Lumoa

NOVEMBER 3, 2022

Events marked “Done” now highlighted on Impact page! For a while now, Lumoa has offered a way to close the loop with your customers by using the Events page. If you’re more of a reader though, we also have this text guide that you can check out, which covers the above info in more detail.

Analytics 208

Analytics Knowledge Base Analysis Feedback 208

Lumoa

JUNE 17, 2022

Open a comment and find the tag you want to change Use the Pencil to Edit Hit save and you’re done! Or a customer spoke with one agent in a conversation but a different agent resolved the ticket? Now Admins can manually update their feedback to properly reflect where it came from and how! Thanks for reading!

Knowledge Base 208

Knowledge Base Survey Feedback Examples 208

Lumoa

SEPTEMBER 2, 2022

Lumoa offers a way to close the loop with your customers by using the Events page. Overview of Lumoa Feedback Forms – Added some steps around dynamic tags and replacement variables, to avoid confusion. See which feedback has been assigned to team members. Now, we have added the User Avatar on feedback that has been assigned.

Knowledge Base 208

Knowledge Base Feedback Customer Voice Survey 208

BirdEye

MARCH 4, 2024

Way 6: Attend Facebook events Facebook events are not only for socializing but also for networking and reconnecting: RSVP to events : Attend local events, workshops, or reunions that the person you’re looking for might be interested in. By browsing these locations, you might find recent check-ins or tags.

Social Media 64

Social Media Groups Connections Engagement 64

SurveySparrow

JUNE 26, 2020

Do you know that Facebook’s event cover photo size is different for both personal profiles and Fan pages? This means that the answer to the best Facebook event cover photo size is not going to be a straightforward one. Whether it’s ads or events, Facebook does have the Midas touch, no doubt. Of course not.

Video 52

Video Guidelines Social Media Course 52

Clarabridge

FEBRUARY 5, 2019

Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. but by the events for which those items were purchased. Some events take place on specific days, some span weeks or months, and each comes with its own traditions and customs.

Culture 40

Culture Retail Course Feedback 40

BlueOcean

OCTOBER 17, 2023

ESG is a critical element to building a more sustainable business that can adapt to industry regulatory and market shifts, such as the evolution of technology, climate change, social equity, diversity and inclusion, and black swan events like COVID-19.

How To 177

How To Government Guidelines Effort Score 177

Lumoa

APRIL 14, 2023

Lumoa Popup surveys can now accept tags ???? Events notifications screenshots/more details – added to this guide. is neutral Note that this feature is only available to data that has a score. If you are viewing open ended or conversational data, then this feature will not be available.

Knowledge Base 208

Knowledge Base Touchpoint Survey Feedback 208

Grade.us

MARCH 27, 2019

Google Tag Manager provides an incredible amount of power for marketers, but it's still a surprisingly untapped resource. recently enabled a Beta feature that allows our customers to use Google Tag Manager on their review funnel. Google Tag Manager Basics Setting Up Google Tag Manager on Your Grade.us Testing Steps.

Chatbots 29

Chatbots Management Advertising Analytics 29

Eptica

OCTOBER 8, 2021

Author: Pauline Ashenden - Demand Generation Manager From fuel shortages to freak weather events, businesses are facing a range of disruptions caused by factors outside their control. Tags: Agile customer service Categories: Best Practice, Trends & Markets. Published on: October 08, 2021. Share this page on: Tweet.

Customer Service 120

Customer Service Trends Customer Service Strategies Meeting 120

BirdEye

MARCH 29, 2024

You can add a countdown to your story to announce live streams, offline/online events, post announcements, sale announcements, and so much more. For the best results, tag your winners on your stories. You can now repurpose that content and promote registrations for event recordings on your Instagram stories.

Social Media 109

Social Media Video Guidelines Feedback 109

BirdEye

MARCH 29, 2024

How are Instagram Collabs different from tagging? How are Instagram Collabs different from tagging? Before the Instagram collaboration feature went live, businesses/partners could tag the other account or mention them in the post caption. When you tag someone, the information is only available to those viewing your content.

