Thematic

FEBRUARY 11, 2024

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. First, it’s hard not to compare two events. VIPs saw a show there during the event.

Conference 62

Conference NPS Hotels Self Service 62

Optimove

JANUARY 11, 2024

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on March 20-21 at the Pullman London St. Pancras in London.

Conference 80

Conference Analytics Connections Tips 80

Forrester's Customer Insights

SEPTEMBER 26, 2023

I attended the first day of the Intel Innovation 2023 developer’s conference to see how this venerable Silicon Valley giant was responding to AI and competitive pressure. What I found was a comeback story in progress, wrapped in a very heavy dose of AI, led by its dynamic CEO Pat Gelsinger. Intel hopes that AI […]

Innovation 52

Innovation Conference 52

eGain Blogs

NOVEMBER 7, 2022

eGain will be at KMWorld 2022 , KMWorld’s 26 th annual conference about knowledge management and information sharing. This year’s conference theme is: People Driving Knowledge Sharing: Innovation, Resilience & Agility. ” The conference is happening at JW Marriott, Washington, DC from November 7-10, 2022.

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Conference Self Service Contact Center Government 52

Circular Edge

MARCH 4, 2024

During BLUEPRINT 4D, Circular Edge and its co-sponsors Medius and ALLOut Security will engage Oracle JD Edwards customers with a unique networking dinner, TopGolf & DJ After Party event. To further highlight the benefits of adopting the latest EnterpriseOne 9.2

Innovation 52

Innovation Engagement Conference Entertainment 52

CustomerSuccessBox

APRIL 18, 2022

So, it becomes very important to stay updated with creators and innovators from around the world. Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Silicon Valley, online event: 12 – 13 April 2022. Virtual Global event: 10 – 11 May 2022.

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Conference Case Study Innovation Industry 52

CX University

MAY 23, 2023

The CX Professionals Association (CXPA) recently organized the CX Leaders Advance Conference, bringing together CX experts, thought leaders, and enthusiasts from around the world. I had the privilege of presenting on the topic of “Design Skills to Master Change and Emotional Impact” during this event.

Conference 52

Conference Customer Centricity Innovation Strategy 52

ChurnZero

SEPTEMBER 1, 2020

For many of us, 2020 will be known as the year business conferences moved from convention halls to online. The reality is that virtual events will be the norm going forward, at least in the short term. For those of us who love the in-person conference experience, this adjustment is tough. 2) The Customer Conference.

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Conference Customer Success Customer Journeys Industry 98

Playvox

APRIL 19, 2022

Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference. Collaboration + Innovation = Success.

Conference 68

Conference Contact Center Innovation Consulting 68

CustomerSuccessBox

AUGUST 23, 2021

This 4 day conference brings together leaders from product management, creative SaaS marketing and startup founders. It is a high energy event for associates who are keen to learn the tactics to grow their business. The annual Conference of The Experience Management Summit brings together some of the most inspiring people.

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Conference Customer Success Case Study Innovation 52

CustomerSuccessBox

JUNE 8, 2022

This has translated into huge demand for customer success events around the globe. Professionals connect, network, learn and share the best practices during these customer success events. At CustomerSuccessBox , we’ve curated some Customer Success Events, upcoming in June and July 2022, that you cannot afford to miss!

Customer Success 52

Customer Success Conference Case Study Study 52

Optimove

JANUARY 11, 2024

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on March 20-21 at the Pullman London St. Pancras in London.

Conference 52

Conference Analytics Connections Tips 52

BlueOcean

APRIL 16, 2024

Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs. Winners were announced during a gala event attended by more than 400 professionals from around the world at the Bellagio in Las Vegas, Nevada on Friday, April 12. Another judge wrote, “Wow!

Contact Center 177

Contact Center Sports Effort Score Customer Care 177

Oracle

JANUARY 28, 2021

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead.

Customer Experience 76

Customer Experience B2B Conference Advertising 76

CSM Magazine

JANUARY 18, 2024

“We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group. We couldn’t have asked for a better keynote to round off what is set to be another thought-provoking event.”

Case Study 52

Case Study Groups Conference CRM 52

AWS Machine Learning

AUGUST 28, 2023

As part of the 2023 Data Science Conference (DSCO 23), AWS partnered with the Data Institute at the University of San Francisco (USF) to conduct a datathon. The winning teams were led by Peter Ma, Ben Welner, and Ei Coltin, who were all awarded prizes at the opening ceremony of the Data Science Conference at USF.

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Conference Data Analysis Culture 69

BlueOcean

APRIL 16, 2024

Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs. Winners were announced during a gala event attended by more than 400 professionals from around the world at the Bellagio in Las Vegas, Nevada on Friday, April 12. Another judge wrote, “Wow!

Contact Center 156

Contact Center Sports Effort Score Customer Care 156

Optimove

AUGUST 3, 2023

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on October 25-26 at the InterContinental David, Tel Aviv.

Conference 52

Conference Analytics Connections Tips 52

SurveySparrow

NOVEMBER 28, 2019

Customer Experience conferences are always a source of joy for us, CX enthusiasts. are all the next-level experiences that these events deliver, aiding you to reinforce and bolster up your customer experience tactics. We just can’t stop talking about the sensational cx conferences that 2019 exhibited. Well, then dive in!

