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A customer complaint is a gift.

Bill Quiseng

QUI QUOTE: A customer complaint is a gift. Take the perspective that your customers complain because they want to help your business. Otherwise, they would say nothing and walk away, intent on never returning. A customer may not always be right. But they are always your customer. Do whatever it takes to make them feel right.

Customers 153
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The Gift of Data: Transforming Customer Engagement with a CDP

Blueshift

The Holiday Season often brings to mind the joy of giving and receiving, but not every gift hits the mark. Picture this – a well-intentioned but misinformed gift giver. Have you ever unwrapped a present that left you scratching your head, wondering if the sender really knew you at all? It happens more often than we think.

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Christmas Gifts For Customers: 7 Thoughtful Ideas To Say Thank You

Comm100

Christmas is coming, and in the spirit of the season of giving, it’s a great time to show your customers how much you care about them with a gift or token of your appreciation. Want to gift something a little more thoughtful? A sincere letter of appreciation can have much more impact than your standard corporate gift.

Fashion 209
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Wine Country Gift Baskets Focuses on Personal Connection with its Customers

NICE inContact

There's more than its products contributing to Wine Country Gift Baskets' growth. The company’s philosophy informs its everyday practices, which are built around a family-based culture, relationships, the quality of its interactions with customers, and the tools it provides to workers.

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

Register today and receive FREE GIFTS from Steve after the webinar! Don't miss this exclusive event! 🗓 Thursday, January 11th, 2024 at 9:30am PST, 12:30pm EST, 5:30pm GMT

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Customer Feedback is a Gift Your Business Can’t Live Without

Steve DiGioia

Feedback is a gift from your customer. But customer feedback is a gift that will help you keep your customers. Some customers are very forgiving, but others aren’t. The latter has higher expectations than your present standards provide for. Even if they gave you feedback, did you do anything with it? Click To Tweet.

Feedback 185
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5 Gift Ideas for the Dog in Your Life

QuestionPro Audience

I’ve compiled a list of the top 5 gifts to splurge on for your (already spoiled) furry best friend. Of course, you don’t need to buy any of these gifts for your pets. This gift makes it a little easier to go to work—Petcube allows you to see and talk to your dog via an app on your phone.

Course 191
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The Ultimate Guide to Sales Outreach

In this eBook, we’ll cover: How you should respond to inbound leads Tactics for engaging outbound leads (cold calls, email automation, and gifts) The key to keeping a prospective account alive for the long haul Buckle up! We bring the science—proven tactics, strategies, and methods that really work.

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Sustaining Employee Engagement in the Contact Center

Speaker: Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

Numerous “characteristics” and “models” of high quality leadership have been purported in every bookstore and airport gift shop. The only sustainable way to get these human experiences is with employee engagement. Employee engagement requires great leadership.