QuestionPro Audience

AUGUST 3, 2018

It used to be that consumers were stuck with whatever price the car dealership offered them, give or take a little wiggle room. In the age of the internet, where consumers have more options than ever, how are they making their purchasing decisions when car shopping? million vehicles sold.

Consumers 199

Consumers Study Report Sales 199

2020 Research

NOVEMBER 16, 2022

Achieve this with a thoughtful consumer insights strategy. Download this whitepaper to learn more about what a consumer insights strategy is and how it can help you as a technology leader determine why consumers think, feel, and behave in the way they do.

Consumers 52

Consumers Technology Strategy Groups 52

2020 Research

OCTOBER 6, 2022

How do you maintain or even grow your customer base when consumers restrict spending? It’s a complex problem to navigate, but a consumer insights strategy helps simplify it. How a consumer insights strategy improves products, services, and more. How to design a consumer insights strategy that delivers results.

Consumers 52

Consumers Strategy Groups Customer Base 52

2020 Research

APRIL 27, 2022

Digital and mobile qualitative research allow us to gain rich insights from the comfort of our own home but sometimes your objectives benefit when you mix and match methods to deliver deeper insights. . We make it easy to combine methods to deliver the complete consumer perspective for your clients. . Request a Consultation.

Consumers 52

Consumers Video Groups Consulting 52

NetBase

MARCH 13, 2020

What if your brand could create a stronger relationship and bond with your consumers worldwide? That is exactly what Pamela Mitto, Manager of Technical Research with Coca-Cola, and Anupam Singh, Co-Founder and President of 113 Strategies, were able to do using predictive insight. Predictive Insight 101.

Consumers 67

Consumers Trends Brands Examples 67

CSM Magazine

APRIL 20, 2021

After the COVID-19 pandemic, consumer habits have transformed significantly. Social distancing and stay-at-home regulations have forced whole consumer segments to shop differently. A few months into COVID-19, consumer shopping online has increased across different sectors. What Are Consumer Insights?

Consumers 52

Consumers Advertising Trends Entertainment 52

Optimove

NOVEMBER 29, 2023

Why It Matters: The majority of today’s consumers are embracing the use of AI in marketing — which is great news for retailers. Our new report unlocks valuable insights into customer perceptions of AI, and provides tips on how to best use AI to enhance the customer experience and increase lifetime customer value (LCV). Of the 305 U.S.

Report 52

Report Consumers Loyalty Brands 52

Centercode

DECEMBER 17, 2020

And with many of us spending a lot more time at home, consumers are bringing more of these complex products into closer quarters, increasing the demand for products that interact seamlessly with each other and stay in sync even as iterations and updates occur across their tech ecosystems. Which products are at the top of the wishlist?

Consumers 59

Consumers Industry Survey Retail 59

DemandJump

MARCH 19, 2020

Depending on the types of consumer insights your business plans to use, you may look for valuable online data in a variety of places. To get an accurate view of your customer journey and consumer buying habits, take a diversified approach to data discovery.

Consumers 52

Consumers Customer Journeys Data Customers 52

DemandJump

APRIL 10, 2020

Insights, by definition, give you a window into something you might not otherwise have known about. Consumer insights, therefore, utilize data so you can see into your customers' behaviors and thought processes. With this in mind, let's take a deep dive into the world of consumer insights.

Consumers 52

Consumers Data Customers 52

NetBase

JULY 28, 2020

Amazing and unexpected insights are uncovered using next generation AI-powered social analytics. But don’t take our word for it, we interviewed a couple of NetBase Certified Data Analysts from Doe-Anderson to share their experience around everything consumer and market intelligence has to offer. Let’s see how that looks! From Me to We.

Consumers 52

Consumers Marketing Trends Analytics 52

DemandJump

MARCH 16, 2020

Consumer insight is important because of what such insights can do for the performance of your marketing campaigns.

Consumers 52

Consumers Data Marketing Company 52

2020 Research

APRIL 11, 2022

Improve your research efficiency and reduce insights gridlock with the new self-serve options on the Methodify platform. These new options make it easier for you to leverage mission-critical consumer feedback on a broader array of projects, without sacrificing data quality. . Explore Methodify.

Consumers 52

Consumers Tools Groups Feedback 52

DemandJump

MARCH 16, 2020

Obtaining meaningful customer insights requires analysis of cross-channel consumer behavior in order to draw accurate conclusions about the ways consumers research and buy products.

Consumers 52

Consumers Analysis Customer Insights Customers 52

2020 Research

MAY 25, 2022

Embed insights often. Make insights accessible. Reduce insights gridlock. Reduce insights gridlock. Simplified setup and fieldwork enable insights professionals to focus on higher-value tasks. . The post Methodify: Consumer Insights When You Need Them appeared first on Schlesinger Group.

Consumers 52

Consumers Tips Course Technology 52

Alida

JUNE 23, 2016

To accomplish a goal of elevating customer experience , the company engages with 5,000 customers through Food For Thought, a Vision Critical insight community first launched in 2012. The insight community provides ongoing feedback from customers and helps Price Chopper make better decisions about strategy, branding and marketing campaigns.