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Conference Customer Experience Customer Journeys Omni-Channel 96

CustomerSuccessBox

AUGUST 25, 2021

The 7th SaaStr Annual conference includes 3 full days, 100’s of workshops, and 1000s of Mentoring sessions, all to help you scale faster. Held in Lisbon this year, It is recognized as one of the best technology conferences on the planet, says Forbes. More than 2000 investors would be attending this event. Ascent Conference.

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Conference Industry Strategy Innovation 52

ClientSuccess

NOVEMBER 20, 2020

Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. February 10-11 – Virtual Event. March 2021 – Virtual Event.

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Conference Customer Success Chief Customer Officer Leadership 52

Kustomer

JULY 24, 2020

With the coronavirus not ceasing anytime soon, what options do conference attendees have? Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Kustomer Conference.

Conference 52

Conference Customer Journeys Roadmap Innovation 52

ReviewTrackers

MAY 8, 2017

To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. Customer Experience Conferences and Events. Looking for the latest trends, tools, strategies, and insights on CX? 20:20 Customer Experience Summit.

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Conference Omni-Channel Customer Journeys Customer Experience 50

Uplight

APRIL 11, 2024

We’re excited to announce two upcoming Uplight-hosted events: the annual Uplight Customer Connect (UCC), and an inaugural event designed for developers and technical professionals in the energy industry, Uplight’s Developer Conference!

Connections 52

Connections Conference Innovation Industry 52

Gainsight

AUGUST 3, 2022

Product innovations will be revealed. On day two, we have a special keynote focusing on new innovative features and capabilities that will enable businesses with customer-, product-, and community-led growth at the center. Pulse is more than your average conference; it is the best community event of the year.

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Conference Innovation Video Industry 59

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund.

Engagement 52

Engagement Conference Multi-Channel Touchpoint 52

Optimove

APRIL 7, 2019

The post Retail Innovation Conference appeared first on Optimove.

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Conference Retail Innovation 40

CustomerSuccessBox

DECEMBER 13, 2021

This has led to the huge demand for customer success events where people can learn, network, and share the best practices. At CustomerSuccessBox, we’ve curated some upcoming Customer Success Events that cannot be missed. Future of the Contact Centre Conference 2022 |. Thursday 10th February 2022 |.

Customer Success 52

Customer Success Conference Case Study Leadership 52

CSM Magazine

JANUARY 26, 2022

PCI Pal , the global cloud provider of secure payment solutions for business communications, has today announced the details of its second annual Payments conference focused on the future of security and customer experience. A whitepaper detailing the key insights from the first annual conference can be found here. “PCI

Conference 52

Conference Government Industry Communication 52

CSM Magazine

FEBRUARY 24, 2022

PCI Pal , the global cloud provider of secure payment solutions for business communications, has announced the details of its second annual Payments conference focused on the future of security and customer experience. Industry experts, customers and partners from around the world are taking part in the virtual event on 3 rd March 2022.

Conference 52

Conference Consulting Government Communication 52

Oracle

NOVEMBER 5, 2019

Retail innovation is constantly evolving, from established brands testing new customer experiences to the changing face of service delivery. What retail innovations are on the horizon for 2020? Another theme showing up across conferences is the evolving last mile. Experiential selling moves to the forefront.

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Retail Innovation Self Service Conference 76

Happy or Not

AUGUST 27, 2020

That is the focus of CCW’s Customer Experience Trends, Challenges & Innovations virtual conference this September. CCW Digital’s conferences bring […]. The post CCW Customer Experience Trends, Challenges & Innovations appeared first on HappyOrNot.

Innovation 69

Innovation Trends Customer Experience Conference 69

SurveySparrow

NOVEMBER 28, 2019

A Customer Experience conference is always a source of joy for us, CX enthusiasts. are all the next-level experiences that these events deliver, aiding you to reinforce and bolster up your customer experience tactics. We just can’t stop talking about the sensational cx conferences that 2019 exhibited. Well, then dive in!

Conference 52

Conference Customer Experience Customer Journeys Omni-Channel 52

Totango

FEBRUARY 25, 2019

We are excited to announce the new Customer Success Summit Conference for 2019, an evolution of our premier industry event for customer success thought leaders, practitioners and visionaries. Customer Success Summit Conference Global Executive Forum. The inaugural Global Executive Forum isan invite-only event is for executives.

Conference 49

Conference Customer Success Customer Centricity Leadership 49

Education Services Group

JULY 5, 2022

I was lucky enough to attend The Customer Conference Europe 2022 in London, and after taking in what was a very full two days of information, thoughts, opinions, and interaction, I’ve untangled all that I experienced and observed to come away with five key points that really resonated: 1. Customer Success is not one-size-fits-all.

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Conference Customer Success Culture Customer Centricity 52

datastax

DECEMBER 18, 2018

Here at DataStax we’re already looking forward to DataStax Accelerate , the world’s premier Apache Cassandra conference. The conference is being held May 21-23, 2019 in National Harbor, Maryland. Of course, a conference is only as good as the quality of its content, and that’s where you come in.

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Conference Fashion Tips Course 72

Forrester's Customer Insights

MARCH 25, 2020

It’s a rough time to be planning or managing a large, in-person event. The COVID-19 virus has made canceling or delaying customer gatherings, seminars, conferences, and trade shows of any size essential. Digital alternatives don’t replicate the in-person experience, despite innovative technologies and approaches.

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Conference Innovation Technology Marketing 52