AWS Machine Learning

NOVEMBER 27, 2023

We are excited to announce the expansion of this portfolio with three new instances featuring the latest NVIDIA GPUs: Amazon EC2 P5e instances powered by NVIDIA H200 GPUs, Amazon EC2 G6 instances featuring NVIDIA L4 GPUs, and Amazon EC2 G6e instances powered by NVIDIA L40S GPUs. times larger and 1.4 times faster than H100 GPUs.

Training 106

Training Analysis Video System 106

NobelBiz

APRIL 2, 2024

In this comprehensive article, we’ll explore the world of Enterprise Contact Center Solutions, learning about key features, top providers, types, on boarding processes and more. With our out-of-the-box IVR features, you can easily customize menus, greetings, and call routing options to provide a smooth and efficient customer journey.

Contact Center 106

Contact Center Self Service Omni-Channel CRM 106

SurveySparrow

APRIL 21, 2024

Top 7 No-Code Tools for Businesses Across industries, there are more than 100 such tools available now. Businesses looking to understand the market and their customers Feedback collection & analysis Starts at $19/month Available Available Zapier 4.5 month Available Available Bubble 4.4

Tools 52

Tools Ecommerce Survey Analysis 52

AWS Machine Learning

APRIL 8, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. In the recently released feature for Knowledge Bases for Amazon Bedrock, hybrid search , you can combine semantic search with keyword search. Contexts are retrieved from vector stores based on user queries.

Knowledge Base 106

Knowledge Base Strategy Examples Meeting 106

Lithium

FEBRUARY 6, 2024

Marketing Fresh Features Ep 3, January 2024 | Khoros Social Media Management Check out these new social media software capabilities that make social publishing and engaging even easier. Now Available: Publish Stories directly to Instagram One of the most requested SMM features is now available! Community Aurora 23.12

Social Media 52

Social Media Knowledge Base Report Trends 52

AWS Machine Learning

FEBRUARY 13, 2024

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. Features are inputs to ML models used during training and inference. Features are used repeatedly by multiple teams, and feature quality is critical to ensure a highly accurate model.

Groups 107

Groups Government Resources Consumers 107

Thematic

APRIL 3, 2024

Improved Product Development: Voice of the Customer data pinpoints desired features, unmet needs, and friction points in existing offerings, fueling innovation and ensuring your products genuinely resonate with your target market. product features, website navigation, customer service interactions). " mentality. ” 2.

Ecommerce 62

Ecommerce Analysis Social Media Effort Score 62

SurveySparrow

MARCH 12, 2024

Price tags, features, use cases—it’s a lot to sift through. Analytics and Reporting Tools: Analytical features help you understand trends, user satisfaction levels, and areas of your site that may need improvement. Key Features of SurveySparrow: Conversational Interface : Engage users with a chat-like experience. Now, I get it.

Tools 52

Tools Feedback Analysis Analytics 52

SurveySensum

FEBRUARY 28, 2024

We’ve included comprehensive feature lists, pros, cons, and pricing details for each tool to assist you in making an informed decision for your business. These tools typically offer customizable survey templates, anonymous submission options, robust reporting features to analyze feedback data, and more. So, let’s dive in!

Tools 52

Tools Feedback Analysis Survey 52

Kustomer

JANUARY 7, 2024

Intercom’s pricing starts at $39 per seat / per month for the essential plan, but it doesn’t offer the same features as the advanced and expert plans. There are “full seats” and “lite seats” which can vary greatly in their feature allowances and pricing. What to look for in an Intercom alternative ?

Omni-Channel 97

Omni-Channel Self Service e-support Knowledge Base 97

CSM Magazine

APRIL 26, 2024

HubSpot is one of the top CRM platforms currently available on the market. But HubSpot comes with a wide range of features. However, it completely depends on the HubSpot package that you choose and the features you’re looking for. It’s a great way to get ahead of your competition. HubSpot partners are experts in the platform.

CRM 52

CRM Customer Relationship Management System Tips 52

AWS Machine Learning

FEBRUARY 27, 2024

Model build pipeline The model build pipeline orchestrates the model’s lifecycle, beginning from preprocessing, moving through training, and culminating in being registered in the model registry: Preprocessing – Here, the SageMaker ScriptProcessor class is employed for feature engineering, resulting in the dataset the model will be trained on.

