Experience Matters

JANUARY 3, 2018

Desktop Metal announced today it has been granted seminal patents by the United States Patent and Trademark Office for its Separable Supports technology which enables 3D printing of large, complex parts through metal sintering and the removal of metal support structures by hand.

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Technology 228

Clarivate

DECEMBER 9, 2022

Earlier this year, we provided an overview of the Unitary Patent (UP) and how it will affect patent owners and practitioners. Now, with the announcement that the Unified Patent Court (UPC) sunrise period is adjusted to begin March 1, 2023, IP professionals are likely wondering what they can do to prepare.

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Clarivate

FEBRUARY 15, 2023

In a new report [1] , Clarivate patent analysts Gaurav Sawant, Parijat Oak and Ed White identify core patents to 5G standards. In this latest report, we present updated analysis of patents declared as essential to 5G as of December 31, 2021. This report reflects Clarivate work product and analysis.

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Analysis Telecommunications Report Technology 52

Clarivate

APRIL 25, 2024

Patent mapping for SDGs Innovation is a critical lever for sustainability. Patents can help organizations measure this innovation and provide a trackable KPI to map progress against UN SDGs. How Clarivate can help Understanding how to map patent activity back to SDGs can be an overwhelming task.

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Innovation Policies Case Study Study 59

Clarivate

JUNE 23, 2022

In our new oncology report, we analyzed paragraph IV certification and post-grant patent litigation trends impacting generic drug strategies on antineoplastic and immunomodulating therapies. Preferred venues for efficiently invalidating oncology patents may be South Korea and Mainland China. These areas account for 47.6%

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Clarivate

MAY 31, 2023

Pharma M&A activity was muted in 2022, coming in at its lowest level since 2013 – something of a surprise, given the looming patent cliff and pharma’s past reliance on M&A and biopartnering as a quick fix for revenues lost to generics and biosimilars competition. Together, these three drugs made $29.8 billion in 2022.

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Healthcare Innovation Analytics Resources 52

Clarivate

OCTOBER 28, 2021

In a new report 1 , Clarivate patent analysts Gaurav Sawant, Parijat Oak and Ed White identify core patents to 5G standards. In this latest report, we spotlight updated analysis of patents declared as essential to 5G as of March 31, 2021. Findings from the Phase 1 report. This report reflects Clarivate work product and analysis.

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Interactions

JUNE 11, 2020

Michael and Ethan were recently awarded a patent, Accelerating Agent Performance In A Natural Language Processing System. The same is true of the more recent human assist patent. As your projects evolve over time, is being awarded a patent typically your end goal? . Michael : No, it’s not. What are your goals then?

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Interaction Innovation Omni-Channel System 71

Talkdesk

JANUARY 22, 2020

patent applications in 100 days. All 200 patent applications relate to Talkdesk Enterprise Cloud Contact Center with more than half specifically for enabling and accelerating AI capabilities. While patenting discloses innovations from our research and development, and labs, what is striking here is the pace of innovation.

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Innovation Contact Center Industry Technology 57

Clarivate

MARCH 13, 2024

Clarivate Plc , a leading global provider of transformative intelligence, has been awarded a contract from the USPTO which will transform capabilities for US examiners working on Design Patent applications. The Design Patent IP right protects the form of an object, so the visual representation is core to the IP protection.

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InMoment XI

FEBRUARY 12, 2013

My official duties as chair of the Council of American Survey Research Organizations (CASRO) kicked off last month with our first board meeting of the year in New Orleans. It’s a pleasure to be working with my peers in the industry to bring important issues to light that impact our members. As part of my. View Article.