Consumers 150

Consumers Retail e-support Feedback 150

InMoment XI

JULY 13, 2023

In our recent virtual panel discussion, we explored how different financial firms are embracing the Consumer Duty Act and identified areas where most of their resources have been designated. How Prepared Do You Feel for Consumer Duty? What Have Been Your Biggest Challenges in Getting Ready for Consumer Duty?

Consumers 492

Consumers Financial Competitive Advantage Customer Centricity 492

InMoment XI

JANUARY 20, 2024

Retail consumers expect, and sometimes demand, experiences that are tailored to their unique needs and preferences. Diagnostic Insights: Diagnostic Insights focus on the ‘why’ and ‘how’ behind a customer’s behavior. Descriptive Insights : These insights paint a picture of how a customer has engaged with a brand in the past.

Retail 260

Retail Customer Experience Social Media Chatbots 260

CSM Magazine

NOVEMBER 1, 2022

Zenarate , the leading Simulation Training solution, today announced the release of the Consumer Edition of the 2022 CX Leaders Trends & Insights report. Zenarate partnered with Execs In The Know to gather current consumer preferences and perceptions related to customer service and customer experience channels.

Trends 52

Trends Report Consumers Telecommunications 52

NetBase

MARCH 17, 2020

Consumers are flocking to the benefits of CBD for medicinal, financial, and personal reasons. And consumer and market insight sheds light on this societal shift and why your brand needs to be aware of it! It’s easy to see CBD’s popularity among consumers. Consumers Going Green for Health Reasons.

Consumers 60

Consumers Marketing Study Sales 60

InMoment XI

NOVEMBER 16, 2023

Elevating Customer Experience Through Strategic Productivity Insights In a recent workshop conducted at the XI Forum 2023 in London by industry experts Simon Fraser, VP, Insights and Consultancy at InMoment, and Simon Hedaux, Founder of Rethink Productivity , the focus was on enhancing productivity to drive experience improvement within businesses.

Healthcare 596

Healthcare Culture Travel ROI 596

InMoment XI

MARCH 27, 2024

Online reviews, a platform for consumers to discover and assess auto services brands, can particularly influence consumer decisions from the start of their customer journey. 67% of consumers see reviews as influential when choosing a new auto service. 67% of consumers see reviews as influential when choosing a new auto service.

Automotive 260

Automotive Management Social Media Feedback 260

InMoment XI

FEBRUARY 7, 2024

The coming year is no exception, as consumers across the globe plan to make travel a priority, despite ongoing economic uncertainty. According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. Instead, 71% of consumers expect personalization from the businesses they choose.

Hotels 260

Hotels Guest Experience Travel Chatbots 260

InMoment XI

FEBRUARY 9, 2024

At the same time, we’re seeing a massive shift in the way consumers want to browse and buy vehicles. They expect brands to understand them in turn, and then use those insights to deliver ultra personalized experiences, communications, and offers. Collectively, these signals provide a 360-degree view into each customer.

Automotive 260

Automotive Customer Journeys Chatbots Ecommerce 260

ReviewTrackers

SEPTEMBER 13, 2018

Introduction: Consumer Insights. For many of today’s business organizations, obtaining consumer insights has become one of the most important strategic priorities. Consumer insights also empower businesses to think and become customer-first: an essential ingredient to success in today’s connected world.

Consumers 62

Consumers Social Media Trends Call Center 62

IntouchInsight

NOVEMBER 6, 2023

Coffee remains a hot commodity for consumers. In a recent consumer survey conducted by Intouch Insight, 71% of coffee drinkers reported they seek out their favorite coffee brand rather than purchase the most convenient cup. Drive Research reported that 74% of Americans drink coffee every day*.

Report 317

Report Consumers Survey Brands 317

CSM Magazine

MARCH 19, 2021

IRI , a global leader in innovative solutions and services for consumer, retail and media companies, today announced that it has acquired Intelligent Shopper Solutions (ISS). ISS is a leading retail consumer insight provider that enables collaboration between retailers and suppliers, from Kognitiv Corporation.

Retail 52

Retail Consumers Loyalty B2B 52

InMoment XI

NOVEMBER 28, 2023

In the digital age, platforms such as Yelp, Google, Facebook, and Tripadvisor wield unprecedented influence over consumers’ purchase decisions. Discover smarter, richer insights about customers: Reviews provide valuable insights into customer opinions and preferences. According to research, over 99.9%

Management 346

Management Marketing Social Media Guidelines 346

InMoment XI

JANUARY 4, 2024

With 93% of consumers reading reviews before making a purchase, and 58% of consumers being willing to drive further or pay more for a product with good reviews, a good customer experience and brand reputation management have never been more critical than it is today.

Retail 260

Retail Customer Experience Effort Score Social Media 260

InMoment XI

FEBRUARY 2, 2024

In the rapidly changing consumer market, the highest customer-rated Integrated CX company, InMoment, took a bold and proactive approach. On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond.

Hospitality 260

Hospitality Call Center Retail NPS 260