LiveChat

NOVEMBER 27, 2017

And want to help you handle your chats! We’ve created Internal Knowledge Base you can install in the LiveChat application. How Internal Knowledge Base can help you. With the knowledge base, you have answers to all the important questions from customers, prepared by experienced teammates right in the LiveChat app.

Knowledge Base 48

Knowledge Base How To Feedback Customer Service 48

LiveChat

JANUARY 29, 2020

Now, we took the next step and integrated LiveChat with HelpDesk to give you an even better experience when it comes to managing multichannel customer support. HelpDesk has your favorite features from LiveChat such as tags, canned responses, and private notes. You can use them in the same way as you do in LiveChat.

How To 28

How To Comparison Communication Feedback 28

LiveChat

JULY 18, 2017

One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. Having LiveChat on your website can help you generate more leads from visitors – read more to find out why and how this can be achieved! Why live chat can help me in gathering leads.

How To 51

How To Communication Sales Customer Experience 51

LiveChat

FEBRUARY 4, 2016

All the value in the world won’t help you keep a customer that doesn’t know how to use your product. It’s up to you to help the customer understand and be successful with it. You want to help your users overcome the initial difficulties so that they can reach the value you’re offering ASAP. Onboarding experience in LiveChat.

Tips 28

Tips User Experience Examples Groups 28

LiveChat

JUNE 19, 2018

If there’s one perfect customer support software for all the businesses out there, that’s LiveChat. Many companies I’ve talked to while creating their case study, shared what was going on that pushed them to install LiveChat. Employees’ perspective (customer support agents): How are they helping customers now?

Software 44

Software Case Study Self Service Social Media 44

LiveChat

AUGUST 24, 2018

Luckily, live chat can help real estate agents avoid the pitfalls of digital customer service while simultaneously boosting sales. Some of the questions asked respondents to compare how their leads increased after installing a chat service and to assess their conversion rate for those leads.

Sales 45

Sales Fashion Case Study Study 45

LiveChat

NOVEMBER 20, 2018

It can help improve customer experience in the B2B market as well. Let’s take a look at how the IoT can help you improve customer experience. #1. With the support of Windows, Mac and Linux, you can be assured that it can be installed on all of your computers and those of your clients. #2. Provide real-time, accurate information.

Customer Experience 78

Customer Experience e-support B2B Transportation 78

LiveChat

OCTOBER 26, 2016

That’s probably why 200 million people worldwide installed ad-blocking software last year. For example, LiveChat customers care about delivering great customer service to their clients and our product has the features to do that. It helps you to brand your company and people will notice and remember you. Peter Drucker.

Marketing 28

Marketing Advertising Case Study Hotels 28

LiveChat

JULY 25, 2017

It will help you stand out and will get you more chats during summer. You installed an innovative tool and then get rid off it when it was convenient to you, just to come back to it when you think it’s best. You will have LiveChat with basic features, but it might be all you need during summer. What will your customers think?

Hotels 52

Hotels Social Media Communication Customers 52

LiveChat

APRIL 18, 2017

This is how the term customer support is defined in Techopedia : “service efforts from technology vendors and provides that focus on helping customers to use products and services correctly, efficiently, and effectively. They won’t be in charge of helping the customers use the software or technology product you sell.

Customer Service 55

Customer Service Customers Consulting Software 55

LiveChat

SEPTEMBER 22, 2017

So today, I will help you to give your customers good reasons to stay with you. You use to have great fun together and, of course, you’re both helping yourselves in tough moments. It will help you to gain their satisfaction and build affection towards your brand. Will you help me to solve my problems? Is it fun?”.

Customer Satisfaction 28

Customer Satisfaction How To Sports Social Media 28

LiveChat

MAY 10, 2019

To be clear on your needs and demands, try making a straight-forward list that helps you in defining your core requirements. Having more questions like these will help you understand your store’s needs and your goals. This is why you need to identify your niche and narrow it down with the help of targeted keywords.

e-support 47

e-support Ecommerce Marketing Groups 47

LiveChat

AUGUST 10, 2016

Luckily, the shop assistant was observing you discretely, so once they notice that you need help, they approach you to offer it. Once your customer enters your website, you can set up your greeting so it invites your customer to chat anytime you think they would like to get help. Live chat greetings work the same way.

Ecommerce 28

Ecommerce Survey Exceptional Customer Service Software 28

LiveChat

OCTOBER 21, 2019

If it’s done right, email marketing can help businesses boost their brand visibility and get more leads. In such instances, predictive analysis can help you send targeted emails. In addition to this, predictive analysis can also help you estimate the total time for which a specific product is expected to last.

Analytics 34

Analytics Marketing How To Analysis 34

LiveChat

DECEMBER 21, 2016

I think it helped that the cookies were really, really good (handmade with ingredients from small farmers), and not just run–of–the–mill holiday cookies,” says Jason Simms, Principal at Simms PR. The post 7 Ways to Show Customer Appreciation This Holiday Season appeared first on LiveChat.