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Survey Meeting Industry 200

InMoment XI

FEBRUARY 12, 2013

My official duties as chair of the Council of American Survey Research Organizations (CASRO) kicked off last month with our first board meeting of the year in New Orleans. It’s a pleasure to be working with my peers in the industry to bring important issues to light that impact our members. As part of my. View Article

Survey 200

Survey Meeting Industry 200

InMoment XI

FEBRUARY 12, 2013

My official duties as chair of the Council of American Survey Research Organizations (CASRO) kicked off last month with our first board meeting of the year in New Orleans. It’s a pleasure to be working with my peers in the industry to bring important issues to light that impact our members. As part of my. View Article

Survey 200

Survey Meeting Industry 200

CX University

SEPTEMBER 11, 2018

Prepare to be humbled by the career development excellence of the United States Patent and Trademark Office. Accelerated Career Development – United States Patent and Trademark Office (USPTO). Of these, their largest segment is patent examiners, who comprise 8,147 of the total. US Patent and Trade Office.

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Clarivate

APRIL 15, 2024

IP professionals are already looking into specific use cases where AI can have an impact on the patent and trademark lifecycle. It could also be applied to automated patent drafting, with natural language processing (NLP) used to make improvements. The choice about how it gets deployed is ours.” What does AI mean for IP law practice?

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Clarivate

MARCH 6, 2024

A tangible form of innovation are patents. We leverage the Derwent World Patents Index (DWPI ), which acts as a repository of human invention and patented problem solving, curated by Clarivate expert editors. We are absolutely honored to be named for the seventh year running among the Clarivate Top 100 Global Innovators.

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Innovation Report Analysis Analytics 52

Experience Investigators by 360Connext

JANUARY 30, 2024

Patents for her work as an engineer. Manager of Contact Center Sales for Verizon Business. Prior to starting her CX adventures, she spent 15 years in Product Development, designing laser printing devices. Michelle holds 6 U.S. Follow Michelle on LinkedIn at linkedin.com/in/morrismichellek/.

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Government Customer Experience Professionals Contact Center Connections 143

NobelBiz

SEPTEMBER 20, 2015

NobelBiz") prevailed in its patent infringement lawsuit against Global Connect, LLC and TCN, Inc. [ ] The post NobelBiz Wins Patent Infringement Jury Trial on LocalTouch® appeared first on NobelBiz™. CARLSBAD, Calif., 17, 2015 (GLOBE NEWSWIRE) -- via PRWEB - NobelBiz, Inc. in the Eastern District of Texas, Tyler Division. [

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Clarivate

DECEMBER 7, 2023

Two products, one solution With Innography, IP and R&D professionals are able to explore the world’s patent data to analyze white space opportunities, evaluate state of the art, and find collaborators and development partners. The power of integration The full value of these solutions for R&D lies in their integration.

Software 59

Software Report Management Marketing 59

InMoment XI

DECEMBER 19, 2022

Paired with InMoment’s patented, AI-powered Engagement Engine , rich conversations are encouraged by listening and responding to customers in real time, eliciting not only more, but more valuable responses.

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Survey Customer Journeys How To Touchpoint 493

Clarivate

OCTOBER 5, 2023

Weirich, Vice President & Associate General Counsel, Patents at The Procter & Gamble Company says: “It may seem counterintuitive, but a downturn is a good time to evaluate your systems and how work is done. Make changes that will help in the future, even if there is a cost now.”

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Strategy Competitive Advantage Financial Innovation 59

Clarivate

FEBRUARY 27, 2024

With access to over 147 million trademark records, including application and filing history gathered directly from Patent and Trademark Offices (PTOs) such as the European Union Intellectual Property Office (EUIPO), we extracted trademark intelligence that revealed macro-trends and key market insights.

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Clarivate

JANUARY 30, 2023

Much of the focus on standard essential patents (SEPs) over the past decades has centered on the telecommunications industry. As we note in our white paper, a 2016 European Commission report suggested that only between 10 to 50% of patents declared to be essential in the ETSI actually are.

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Telecommunications Automotive Policies Healthcare 52

Clarivate

DECEMBER 27, 2023

By leveraging industry-leading research, patent and patent enforcement data, we provide valuable insights into the roll-out and development of sustainable energy sources. To bridge this gap, we have developed a robust data collection process that assesses research and innovation in sustainable energy sources.

