software. The core NPS question is: → ‘On a scale of 0 to 10, how likely are you to recommend our product/service to a friend or colleague?’

NPS 52

NPS Feedback Effort Score Customer Journeys 52

Upwave

MARCH 6, 2024

Upwave Product Updates AI Campaign Insights Reports Launch Finding the story in brand outcomes measurement results takes work and expertise. Streamline Campaigns Overview with Archiving With campaign archiving, you can now filter out unused, never launched campaigns from your default campaigns overview.

Knowledge Base 26

Knowledge Base Chatbots Report Measurement 26

SurveySensum

NOVEMBER 24, 2023

And believe it or not more than 70% of customers trust their friends and family when it comes to product recommendations. Your NPS score helps you gauge your customer loyalty and satisfaction with your product, service, and overall business success. For example, for a SAAS company ‘Product Design’ can be one.

NPS 52

NPS Analytics Case Study Analysis 52

AWS Machine Learning

SEPTEMBER 27, 2022

With this launch, we’re improving Amazon Textract support for service quotas by enabling you to self-manage your service quotas via the Service Quotas console. You can also add tags to the quotas, which allows better administration and monitoring. Quota tagging. Tags help you identify and organize AWS resources.

Self Service 71

Self Service Management Metrics Examples 71

SurveySensum

JANUARY 24, 2024

One of our long-time SaaS clients, Alice, launched her business a few years ago, and her project management tool skyrocketed as it solved a few drawbacks of existing tools in the market. Initially, Alice was excited about these feature requests from the product feedback surveys. Why exactly haven’t we built out this feature until now?

Roadmap 52

Roadmap Feedback Customers Survey 52

Optimove

JUNE 22, 2023

Which products do they purchase together? with a redeemable discount code on the new product range, or a QR code to present at the till for a discount on the jeans the customer left in their online shopping cart last week. Which areas do they avoid, or pass through quickly? Irresistible!

Technology 52

Technology Customer Engagement Engagement Loyalty Programs 52

SurveySensum

DECEMBER 29, 2022

Now that you’ve created and launched the WhatsApp surveys, you must have started receiving feedback. SurveySensum’s Text Analysis tool lets you sort your received feedback and helps you identify the trending tags behind the customer feedback. . It’s time to analyze that feedback. . How to analyze WhatsApp survey feedback?

Feedback 52

Feedback Survey How To Analysis 52

SurveySensum

MARCH 15, 2024

Picture this : Company A and Company B both launched a similar type of product which makes them competitors. They both launched their products around the same time but only Company B received more downloads and positive feedback. It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers.

Tools 52

Tools Software Marketing Analytics 52

AWS Machine Learning

DECEMBER 12, 2023

The launch of ChatGPT and rise in popularity of generative AI have captured the imagination of customers who are curious about how they can use this technology to create new products and services on AWS, such as enterprise chatbots, which are more conversational. On the Set description tag page, choose Create access key.

Interaction 98

Interaction Chatbots Training How To 98

AWS Machine Learning

SEPTEMBER 28, 2022

As an IT administrator, you can use AWS Service Catalog to create and organize secure, reproducible ML environments with SageMaker Canvas into a product portfolio. You can also maintain control of who can access this portfolio to launch products. and the product stacks under the products/ folder.

Management 77

Management Government Resources Policies 77

Upwave

AUGUST 8, 2023

Upwave Product Updates Checklist Enhancement Now, when your pre-launch or live campaigns experience discrepancies between served and measured impressions, the campaign checklist shows a Fix Discrepancies task. Click the task to see which tags are affected, then click those tags for detail and troubleshooting suggestions.

Measurement 26

Measurement Brands Feedback 26

Totango

MAY 20, 2020

Earlier this year we launched the SuccessBLOC marketplace to make finding best practices and templates easier. Stream Account & User Tag Information Using Customer Data Hub API. Now, tag information can be easily streamed to Totango via Customer Data Hub API. Save your spot . Have a wonderful safe week, Ravit .

CRM 62

CRM Trends Data System 62

AWS Machine Learning

JULY 29, 2022

This can reduce the long cycle time for converting ML use cases from experiment to production and generate business value across the organization. Build and train ML models using a data mesh architecture on AWS: Part 1: Data mesh set up and Data product registration. Part 2: Data product consumption by Analytics and ML CoE.

Training 77

Training Data Government Banking 77

AWS Machine Learning

DECEMBER 13, 2023

To deliver value, they must integrate into existing production systems and infrastructure, which necessitates considering the entire ML lifecycle during design and development. The resulting trained ML model is then deployed from the SageMaker Model Registry to staging and production environments upon manual approval.

