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Stress Awareness Month: 3 Ways Your Employees Can Combat Stress Year Round

InMoment XI

Rather than rattling off a list of possible stressors, we want to talk about how you and your employees can manage these feelings year round with practical, accessible tools and coping strategies. And looking at the world around us, there are many elements that could lead to immense feelings of stress. . So without further ado, let’s get zen!

Resources 493
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5 Lessons from the 2022 CX “Global Gurus” on Future-Facing Customer Experience

Customer Bliss

If you’re looking for resources to share with your team on experience leadership, I encourage you to take a look at the authors on this year’s Global Gurus list of customer experience leaders for inspiration (a sincere thank you to Global Gurus for including me in the list once again). Move with Purpose.

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70 Customer Care RFP Questions (An Updated List + RFP Template)

BlueOcean

(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. List Company Facts How long have you been in business? Name your five largest clients, and list how long they have been clients.

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Accelerate data preparation for ML in Amazon SageMaker Canvas

AWS Machine Learning

Choose Import data and select Tabular from the drop-down list. From the Import data page, select Snowflake from the list and choose Add connection. Enter a name for the connection, choose OAuth option from the authentication method drop down list. Select the SageMaker Canvas dataset and choose Create a data flow.

Data 100
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6 Key Drivers to Become a Brand Customers Can’t Live Without

The DiJulius Group

World’s Most Admired Companies Fortune Magazine’s 2022 list of the World’s Most Admired Companies was released and it is a very interesting list indeed. It shouldn’t surprise anyone that as you scroll down, the companies that have a reputation for providing a world-class customer experience dominate the list.

Brands 93
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Transfer learning for TensorFlow image classification models in Amazon SageMaker

AWS Machine Learning

It takes an image as input and outputs probability for each of the class labels. According to the number of class labels in the training data, a classification layer is attached to the pre-trained TensorFlow Hub model. The algorithm supports transfer learning for the pre-trained models listed in TensorFlow Hub Models.

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Implement a custom AutoML job using pre-selected algorithms in Amazon SageMaker Automatic Model Tuning

AWS Machine Learning

include_cls_metadata – More configuration details required by the SageMaker Tuner class. Let’s start with creating a wrapper class that defines some common properties for all estimators. You instantiate a new estimator using the SKLearnBase class, with a unique estimator name, and one of the scripts. replace("_", "-").replace("script",