Effort Score 115

Effort Score Training Analytics Retail 115

AWS Machine Learning

APRIL 18, 2024

With the newly launched Slack AI —a trusted, native, generative artificial intelligence (AI) experience available directly in Slack—users can surface and prioritize information so they can find their focus and do their most productive work. Check out the SageMaker JumpStart model page for available models.

Multi-Channel 96

Multi-Channel Sports Strategy Data 96

Totango

NOVEMBER 14, 2023

This program is now available for Totango and Vanilla customers to not only extract insights from community engagement data but, most importantly, to be proactive in their approach to customer relationship management. We see the value of this activation in our businesses, and we’re excited to make it available to all our customers.”

Connections 94

Connections Chief Customer Officer Customer relationships Customer Relationship Management 94

AWS Machine Learning

OCTOBER 24, 2023

In 2023, T-Mobile launched the Voicemail to Text Translate feature. Voicemail to Text is available in 39 different spoken languages and dialects and uses auto-language detection provided by Amazon Transcribe. Voicemail to Text provided customers with the additional benefit of receiving voicemail transcriptions at no extra cost.

System 92

System Sports Travel Customers 92

Lithium

APRIL 2, 2024

RECAP] Khoros Fresh Features Product Release & Roadmap Webinar : The following on-demand Q&A and accompanying resources are intended to summarize recent releases, enhancements, and current plans for Khoros products, functionality, and other services to help you unlock the full power Khoros has to offer.

Roadmap 52

Roadmap Metrics CRM Resources 52

Circular Edge

MARCH 19, 2024

Quest Oracle Community recently hosted JD Edwards Week: Gamechangers, featuring focused panel discussions, customer success stories, Oracle updates, and more. Replay Available via Quest to transform their businesses.

Case Study 40

Case Study Study Customer Expectations Tools 40

Kustomer

DECEMBER 12, 2022

If you’re on the fence about including a live chat feature on your website, there are a couple of reasons why you shouldn’t be. First and foremost, companies that have included a live chat feature see an immediate competitive advantage. Chat used to be confined to a website, where customers would wait for an agent to become available.

Competitive Advantage 98

Competitive Advantage Social Media Communication Customer Experience 98

Circular Edge

MARCH 4, 2024

releases, the opportunity for Oracle JD Edwards customers to leverage the newest tools, features and technologies to modernize and digitize their business is unprecedented. As a supplemental resource to the content available at LearnJDE and the Quest Oracle Community, Circular Edge recently published the JD Edwards EnterpriseOne 9.2.x

Entertainment 52

Entertainment Innovation Resources User Experience 52

BirdEye

MAY 22, 2023

Features to look for in a scheduling app Best scheduling app for local business Best free appointment scheduling app Best mobile booking app with built-in POS FAQS about scheduling app Streamline your schedule with an appointment scheduling app What is a scheduling app? Who uses scheduling apps? What makes a great appointment or booking app?

Self Service 98

Self Service Software System Social Media 98

AWS Machine Learning

OCTOBER 6, 2023

One such component is a feature store, a tool that stores, shares, and manages features for machine learning (ML) models. Features are the inputs used during training and inference of ML models. A feature store maintains user profile data. A media metadata store keeps the promotion movie list up to date.

System 113

System Data Travel Tools 113

SurveySensum

MARCH 20, 2024

But with a huge range of options available, it can be difficult to make a decision. For seasoned professionals, the tool comes with advanced features such as advanced text analytics software, analytical dashboards, cross-tab analysis, real-time ticketing system (for closed loop), ease of DIY, better visualization, and more.

Customer Experience Management 52

Customer Experience Management Software Company Customer Experience 52

SurveySensum

MARCH 15, 2024

Let us now explore a list of some of the best market research tools available online that you can use to understand your target audience! You can analyze real-time data, gather comprehensive insights from journey-based dashboards, and identify your customer’s needs with the text analysis feature.

Tools 52

Tools Software Marketing Analytics 52

Kustomer

MARCH 19, 2024

Summary : KIQ Agent Assist is now Generally Available. KIQ Agent Assist features enable customer support specialists to free up their time from repetitive tasks, allowing them to focus on resolving high-priority issues. New AI-Powered Features for Agent Efficiency As we transitioned from beta to GA we’ve made significant enhancements.

Self Service 69

Self Service CRM Knowledge Base Metrics 69

NobelBiz

FEBRUARY 20, 2024

Advanced Functionality: VoIP provides features like Interactive Voice Response (IVR). Features like call recording and analytics help monitor performance and identify areas for improvement. These centers feature redundant PSTN carriers and data networks to ensure continuous operation.