Social Media 59

Social Media How To Guidelines Innovation 59

BirdEye

JANUARY 12, 2024

This means crafting messages that reflect local events, cultural nuances, or even local dialects, making your content deeply relatable and significantly increasing the likelihood of engagement and conversion. Leverage local events and trends Share stories, images, and videos that reflect local lifestyles, landmarks, and interests.

Social Media 109

Social Media Marketing Advertising Trends 109

Comm100

MARCH 30, 2021

Intelligent tagging offers another solution for businesses with omnichannel customer engagement. Tickets can be tagged as high priority so that agents know where to place their immediate attention. Audio and video chat is critical for doctors practicing telemedicine, who need a secure digital platform to conduct a consultation.

Omni-Channel 264

Omni-Channel Customer Engagement Engagement Social Media 264

Help Scout

MAY 14, 2021

Tags : Automatically or manually categorize conversations for easy filtering and product issue triage. Workflows : Create events from tags, customer properties, or email content to properly route conversations. The tagging feature has helped with our bug processing system. Squashing bugs with tags.

Effort Score 110

Effort Score Metrics Report Customers 110

BirdEye

MARCH 11, 2024

How to leverage hashtags for event marketing? During events and promotions When participating in or discussing events, conferences, or webinars, use the event-specific hashtag. This allows your content to be part of the broader conversation and connects you with attendees and those following the event online.

Social Media 72

Social Media Trends Analytics Connections 72

AWS Machine Learning

APRIL 16, 2024

See the following code: HotelBotFunction: DependsOn: BotRuntimeRole # So that the Lambda function is ready before the bot deployment Type: AWS::Serverless::Function Properties: FunctionName: book_hotel_lambda Runtime: python3.11

Management 83

Management Hotels Resources Policies 83

Optimove

JUNE 22, 2023

But however they’re used, geofencing is a very, very powerful message-targeting tool that allows for personalization efforts to get really creative … Geofencing in action Foot traffic optimization: For example, a push notification or SMS with an invite to a live product launch event happening ‘in store now!”,

Technology 52

Technology Customer Engagement Engagement Loyalty Programs 52

Lithium

DECEMBER 6, 2022

Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Remove EXIF data from images based on allowed listed tags.

Social Media 52

Social Media Roadmap Trends Hospitality 52

AskNicely

MAY 2, 2015

Now, with the AskNicely Intercom integration for NPS, you can extend automate a real time Net Promoter Score process: Automatically trigger AskNicely NPS surveys to your customers based on Intercom events. And tag users with either NPS Detractor/Passive/Promoter. How to create Segments ). Automate responses from Intercom.

Net Promoter Score 150

Net Promoter Score NPS Survey Customer Base 150

AWS Machine Learning

SEPTEMBER 23, 2022

Amazon CloudWatch – A monitoring and observability service that collects monitoring and operational data in the form of logs, metrics, and events. Images that are captured through the motion sensor camera traps are uploaded to an S3 bucket, which publishes an event for every uploaded image. sharp – ^0.30.7: metadata().then(({

Training 85

Training Policies Data System 85

Michel Falcon Experience

MARCH 28, 2016

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences? Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events? Audiences can be exposed to your messages before the event.

Conference 60

Conference Employee Engagement Engagement Sports 60

BirdEye

APRIL 18, 2023

Geotagging on social media Geotagging is an ideal way of attracting local customers by tagging your location on your social media content. Some contest ideas include tagging your business in pictures, following you, liking your posts, or tagging friends. Research and attend events that potential customers frequent.

Advertising 98

Advertising Social Media ROI Strategy 98

BirdEye

AUGUST 23, 2023

These highlights can include various themes, such as a new product launch, special events, or thought leadership pieces displayed under your bio when visitors explore your profile. Tagging Tagging can come in two forms, the first is when you post a video or image that someone appears in.

Social Media 98

Social Media Multi-Channel Video Tools 98

Lithium

AUGUST 27, 2020

The team is excited to roll out a few significant updates to Atlas, including upcoming changes to the Community forums, homepage search options, renaming tags to keywords, and some upgrades on the way. User-Generated Tags renamed Message Keywords. New Events TKB in Doc TKB. Migrated Events Groups into New Events Group Hubs.