Resources 99

Resources Training Connections Tools 99

BirdEye

DECEMBER 30, 2023

A Twitter business profile is a specialized account designed for businesses to promote their products or services, engage with customers, and build their brand. In contrast, business accounts on Twitter are tailored for companies to promote their products or services, engage with customers, and boost their brand presence.

How To 111

How To Social Media Advertising Analytics 111

Magellan Solutions

APRIL 16, 2024

They will handle everything from concept to launch, ensuring your site reflects your brand and boosts your business. Plus, you get access to top-notch expertise without the hefty price tag. The designers and developers bring your website to life, creating wireframes, mockups, and, ultimately, the final product.

Company 52

Company Guidelines Tips Call Center 52

Beyond Philosophy

SEPTEMBER 7, 2023

Understanding how customers evaluate pricing can help you correctly price your products or services. Also, if the price tag says $10 but it’s been marked down to $8, then you compare the sale price to the regular price, which is both external reference prices. We have multiple ways of evaluating prices. Sale prices do, too.

Comparison 88

Comparison Retail Examples Customers 88

BirdEye

JUNE 23, 2023

If you’re a retail or eCommerce business owner, you must be looking for an effective ad platform to advertise your products. In 2023, the best way to showcase products is with Google Shopping Ads. Google Shopping ads are product advertisements displayed at the top of Google search results in response to a relevant search query.

Ecommerce 98

Ecommerce Advertising Apparel Retail 98

Gainsight

OCTOBER 25, 2023

Your customers expect not only quick and efficient support but also educational resources that empower them to make the most out of your products and services. While you should never obsess over quality, you still want it to be good, especially regarding the user interface and the current state of your product.

Training 52

Training How To Resources Social Media 52

Lumoa

JUNE 14, 2023

Quality of Product/Service Falling Short of Customer Expectations As consumers, we all have expectations from the products and services we acquire. We expect the product or service to meet certain pre-defined standards and deliver the promised value. Microsoft’s Zune debacle is a perfect example of this.

NPS 208

NPS Effort Score Customer Centricity Loyalty 208

Comm100

FEBRUARY 7, 2018

The main purpose of a knowledge base is to show customers how to do something with your product or your website and solve a need. For example, if one of your top queries from customers is how to return products, you can write a knowledge base article giving them this information. Choosing a Topic. Knowledge Base Layout and Structure.

Knowledge Base 102

Knowledge Base Groups Video Examples 102

Beyond Philosophy

AUGUST 12, 2021

Apple launched its Air Tags to help you find your lost items, like your keys or briefcase. Although I have other manufacturer’s versions of these products, I know that the Air Tags will be the best yet, and I can’t wait to get hold of them. However, if it happened often enough, I would.)

Hotels 88

Hotels Sports Examples Brands 88

SurveySensum

MAY 25, 2023

It helps you improve your products and services, increase customer retention, and more. Sending tNPS surveys at the right touchpoint can give you valuable customer insights about your brands’ products and services. Now comes the question – when to use tNPS surveys? When to use tNPS Surveys? Why use tNPS surveys during onboarding?

Net Promoter Score 52

Net Promoter Score Survey Insurance Effort Score 52

ChurnZero

APRIL 15, 2022

Customers pay for licenses upfront before they can use the product. While this controlled approach paves the way for expansion tied to existing use cases, it doesn’t allow other teams, who may use the product differently, to sample the product and realize its value firsthand. over their standard.

ROI 98

ROI Data Examples Report 98

SurveySensum

MARCH 14, 2024

From the quality of your product to how easy it was to use, these surveys dig deep into what customers think. Customer satisfaction surveys gauge how satisfied customers are with your products, services, or overall interactions with the company. How would you rate the quality of the products you purchased?

Customer Satisfaction 52

Customer Satisfaction Survey Effort Score Banking 52

Upwave

NOVEMBER 14, 2023

Upwave Product Updates Accessing Questionnaires Made Easy You can now conveniently access your questionnaire directly from the platform. A new ‘Approve questionnaire via email’ checklist task on your campaign card or dashboard tab reminds you when a questionnaire is pending approval in order to launch your campaign.

Report 26

Report Measurement Brands Data 26

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. You can also add filters based on document type and subtype, classification, products, country, site, and more. The flow’s destination also needs to be configured.

Policies 72

Policies Healthcare Effort Score Self Service 72

Kayako

NOVEMBER 8, 2017

Just as I was settling down for bed, I got an email notification from Passion Planner, one of my favorite brands, announcing the launch of their Kickstarter campaign of a brand new planner for 2018. The best part about FAQs is they’re easy to create and improve as your product or company grows over time. What is FAQ?

Self Service 156

Self Service Knowledge Base Ecommerce Tips 156