Contact Center 105

Contact Center Call Center Self Service System 105

Lithium

MARCH 5, 2024

Khoros Fresh Features Product Release & Roadmap Webinar : Join our upcoming Fresh Features webinar to learn about recent releases, new product enhancements, and future roadmap from the Khoros product team. See what new capabilities are available now.

Social Media 52

Social Media Self Service Roadmap Insurance 52

CSM Magazine

APRIL 26, 2024

Utilize the real-time reporting features The real-time reporting options available in LMS platforms allow users to instantly access information without waiting for scheduled reports. By utilizing the features of these tools, you can swiftly extract insights from your LMS data and present them in a clear and powerful way.

Report 52

Report How To Analysis Analytics 52

Kustomer

JANUARY 8, 2024

Zendesk is best known for its ticketing system, automation features, and integrations, making it a fan favorite for thousands of SMBs globally. Despite Zendesk’s shortcomings, they’re still a powerhouse player in the market, so here’s a breakdown of their most popular features along with the advantages and disadvantages of each.

Self Service 97

Self Service Multi-Channel Omni-Channel Knowledge Base 97

AWS Machine Learning

FEBRUARY 15, 2024

With the use of cloud computing, big data and machine learning (ML) tools like Amazon Athena or Amazon SageMaker have become available and useable by anyone without much effort in creation and maintenance. These allow you to train a model to predict the temperature from the other features.

Data 93

Data Effort Score Training Metrics 93

Beyond Philosophy

APRIL 11, 2024

To get us started with our answer, we turn to Eckhart Boehme , Founder and Managing Director of Unipro Solutions , who contacted us as part of our podcast’s “ None of Us Are as Clever as All of Us ” feature, where people submit their ideas, and thoughts, opinions, reports, statistics, or whatever else. I thought I would share it here as well.

How To 78

How To Exercises Video Customers 78

NobelBiz

FEBRUARY 27, 2024

Here are some standout features: Hold Queues and Smart Call Routing: Efficiently managing incoming call volumes is fundamental. By ensuring that the right number of agents, with the appropriate skill sets, are available at the right times, call centers can significantly improve their service levels and customer satisfaction.

Call Center 105

Call Center Tools Contact Center Net Promoter Score 105

SurveySensum

AUGUST 3, 2023

Opt for robust analytics and reporting features. Customer Support The availability and quality of customer support were assessed to assist businesses in using the software effectively. Free Trials/Version The availability of free trials or demo versions allowed us to test the software’s functionality firsthand.

B2B 52

B2B Software Feedback NPS 52

CSM Magazine

MARCH 5, 2024

Gamification elements, rewards, and social features can motivate patients to continue their treatment plans and adopt healthy behaviors. Custom app development benefits Here are the significant custom patient engagement mobile app development advantages: Targeted features: address specific patient needs and workflows, unlike generic apps.

Engagement 52

Engagement Healthcare Hospitality Gamification 52

AWS Machine Learning

APRIL 9, 2024

In this post, we discuss two new features of Knowledge Bases for Amazon Bedrock specific to the RetrieveAndGenerate API: configuring the maximum number of results and creating custom prompts with a knowledge base prompt template. The Claude 3 Sonnet and Haiku model is also available for generation. Enable Generate responses.

Knowledge Base 117

Knowledge Base Financial Examples Comparison 117

NobelBiz

DECEMBER 5, 2023

With advanced VoIP features like simultaneous ringing and call queues, call forwarding enhances productivity and customer service. Before we dive deeper, let’s look over some relevant statistics that will definitely put things into perspective when it comes to the importance of the call forwarding feature. for international calls.

Communication 104

Communication Contact Center Contact Center Software Customer Satisfaction 104

SurveyGizmo

APRIL 10, 2023

Latest Mobile SDKs deliver new features and customizations By Mel Fox, Product Manager for Alchemer Mobile, and Vanessa Bagnato, Director of Product Marketing at Alchemer We’ve made some key enhancements to Alchemer Mobile (formerly Apptentive), which includes new features and improvements in the 6.0 and Android SDK 6.0.4

Survey 52

Survey Customer Success Management Marketing 52

SurveySensum

SEPTEMBER 15, 2023

We assessed each feedback tool through a comprehensive evaluation process that considered crucial factors: Evaluation Criteria Description Pricing We considered the cost of the tool and free plans or trials available. Services We evaluated each tool’s core services and features offered by them. 5) Let’s now dive into each tool.

B2B 52

B2B Tools Feedback Comparison 52