Groups 52

Groups Tips Strategy System 52

Lithium

JUNE 6, 2023

Care Now Available: Improvements in Smart View Experience in Mobile Care Smart Views filter data based on a specific set of conversations, author tags, applicable work queues, priority, and business hours. Webinars & Events Some event areas are limited to Khoros customers only. Thanks for that, Caroline!

Video 52

Video Analytics Tips Resources 52

AskNicely

MARCH 16, 2017

You can setup a separate workflow in HubSpot with a chain of events to nurture the referral relationship. Use the NPS tag or score value in HubSpot to create smart content using HubSpot’s personalization functionality. Beyond referrals. Target respondents.

NPS 150

NPS Survey Net Promoter Score Course 150

Lithium

DECEMBER 21, 2020

Unsure about how to best apply Labels and Tags in your community? This blog on Labels and Tags may be just what you need, plus all the great comments are filled with examples. Don’t forget to subscribe to the Khoros Events & Meetups Group Hubs for North America and EMEA ! Let us know in the comments! Show off your hard work!

ROI 52

ROI Strategy Groups Engagement 52

BirdEye

AUGUST 25, 2023

An effective way to use your Facebook shop is by staging a live sales event. You can create and promote the event as an online shopping event where users can react, purchase, and interact with you in real-time. The trick to generating sales with your Pinterest catalog is using tags correctly.

Social Media 98

Social Media How To Ecommerce Advertising 98

Lithium

SEPTEMBER 14, 2020

Unsure about how to best apply Labels and Tags in your community? This blog on Labels and Tags may be just what you need, plus all the great comments are filled with examples. Don’t forget to subscribe to the Khoros Events & Meetups Group Hubs for North America and EMEA ! Let us know in the comments! Show off your hard work!

ROI 52

ROI Strategy Groups Engagement 52

BirdEye

OCTOBER 31, 2023

Workflow completion : This is best if the boosted post has an internal workflow, like a job application or event invitation. Event responses: If you want to promote a Facebook event notification without an external ticket link, use this to track event responses (Yes or No). Where do Facebook boosted posts appear?

Social Media 111

Social Media Advertising Video ROI 111

CSM Magazine

MARCH 16, 2022

Use Geo-tagging. When using geo-tagging, you’ll ensure that your message reaches the right audience. You can also use geo-tagging to promote in-store events. Companies should consider the privacy of their customers before implementing geo-tagging in their marketing campaigns. Use QR Codes.

Strategy 52

Strategy Marketing Social Media Tips 52

Win the Customer

JULY 3, 2017

The frequency and severity of these events has made many people feel scared about routine activities, such as going shopping. The video feed can be accessed by law enforcement in the event that a crime takes place on your property. These units can also include detectors for the RFID tags on pricey items.

Management 103

Management Customer Experience Video Tips 103

Lithium

DECEMBER 21, 2020

Marketing context — like campaign initiatives, plans, and tags — will now inform workflows and automatically route, prioritize, and filter conversations so customers have a cohesive experience with the brand. Events experiences. Events experiences. What’s new in Khoros Communities.

Innovation 52

Innovation Social Media Analytics Brands 52

Lithium

MAY 4, 2021

The event for digital leaders is back! We've designed this virtual event for digital transformation professionals who want to begin their shift to digital-first approaches or those who are well on their way. and How it Affects Advertisers : Care system tags will now map to a customer's Marketing Initiatives, Plans, and Labels.

Conference 52

Conference Analytics Social Media Roadmap 52

Lithium

NOVEMBER 10, 2020

Marketing context — like campaign initiatives, plans, and tags — will now inform workflows and automatically route, prioritize, and filter conversations so customers have a cohesive experience with the brand. Events experiences. What’s new in Khoros Communities.

Innovation 52

Innovation Social Media Analytics Brands 52

Thematic

FEBRUARY 11, 2024

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. First, it’s hard not to compare two events. VIPs saw a show there during the event. The rooms were large, comfy and high-tech enabled.

Conference 62

Conference NPS Hotels Self Service 62