partners 
InMoment XI
AUGUST 25, 2023
Choosing the right partner for your CX program is essential for creating a memorable customer experience and increasing customer loyalty. It’s clear that creating memorable experiences can not be overlooked, which means choosing a partner for your CX program is one of the most important decisions you will make for your business.
BlueOcean
FEBRUARY 22, 2024
Here are a few green flag markers that help indicate that you’ve found the best-fit outsourced customer care partner. We often joke that finding the right strategic partner is a lot like trying to find a romantic partner – it’s the obvious red flags that make the best/worst/most entertaining stories.
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QuestionPro Audience
SEPTEMBER 30, 2021
Why do you need a sample partner? A sample partner comes in to make life much easier for researchers. How can sampling partners make your research better? Organizations need accurate information from the right audience, and sampling partners have a lot of security for better data collection. . Select your respondents.
TechSee
MAY 18, 2023
In the realm of visual assistance, our partners are making a significant impact through TechSee’s Visual Intelligence Studio (VIS). With their VIS certification, these highly engaged partners are revolutionizing the way businesses engage with their customers. That answer is down to a few key reasons.
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Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!
Gainsight
FEBRUARY 29, 2024
When it comes to building long-term scalability and efficiency for their businesses, more and more SaaS companies are turning to channel and ecosystem partners as a critical strategy within their go-to-market programs. The Power of Partnerships The biggest asset partners bring to SaaS vendors is trust.
SAP Customer Experience
NOVEMBER 11, 2022
Author of the blog: Sten Frellesvig SAP Partners, make it easier for prospects to find you. The SAP Partner Finder matches prospects with partners in their region that have the knowledge and experience they’re looking for. It’s a powerful demand-generation tool that drives opportunities for the partner’s business.
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With our experience across multiple learning segments, from professional training and customer education to partner enablement and more, we’ve isolated three key pillars that describe the value of customer learning alongside real-world examples.
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That's why GetFeedback (by Momentive) has partnered with Myra Golden, long-time customer service and de-escalation expert, to understand how Service teams can thrive in 2022. There are significantly more escalated incidents now than before the pandemic—and this trend isn’t slowing down anytime soon.
Speaker: Liz Richardson and Deena Zenyk
Higher Logic is partnering with Captivate Collective’s Liz Richardson and Deena Zenyk, both of whom are pioneering leaders in the customer advocacy field. But how do you go about formalizing a process that proves your customers are important to you and achieves reliable business outcomes?
Advertiser: Frontline Group
Frontline Call Center and VBurchett Consulting are joining forces in modern patient care with a new patient engagement center that utilizes telemedicine.
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Attention government agencies and BPO partners! With our certifications, we are the perfect partner to help government agencies meet their CX goals and fulfill federal deal requirements. Let CXperts be your partner in success. CXperts is your go-to solution for improving citizen experience.
Advertiser: Skilljar
In this guide, we will explore the world of credentials in-depth and how they relate to customer and partner training programs. Certifications can be a huge pillar of Customer Education programs, but they can also be really daunting.
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So we decided to partner with CX expert Jeannie Walters to help customer experience professionals land their dream jobs. Let’s face it: the interview process is stressful, no matter what position you’re vying for.
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To answer this question, Deepgram partnered with Opus Research to examine the state of ASR in the enterprise across 400 decision-makers. This space is growing and almost every company is investing in some form of Automatic Speech Recognition (ASR) - but the question remains, are they using speech to its full potential?
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