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Clarivate

AUGUST 2, 2022

In this blog post, we explore some of the best examples of game-changing climate innovation as revealed by company patents. Recently granted patents like US 11258398 for Tesla’s solar roof underpin its stated long-term goal of becoming a vertically integrated clean energy company. An innovative approach to energy.

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Clarivate

FEBRUARY 15, 2023

.” Roy Jakobs, CEO Philips Top 100 Global Innovators methodology – where all ideas compete equally Our Top 100 Global Innovators program uses a complete comparative analysis of global invention data to assess the strength of every patented idea, using measures tied directly to their innovative power.

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Innovation Report Analysis Automotive 52

Clarivate

JUNE 15, 2023

For patent and trademark offices, law firms and corporations seeking to automate intellectual property operations and optimize decision making, artificial intelligence is now considered business critical. Patent professionals can access patent information using search engines incorporating natural language processing.

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Government Technology Customer Confidence Tools 52

Clarivate

MAY 3, 2023

After 15 years as a research associate in the laboratory, her passion for designing and building research equipment, conducting experiments and interpreting data evolved and she transitioned into a patent research position outside the lab. As Rosemary perceives it, the global patent world is vast, messy and quite challenging to make sense of.

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Clarivate

OCTOBER 26, 2022

Our report reveals that: Foundational and enabling research as well as direct patent output surrounding sustainable energy appear to be approaching completed development curves, meaning that the technologies themselves and the platforms of research that support them are nearly ready and mature. 3] Source: Derwent World Patents Index TM.

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CSM Magazine

AUGUST 29, 2023

Our patented Zero Knowledge Network ® enables a wide range of SaaS identity solutions, and Journey’s biometric authentication is a great way to achieve both better security and a far better user experience.”

Contact Center 52

Contact Center Innovation Customer Centricity Software 52

Clarivate

MAY 31, 2023

Revolutionary solution to advance the IP ecosystem Today, Clarivate is proud of this revolutionary solution which proved to be very valuable in the field of trademark, industrial design and patent image search. This is particularly noticeable in Patent and Trademark Offices (PTOs) and corporations. This is where Sandra feels at home.

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Meeting Government Innovation Leadership 52

Doing CX Right

DECEMBER 24, 2021

Nick Webb, author, and inventor with 40 US Patents explains how to attract & keep customers happy based on a lifetime of study and application. The post Eliminating What Customers Hate For Scalable Growth appeared first on Doing CX Right.

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Clarivate

APRIL 3, 2024

Despite these concerns, the panelists noted that patent law may be a good field for introducing AI tools due to the fact that information in patent applications are public and the period of confidentiality is relatively short.

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Technology Strategy Analytics Government 59

Interactions

JANUARY 25, 2023

We’ve recently secured a patent (our 125th!) Plus, the patent’s capabilities can be broadened to identify any attribute from speech, including not only a speaker’s intent, but also their emotional state and select demographic information.

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Virtual Agent Wait Times Interaction Analysis 62

Interactions

JANUARY 25, 2023

We’ve recently secured a patent (our 125th!) Plus, the patent’s capabilities can be broadened to identify any attribute from speech, including not only a speaker’s intent, but also their emotional state and select demographic information.

Virtual Agent 62

Virtual Agent Wait Times Interaction Analysis 62

Clarivate

SEPTEMBER 7, 2023

population, GDP, female researchers, patents, academic papers, etc.), Let’s take a glimpse into some of the significant findings from the 2023 edition: Mainland China’s innovation leap : With a remarkable patent creation record in 2021, Mainland China is catapulting itself into a position of global innovation leadership.

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Steve DiGioia

SEPTEMBER 5, 2022

They have patents. After that, a short stint as a plumber’s helper led to owning my own HVAC business. What came next? A 20+ year hospitality career. I’m clearly NOT an expert. Experts do what they do for many years. They are laser-focused. They write papers. They’re on television and stories are written about them.

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