Loyalty 28

Loyalty B2B Customers Tools 28

LiveChat

MARCH 16, 2018

There is no onboarding onto a social platform or app installation required for effective communication between the two parties. Including a name and aligning the content of the message to past customer actions will help customers relate to the message. “Hi You contacted us last week about the rally. RSVP by replying with a Y”.

Communication 43

Communication Airlines Hospitality Healthcare 43

LiveChat

DECEMBER 8, 2017

Faster sites offer a much better user experience (UX) so improving your site and page speed on mobile will help you to rank better in their new mobile-first index. Here are some tactics to help improve your conversion rate: Ensure the path to conversion from any page on your ecommerce site is no more than 3 clicks away.

Ecommerce 48

Ecommerce User Experience e-support Meeting 48

LiveChat

JULY 27, 2016

Getting the app installed on a users machine is way more important for Skype than getting them to use the web app. Once the native desktop app is installed, it’s always available to the user. In this example, Desk.com , a popular help desk provider offers such a CTA to get people to try out their free trial.

Examples 28

Examples Video Sales Tools 28

LiveChat

OCTOBER 31, 2016

Think of schema markup as a code that you will need to put on your website to help search engines provide more informative results for users. This also helps search engines verify the information that you submit and allow them to cross-reference the details. While you’re at it, add your NAP in HTML as well.

Social Media 28

Social Media Examples Data Survey 28

SurveySparrow

JUNE 15, 2023

Top GoMedallia Alternatives for 2023 SurveySparrow ZohoDesk Wufoo HubSpot SproutSocial SurveyLab Help Scout 1. Key Features: Its integration capabilities help businesses automate workflows. The analytics dashboard lets you create custom reports that will help you identify trends and patterns.

Customer Experience 52

Customer Experience Effort Score Self Service Hospitality 52

LiveChat

OCTOBER 20, 2017

We finalized our list and came up with 3 things live chat would help us with. One of the last chat systems we tried was LiveChat. At this point, we decided that LiveChat was an app for us. Now that the decision was made to go with LiveChat, it was time to finish setup and installation.

System 52

System Customer Satisfaction Communication Report 52

LiveChat

MARCH 23, 2016

You can use upselling like this to set up a brand new pc or install a wall-mounted TV. This way, they will see that they are missing out on features that really could help them. The post What Is Upselling and How It Can Increase Your Revenue appeared first on LiveChat. Cross-selling options when buying a camera on Amazon.

Examples 28

Examples Comparison Sales Loyalty 28

SurveySparrow

MARCH 1, 2020

And when that’s the case your customers are bound to be more satisfied with your service which in turn helps you grow your business. The live chat software helps you respond to your customers proactively and chat with them on your website in real-time aided by its suite of features. Take a look. Pricing : Starts at $15 per month.

Software 59

Software Chatbots Self Service CRM 59

LiveChat

MARCH 8, 2019

Among them, you can also find live chat – a solution that allows you to support your online customers whenever they need your help. Well, an excellent example of such integration is the LiveChat OpenCart extension which helps visitors to interact with your eCommerce store in real time. Improvising customer service.

Ecommerce 34

Ecommerce Infographics Sales Feedback 34

LiveChat

JULY 11, 2017

In this article, I will help you get a new approach to insights, learn what are the hard questions you need to ask yourself, and how to get the answers. This is the basic, because if you don’t have the right understanding of what really matters, anything I write below will not really help at all. How to do it?

Strategy 41

Strategy Social Media Competitive Advantage Meeting 41

LiveChat

JUNE 8, 2018

Even in business, communicating with customers effectively can help you gain their loyalty – leading to repeat purchases, positive word-of-mouth, and referrals. Or, you can install a live chat app on your website and talk with a couple of customers simultaneously. How does this help? It’s up to you. #2.

Communication 66

Communication Social Media B2C B2B 66

LiveChat

APRIL 29, 2016

I’m talking about all the effort required to get just one more customer while there are several existing customers that are about to leave but would require only a small bit of help to stay. Customer retention helps you decrease this churn rate , i.e. the rate at which you are losing customers. Why is customer retention so important.

Customer Retention 28

Customer Retention Net Promoter Score Strategy How To 28

LiveChat

MARCH 30, 2018

We hope it will help you to learn the basic rules of posting on this social media platform. Facebook Video Ads can be used for various objectives like increasing reach, Brand awareness, traffic generation, boost engagement, page likes, app installs, events, etc. Page post link/offer. You can add website links in Facebook posts.

Social Media 31

Social Media Video Advertising Groups 31

LiveChat

AUGUST 16, 2016

Not as an obstacle to our website success but as a tool helping a user find what they are looking for? But although we don’t know what SEO likes, we know good practices that can help us to gain the higher place in Google rankings. As every young business, you need more leads and a strategy that will help with SEO. SEO Basics.

Effort Score 28

Effort Score Fashion Strategy Guidelines 28